Sandals Grande St. Lucian Spa and Beach All Inclusive Resort - Couples Only

I don’t know what you should expect from a luxury branded 5* holiday resort but I expected more than I got from Sandals. Don’t get me wrong, I loved the resort and the experience, the grounds were immaculate the staff amazing but the rooms and decoration were a little dated and shabby. In our room, the coving was cracked, the railing on the balcony was loose and the glass tiles where the shower screen was attached were cracked. Like our room, the decoration in the main buildings was also lacking, windows with broken/missing locks, fans not working, lights out for example. There was nothing major but lots of small items which could be quickly and easily sorted out but that tainted the experience. Walking through the gardens on the other hand, was a joy, the grounds staff trimming and tidying every day, so much colour so well presented. The daytime dining was fabulous, with beachfront options available. We loved getting a cup of tea and a pastry from Josephines in the morning and going down to the beach to enjoy them. Lunches at Mariners or Dinos were good with quality food just off the beach In the evening there are many good options and some not so good The Bombay Indian Restaurant looked amazing and the service was great but the quality of the meat and the flavours of the food were not as good as we expected. The same can be said of dinner at Toscaninis, the food looked and tasted like it had been on the pass for a time and had dried out. The service was slow but the location and atmosphere was lovely. Breakfast was so much better. Bayside, on the other hand was fantastic, be it breakfast, lunch or dinner, it had great food and service, with many international offerings to enjoy. Kimonos was a fab Hibachi dining experience, the chef was entertaining and the food amazing, and so much of it! All this set in a stylish, high ceiling restaurant. Soy, like Kimonos was a fab experience, good food, well prepared and served with style in a classy setting. Gordons was a high class experience, dining on a pier in the bay. The food was quality dining in a great atmosphere, the staff were friendly and mostly the service was good. Certainly a quality experience to dress up for. The bars were awesome with talented and knowledgeable staff always happy to please. I cannot praise the people at Sandals highly enough, both front of house, service and landscaping, everyone was friendly and quick to greet us with a smile and a hello. We had the candlelit dinner on the beach at which I proposed to my partner, the photographer was brilliant and the meal superb. Having said that, we did find that the resort photographers could be a little intrusive, we tagged them as “The Paparazzi!” As for the no tipping rules, well clearly some of the guests make a mockery of that idea, we saw many times where staff were openly tipped and this was not discouraged. We saved long and hard to experience the luxury that is Sandals but, for us, it fell short. As I said

Food, ambiance, and service were all exceptional! Best restaurant at the resort by far! As vegans this was by far the greatest for options - especially the dal makhni and banana kofta curry. Family style dining was great for ordering several flavorful dishes to try!

ROOM WITH THE PARKING LOT VIEW. So very very disappointed in our room and view. What ever you do, do not choose the ocean view rooms unless you want to see the staff parking lot and then past that the ocean. This was our 4th Sandals vacation and we have always had an ocean view room. We talked too on that same side tell us they felt like we got a bait and switch. This should have been posted with accurate pictures and should have been the cheapest rooms. We paid the higher prices for the ocean view not the staff parking lot view. When we went to the front desk we were told there was nothing we could do since they were at full capacity. I must say however the dive team and staff was wonderful! Not sure we want to book with Sandals again at this point.

Incredible stay, beautiful island, and the best staff!! We came for our honeymoon and had an incredible time. The bartenders are so sweet and try to remember your orders for several days. Claudia made the best margarita!!!! The entertainment team is the best we’ve met and try to build a relationship with all the guests. They learned our names, asked about our excursions, and overall were amazing people. We loved Yessenia, Neville, Cassius, Abby, Kelvin, and the rest of the team. The photographers were also so helpful and we got amazing pictures to show our friends and family for a super fair price. Jannick was our photographer and he did an incredible job. Thank you Sandals!!

Very friendly staff - great amenities - lots of water activities. Good entertainment in the evenings. Wide variety of food. Staff seems eager to be sure guests are satisfied. Beautiful beach. Highly recommend the Luxury Sunset Cruise and the Powerboat & Power Snorkle excursions.

We just checked out of Sandal’s Grande St Lucian and it was amazing. We stayed in the over the water bungalows and we loved every minute of it. Our butlers (Victor, Bernard, and Ellone) went above and beyond to make us feel special and ensured we had a phenomenal trip. Thank you Sandal’s for always providing excellent service and having great amenities so we can have a great trip.

This is definitely not a luxury hotel. I paid for a luxury oceanfront room and had a view of the parking lot. Management was extremely rude and said they could not do anything for us. The food is very good and the food staff was wonderful. Management and front concierge employees need training in hospitality. The ride from airport to hotel was two hours. The bus they sent for us was unable to go up the mountain. It was not a good ride at all. So if you are looking for luxury go on a dreams vacation not to sandals.

We feel very fortunate to have spent a week at the Grande Saint Lucian. Our trip from start to finish was amazing. The island is beautiful, the resort was top notch. We read some bad reviews and I can honestly say that anyone who does not rate the resort, the area, the food, the rooms, the beach, the view and the service as amazing is not someone who can be pleased. We felt like we were in paradise. The sunsets were some of the best we have ever seen and the beach was fantastic. The resort is well appointed and has a romantic vibe. We found the food the best at Soy, Bombay, Bayside and Gordon's. I even had steak and it was good! My only negative comment would be the drive but it is fine. It wasn't my favorite part of the trip but I would do it again to go there. The fight for shade is also a problem. One day we had a butler remove our belongings to another area. We weren't impressed. I felt that the island, the people and the resort were one of the best we have ever been to. There were so many repeat travelers that say this is their favorite Sandals. We can see why!

The room and Red Lane products provided was great. The playmakers at the pool and around the resort were so helpful and fun. Didn't catch all their names (Vanilla and Deasia)!! Caught 3 evening shows and really enjoyed them all!! We had one of the more affordable rooms and still felt luxurious. The pool and hot tubs around the resorts were awesome and clean, enjoyed how convenient the bars, fire pits, beach and restaurants were centrally located and easy to find! The food was amazing, plenty of options and so good. Could never pick a fav!! Easy to schedule reservations and excursions. Trampoline floats and all the water sports included was great! The staff was accommodating, friendly and I could tell they really enjoy their jobs!!