Calle Sierra Nevada, s/n, Los Cristianos, Canary Islands 38650, Spain
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When you stay at Hollywood Mirage - Excel Hotels & Resorts in Arona, you'll be near the beach, a 3-minute drive from Los Cristianos Beach and 6 minutes from Siam Park. This family-friendly aparthotel is 4.3 mi (6.9 km) from Fañabé Beach and 2 mi (3.3 km) from Las Vistas Beach.Show More
Hotel was generally nice enough, although room wasn't in great condition. The spa/health care suite was closed for two days out of our stay due a staff member being off on holiday, but we wanted to use the facilities, so this was disappointing. breakfast was ok although hot drinks were not nice.
Georgi
April 28, 2023
Lovely place with a lovely staff
Guest User
January 19, 2024
Тараканы!!! Мы жили в номере 3518 с 2 спальнями с видом на океан. Номер старый, мебель старая. В первый вечер из кухонного шкафа выполнен огромный таракан. Мы его убили. У детей был стресс, ночь не спали. На следующий вечер увидели на кухне нового огромного таракана. Таракан убежал. На третий вечер таракан выбежал, когда мы вечером смотрели телевизор и ужинали. Это был стресс. Опять не спали. Жаловались на рецепцию, ругались, писали в поддержку Trip.com. Отель отказывался нас выселять и возвращать деньги. В итоге удалось уехать от них. Из 9 оплаченных ночей, Отель взял с нас за 4 ночи проживания (без сна и в стрессе) и штраф за сутки. Деньги вернули за 4 ночи из 9.
Не рекомендую этот отель.
Desayuno genial! No le falta detalle. El estudio muy completo, muy contentas con la elección de este hotel. El personal de recepción un 10!
Repetiremos sin dudarlo
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Verified traveler
February 7, 2024
The hotel is pretty basic, but for the price seemed decent enough. The staff are lovely. The big issue was the bed. Very uncomfortable. If the sun lounger is more comfortable, it's not great. I'll swerve this place next time.
Alan
February 5, 2024
A few cockroaches found in the room. There are gaps under the door so a sill should be installed which would at least stop them from coming in from outside. Although the furniture is dated the room and balcony was large and comfortable
Gary
January 26, 2024
Check in very lazy and I’ll organised having arrived early and pre advised I’d be arriving early, said would get a call when room ready, 7 hrs later no call reception checking in others who had not been waiting as long.
Poor location Appt on ground floor location with people looking in our windows. As a founding Hollywood Mirage timeshare owner, and visit resort at least once a year, we will seek alternative venues for additional nights bookings.
Akos
January 21, 2024
The pictures of the hotel rooms were probably taken years ago. The furniture is outdated, especially in the downstairs area of the apartments. Maintenance needs to be approved.
However the experience as a whole is good, food was wonderful, wide choices available, very tasty, the pool areas are wonderful, employees are very friendly and helpful, prices are good, there is a grocery shop in the facility with good prices and wide variety of goods.
Property Policies
Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
StyleBuffet
Age
Fee
Children 17 years old and under
€ 6.50 (approx. US$ 7.01) per person
Adult
€ 13.00 (approx. US$ 14.01) per person
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Clean
4.1/5
Cleaning & disinfecting
Cleaning services provided by a professional company
Rooms are disinfected between stays
Property Description
Number of Rooms: 335
When you stay at Hollywood Mirage - Excel Hotels & Resorts in Arona, you'll be near the beach, a 3-minute drive from Los Cristianos Beach and 6 minutes from Siam Park. This family-friendly aparthotel is 4.3 mi (6.9 km) from Fañabé Beach and 2 mi (3.3 km) from Las Vistas Beach.
Pamper yourself with onsite massages or take in the view from a terrace and a garden. Additional amenities at this aparthotel include complimentary wireless internet access, concierge services, and an arcade/game room. The complimentary beach shuttle makes getting to the surf and sand a breeze.
Enjoy a meal at the restaurant or snacks in the aparthotel's coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Make yourself at home in one of the 335 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. Rooms have private balconies. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as microwaves and coffee/tea makers.
Services & Amenities
Most Popular Amenities
Golf Course
Outdoor Swimming Pool
Sauna
Massage Room
Fitness RoomAdditional charge
Car Charging Facilities
Bar
Billiards Room
Squash Court
Restaurant
Meeting RoomAdditional charge
Multi-Function Room
Kids' Club
Luggage Storage
Wake-Up Call
24-Hour Front Desk
Wi-Fi in Public AreasFree
Outdoor Swimming Pool
Fitness Room
Restaurant
Kids' Club
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions
How much does it cost to stay at Hollywood Mirage - Excel Hotels & Resorts?
Prices at Hollywood Mirage - Excel Hotels & Resorts are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.
What is the closest airport to Hollywood Mirage - Excel Hotels & Resorts?
The closest airport is Tenerife South Airport. It is 15.1km from the hotel and approximately a 17minutes journey by taxi.
What are the check-in and check-out times at Hollywood Mirage - Excel Hotels & Resorts?
The check-in time is after 16:00 and the check-out time is before 12:00.
Does Hollywood Mirage - Excel Hotels & Resorts provide airport transfer services?
No, the Hollywood Mirage - Excel Hotels & Resorts doesn't provide airport transfer services.
What amenities and services does Hollywood Mirage - Excel Hotels & Resorts have?
Hollywood Mirage - Excel Hotels & Resorts has the following amenities and services: Outdoor Swimming Pool, Golf Course, Sauna.
Does Hollywood Mirage - Excel Hotels & Resorts have a swimming pool?
Yes, Hollywood Mirage - Excel Hotels & Resorts has a pool. Pool type: Outdoor Swimming Pool.
Does Hollywood Mirage - Excel Hotels & Resorts have fitness amenities?
Yes, Hollywood Mirage - Excel Hotels & Resorts has fitness amenities.
Does Hollywood Mirage - Excel Hotels & Resorts provide Wi-Fi?
Yes, the hotel provides Wi-Fi.
Does Hollywood Mirage - Excel Hotels & Resorts have non-smoking rooms?
Yes, Hollywood Mirage - Excel Hotels & Resorts has non-smoking rooms. Please view the hotel listing for details.
Does Hollywood Mirage - Excel Hotels & Resorts provide breakfast?
Yes, Hollywood Mirage - Excel Hotels & Resorts provides breakfast.