Hampton by Hilton Guangzhou Tianhe Smart City

Hampton by Hilton Guangzhou Tianhe Smart City Reviews

Hampton by Hilton Guangzhou Tianhe Smart City

No.1731 Huaguan Road, Tianhe District, Guangzhou, Guangdong, ChinaView Hotel Details
Hampton by Hilton Guangzhou Tianhe Smart City
Hampton by Hilton Guangzhou Tianhe Smart CityHampton by Hilton Guangzhou Tianhe Smart CityHampton by Hilton Guangzhou Tianhe Smart City
Check available rooms for your travel dates
We Price Match
1 night

Hampton by Hilton Guangzhou Tianhe Smart City Guest Reviews

4.8/5
Excellent
196 review
Verified reviews
Location4.8
Amenities4.8
Service4.9
Cleanliness4.9
Filter by:
Sort by:
All reviews(196)
Positive reviews(193)
Reviews with photos/video(75)
Friendly front desk staff(43)
Awesome amenities(30)
Classy environment(29)
Delicious breakfast(25)
Convenient parking(16)
Many amenities(15)
Quiet & comfortable(9)
Would stay again(4)
Negative reviews(3)
ST86
2 TWIN BEDS SUPERIOR ROOM
Stayed in Sep 2024
Family
9 review
3.0/5
Posted on Sep 11, 2024
Nothing really stands out but overall not bad. Room size is slightly smaller than some others within the same brand thou.
Response from Property: Dear guest, thank you for your feedback. We're glad the overall experience was not bad. We note your comment about room size and will keep working to improve. Looking forward to serving you again.
Guest User
KING GUEST ROOM
Stayed in Sep 2024
Business travellers
3 review
5.0/5
Outstanding
Posted on Sep 5, 2024
The room facilities are new and novel. It is not only quiet and comfortable, but also full of technology and intelligence. The self-service laundry room and gym facilities are very complete. Xiaohui at the front desk provided good service and checked in very quickly. I checked out at 6:30 in the morning, and Xiaolan at the front desk was very considerate and sent a breakfast bag.
Original TextTranslated by Google
6/11
Response from Property: Thank you very much for your affirmation of Huan Xiaopeng. At Hampton by Hilton Guangzhou Tianhe Smart City, from the moment you walked into the lobby, a smile, a cup of hot tea, and a greeting expressed our enthusiasm and caring. Your satisfaction is only our starting point. Surprise and touching are the direction we have been looking for. I will also send you a surprise when you are not paying attention. Although the gift is small, it is full of my warmth. Thank you for your attention to the hotel and your trust, affirmation and support for us. If you like us, remember to come often. I hope to give you unexpected warmth every time!
Shiyazhuren
2 TWIN BEDS SUPERIOR ROOM
Stayed in Sep 2024
Family
8 review
5.0/5
Outstanding
Posted on Sep 19, 2024
I don’t know when my whole family has been coming to the Hampton Hilton to stay whenever I’m on a business trip. The decoration materials are environmentally friendly and high-end, novel and youthful. We feel comfortable sleeping on double-patented mattresses and eco-certified bedding. It feels like returning home and the breakfast is rich, clean and fresh. It is very safe to take the children to eat. The day after I arrived at this store, it was the Mid-Autumn Festival. The restaurant prepared a mooncake-making session. Both adults and children loved it. It was full of a sense of festival and experience. It was great. When I checked in that night, the front desk was friendly and welcoming. I received the fruit plate from the housekeeping department, and I felt that the fatigue of the day was reduced by half. I hope you will not forget your original intention and continue to do so.
Original TextTranslated by Google
Response from Property: Thank you very much for giving such a high evaluation to Huan Xiaopeng. There is always unexpected warmth and touching moments in a perfect journey. We are happy to provide warm service to every guest. From your feedback, I am honored to know that you are satisfied with your stay. Providing you with convenient and fast check-in is inseparable from the hard work of every employee of the hotel. Your praise will inspire them to continue working hard and do their job well! I am especially happy to see your appreciation for the hotel staff. As you said, the breakfast in our hotel is still very rich. I hope you can continue to try it in your future stay. We are committed to providing you with the best quality check-in experience. I wish you a happy life and all the best! ~
Boris -Борис
KING GUEST ROOM
Stayed in Sep 2024
Business travellers
8 review
5.0/5
Outstanding
Posted on Sep 15, 2024
This hotel has excellent service, comfortable environment, complete facilities and excellent location. There is plenty of parking. The front desk staff Xiao Liu, Xiao Wan and Xiao Lan warmly received us. I am very satisfied and will choose to stay here next time.
Original TextTranslated by Google
Response from Property: Dear guest, I am very touched by your affirmation of us. Satisfaction is only our starting point. Surprise and touching are the direction we have been looking for. Hampton by Hilton Guangzhou Tianhe Smart City has a total of 162 rooms, located on the 4th to 8th floors. The rooms overlook the city landscape from the windows, ensuring natural ventilation, comfortable and satisfactory stay, and continuing your usual quality of life. The hotel also has supporting facilities such as breakfast room, gym, laundry room, conference room, etc. Every encounter on the journey of life is for a better reunion at the next stop. Looking forward to meeting you again!
