JW Marriott Grand Rapids
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Rooms and Guests
1 room, 2 adults, 0 children
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JW Marriott Grand Rapids
Health Protected
#3 of 4-star Select Hotels in Kent County
235 Louis St NW, Grand Rapids, Michigan 49503, United States
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With a stay at JW Marriott Hotel Grand Rapids, you'll be centrally located in Grand Rapids, just a 4-minute walk from DeVos Performance Hall and 6 minutes by foot from Van Andel Arena. This upscale hotel is 1.2 mi (1.9 km) from Downtown Market and 1.6 mi (2.6 km) from John Ball Zoo.Show More
We Price Match
4.4/5Very Good·Cleanliness: 4.4
All 100 Reviews
Amenities
Indoor Swimming PoolSpaMassage RoomFitness RoomPrivate ParkingBarRestaurantMeeting RoomLuggage Storage24-Hour Front Desk
All Amenities
Surroundings
Airport: Gerald R Ford International Airport
(22.3km)
Train: Vernon J. Ehlers Station
(1.4km)
Landmarks: Grand Rapids Public Museum
(240m)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
2
Room, 1 King Bed, City View (Mobility Accessible, Tub)
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
2
Room, 2 Queen Beds, City View (Mobility Accessible, Tub)
2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
2
Room, 2 Queen Beds, City View (Mobility Accessible, Roll-in Shower)
2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
2
Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)
2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
5
1 Bedroom Executive Suite, 1 King, Sofa Bed, City View
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
3
Executive Floor Room with Two Queen Beds
2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
1
Water View Room with Two Queen Beds
2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
7
King Room with City View
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
1
Guest Room, 2 Queen, City View
2 Queen bed
No window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
6
Executive Floor King Room
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
8
King Room with Water View
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
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Guest Reviews(100)
4.4/5
Very Good
Verified Reviews- Cleanliness4.4
- Amenities4.4
- Location4.4
- Service4.4
AI SummaryAn AI-summarised snapshot of real guest reviews
The property boasts a prime downtown location near dining, attractions, and entertainment, with attentive staff providing excellent service. However, guests criticize its high prices relative to the quality and value offered.
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Helpful
Not helpful
Jennifer
January 23, 2024
The steam room has a lot of mold in it. The room had a refrigerator that made a loud noise that kept us awake. Dinner was delivered cold twice ( got compted because of it so that’s ok ) the spa was ok but the person giving me my treatment gave me his life story which was not conducive to relaxing. They say it’s champagne in the spa but it’s actually cheep Prosecco. Still tasted ok though. Staff were really nice.
Danielle
December 11, 2023
The room was very outdated and small. The orange carpet was coming up all over the room. The bed was hard and feather pillows were very flat. Shower had hair in it and overall small bathroom. Apparently need reservations for breakfast, we didn’t know ahead of time. Overall not worth the money spent
Kara
November 19, 2023
The elevators were a huge problem. Two of the 4 were completely out of order. The one we used, was making a very loud grinding noise, and shaking back and forth while we were on it with about 8 people total. Then, it wouldn’t stop. Thankfully someone in the 19th floor pressed the button to get on and we were finally able to get off. We all thought we were going to die. It just kept going up and it was terrifying. When we reported it and told the front desk, they barely apologized and didn’t seem to care. I will never return to this hotel. It is expensive and supposed to be one of the best. I will take my business across the street to the Amway Grand.
Thomas
November 18, 2023
We had a great stay at the JW Marriott. The facility is extremely clean. The view from the hotel is great. The service personnel were helpful and pleasent.
Arnold
October 25, 2023
The entire stay was absolutely perfect. The food was excellent, the room was great and the staff were warm and friendly.
Would highly recommend...
Maddison
October 14, 2023
Gorgeous hotel, beautiful river view, the woman who checked me in was lovely & personable. I will definitely return!
mike
September 11, 2023
at $350 per night with a breakfast, I expect quality pillows and a hot buffet. Pillows should have been replaced years ago and the breakfast buffet ($50) was cold and awful.
Brandon
November 6, 2023
Good view of the river. We were walking disrnce from everything we wanted to do.
Eric
December 30, 2023
Great staff and location for Grand Rapids downtown river view!
Property Policies
Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAmerican, Continental, Vegan, Vegetarian
StyleBuffet, Set menu
| Age | Fee |
|---|---|
Children 17 years old and under | US$ 8.00 (approx. AU$ 12.24) per person |
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Quite Clean
- 4.4/5
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Opened: 2007
- Renovated: 2017
- Number of Rooms: 7
With a stay at JW Marriott Hotel Grand Rapids, you'll be centrally located in Grand Rapids, just a 4-minute walk from DeVos Performance Hall and 6 minutes by foot from Van Andel Arena. This upscale hotel is 1.2 mi (1.9 km) from Downtown Market and 1.6 mi (2.6 km) from John Ball Zoo.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool and a sauna. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Grand Rapids? This hotel has 1389 square feet (129 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 333 guestrooms featuring refrigerators and Smart televisions. Cable television is provided for your entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool and a sauna. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Grand Rapids? This hotel has 1389 square feet (129 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 333 guestrooms featuring refrigerators and Smart televisions. Cable television is provided for your entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Services & Amenities
Most Popular Amenities
Indoor Swimming Pool
SpaAdditional charge
Massage Room
Fitness Room
Private ParkingAdditional charge
Bar
Restaurant
Meeting RoomAdditional charge
Luggage Storage
24-Hour Front Desk
Indoor Swimming Pool
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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