Inconsistent! We stayed two different nights. Once on our way to a destination and then again on our way home. We LOVED the first stay. Room was spotless, fresh baked cookies when we arrived and room was perfect! Coming home, no cookies, people in front of me were offered bottles of water (we were not) No fresh cookies, and the room had fingerprints all over the mirrors. The lovely body lotion that was supplied 4 days earlier, on the return trip, the bottle was completely empty. Just an entire different experience. We LOVED the stay on 04/08/24 but the stay on 04/15/24 was an entirely different experience! Not sure what to think!!! It was like 2 different hotels!!!