Guest User
KING GUEST ROOM
Stayed in Sep 2024
Other
3 review
5.0/5
Outstanding
Posted on Sep 13, 2024
The environment is very quiet, the equipment is quite smart, the room is also very comfortable, the overall feeling is good, the bed is very comfortable, even someone like me who is used to sleeping on the bed can sleep very comfortably. Xiao He at the front desk is very nice, and almost as soon as you make a request, it is immediately met. The hotel has a lot of breakfast options, and the taste is also very good, especially the Cantonese-style soup noodles, which are very delicious! Adults and children have a very comfortable day!
Original TextTranslated by Google
Response from Property: Huan Xiaopeng is very touched to receive such a sincere review from you. The journey is full of adventures and surprises, but also full of fatigue and anxiety. There may be various encounters and various moods. But bringing warmth to customers is the purpose of Huan Xiaopeng's service. Huan Xiaopeng will continue to serve every family member with heart. I hope that when you think of Huan Xiaopeng, you will feel warm. Welcome to come again.
Anonymous User
KING SUPERIOR DELUXE ROOM
Stayed in Sep 2024
Business travellers
4 review
5.0/5
Outstanding
Posted on Sep 11, 2024
The front desk staff Xiao He and Xiao Zheng were warm and friendly, the check-in procedure was efficient and fast, and parking was also convenient. This hotel left a deep impression on me with its excellent service, comfortable environment, complete facilities and excellent location. I highly recommend it to everyone, and I will choose here again next time I travel.
Original TextTranslated by Google
Response from Property: Seeing your thoughtful comments, Huan Xiaopeng is really touched. Because of understanding, encouragement and support, I think we will get better and better. At Hilton Hampton, from the moment you walk into the lobby, a smile, a cup of warm tea, a greeting, and start your peaceful journey at Hilton Hampton! Huan Xiaopeng's wish is to do his best to make you feel warm during your journey. Satisfaction is just the starting point. Surprises and touching moments are Huan Xiaopeng's goal. There is still a long time. We are waiting for your return here to drink tea and chat with you~
Adudym
KING GUEST ROOM
Stayed in Sep 2024
Business travellers
8 review
5.0/5
Outstanding
Posted on Sep 11, 2024
The hotel has a superior environment. It is very convenient to visit Huolu Mountain. When I went out, I consulted the front desk for travel tips. The staff Xiao He and Xiao Zheng also patiently introduced and took the initiative to give mineral water. The room was quite large and the breakfast variety was also satisfactory. I stayed here more than once. It is convenient for travel and the facilities and equipment are very smart. The overall feeling is comfortable and relaxing.
Original TextTranslated by Google
Response from Property: Huan Xiaopeng likes you, like the peach blossoms in spring, the mulberry in summer, the ginkgo in autumn, and the snow in winter. It is as it should be. Thank you for your full praise. May you be delicate until old age, with sunshine in your eyes, openness in your smile, and money in your card~~
Baikaishuidewenrou
KING GUEST ROOM
Stayed in Sep 2024
Family
11 review
5.0/5
Outstanding
Posted on Sep 6, 2024
The front desk staff Lulu is warm and friendly, the check-in procedure is efficient and fast, and the restaurant service staff is friendly, which makes people feel happy during the meal. This hotel has left a deep impression on me with its excellent service, comfortable environment, complete facilities and excellent location. I strongly recommend it to everyone, and I will choose here again next time I travel.
Original TextTranslated by Google
Response from Property: Seeing your affirmation of the front desk ladies, Huan Xiaopeng is very happy~ Hampton by Hilton Guangzhou Tianhe Smart City is committed to providing caring and warm service to every guest staying in the hotel, and strives to provide more guests with a distinguished and extraordinary stay experience. We will continue to work hard to provide guests with more complete and more humane services. Your love for us is definitely the driving force of our work, and Huan Xiaopeng will continue to work hard! Looking forward to your next stay~
Guest User
KING GUEST ROOM
Stayed in Sep 2024
Business travellers
8 review
5.0/5
Outstanding
Posted on Sep 9, 2024
The check-in experience was very good. Xiao He at the front desk provided excellent service. He patiently explained the hotel's facilities and guided us to the elevator entrance. He was very considerate. The breakfast was very rich. There is also a self-service laundry room and a gym on the third floor. It is worth recommending!
Original TextTranslated by Google
Response from Property: Dear friend, hello! Thank you very much for your stay and praise! I am glad that Hilton Garden Inn can bring you a wonderful time during your trip. Meeting is a natural thing. Huan Xiaopeng will continue to work hard to improve himself and wait for the encounter. After all, the best Huan Xiaopeng can match the best you~ Heart
kim xu
KING GUEST ROOM
Stayed in Sep 2024
Travel with friends
11 review
5.0/5
Outstanding
Posted on Sep 5, 2024
The hotel facilities are very new. The view outside the window is very good. The bed is very comfortable. The room temperature is suitable. The key is no noise, no noise from the city center. The front desk Xiaohua 🌸 is very enthusiastic and professional.
Original TextTranslated by Google
Response from Property: Wow! Hampton by Hilton Guangzhou Tianhe Smart City welcomes you and thanks for your praise! In order to meet you, I silently write your beauty in the red peach blossoms and green willows, and I scatter peach blossom rain in the ten-mile long pavilion, just to welcome you. Every young lady at the front desk of our Hampton is beautiful and sweet, providing you with the most satisfactory service. The room facilities and equipment are all high-end brands, just for you to have a pleasant experience! Thank you again for your five-star praise. Hampton is very happy that you have a satisfactory and pleasant stay, and look forward to your next visit!
Guest User
2 TWIN BEDS SUPERIOR ROOM
Stayed in Aug 2024
Family
4 review
5.0/5
Outstanding
Posted on Sep 1, 2024
The hotel is easy to find, right by the road, with a bus stop just outside. There is plenty of free parking inside, juice and biscuits in the lobby, the biscuits taste very good, the service provided by Chen at the front desk is very good and professional, the room is very spacious and comfortable, there is a self-service laundry room and gym on the third floor, which is very considerate, the breakfast is very rich and tastes very good, it is highly recommended!
Original TextTranslated by Google
Response from Property: Thousands of words can be summed up in one sentence. Thank you for choosing Huanpeng among the vast number of hotels. Thank you for your careful discovery and sharing. During your stay, we will do our utmost to bring you a better stay experience! Simple love lasts the longest, ordinary companionship is the most reassuring, and people who understand you are the warmest. For you, we will continue to surpass and improve, and look forward to your next beautiful encounter~
Guest User
KING GUEST ROOM
Stayed in Aug 2024
Couples
5 review
5.0/5
Outstanding
Posted on Sep 1, 2024
The overall hotel stay experience is perfect. The front desk provides free luggage storage and wake-up service. Amber and Yoyo at the front desk are efficient. The room is clean and tidy: the 1.8m bed height is just right, and the space is large. The curtains have good light blocking properties. I am very satisfied and must give a good review!
Original TextTranslated by Google
Response from Property: Dear, thank you for staying with us. Your satisfaction is our greatest motivation. I am so happy to see your comments! The journey is full of adventures and surprises, but also full of fatigue and anxiety. There may be various encounters and various moods. But bringing warmth to customers is the purpose of Huan Xiaopeng's service. Huan Xiaopeng will continue to serve every family member with heart. I hope that when I think of Huan Xiaopeng, it will be warm~ The fireworks I covet are impartial, all of them are you~ Pen refill
Guest User
2 TWIN BEDS SUPERIOR ROOM
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 31, 2024
I came here to report at the beginning of the school term with my mother. The room was very nice. The room was very clean and the pillows were very suitable for people with cervical problems. The front desk was also very polite and the service was very good. Xiaolan was always helping us check in and check our documents. Xiaozhi took the initiative to help us carry the boxes when he saw that we had a lot of luggage. During the stay, I also asked Xiaoyou to help us with the laundry. In general, it is worth the money. You get as much service as you spend. The overall feeling is very comfortable.
Original TextTranslated by Google
Response from Property: Seeing your affirmation of Huan Xiaopeng, Huan Xiaopeng is very happy~ Hampton by Hilton Guangzhou Tianhe Smart City is committed to providing caring and warm service to every guest staying here, and strives to provide more guests with a distinguished and extraordinary stay experience. We will continue to work hard to provide guests with more complete and more humane services. Your love for us is definitely the driving force of our work, and Huan Xiaopeng will continue to work hard! Looking forward to your next stay~
Guest User
KING GUEST ROOM
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 30, 2024
We planned to go to the South China Botanical Garden. The hotel we originally booked was inconvenient to enter because of the rain, so we changed to this hotel temporarily. The lobby staff saw that we were with children and helped us upgrade the room type. The room was clean and tidy, with basic amenities, and afternoon tea was provided. It was very convenient to go to the botanical garden. Jimmy returned the child's small gift before leaving
Original TextTranslated by Google
Response from Property: In a perfect journey, there is always unexpected warmth and touching moments. The lobby of Hampton by Hilton Guangzhou Tianhe Smart City has sofas and negotiation seats for relaxation, as well as a book bar area suitable for work and reading. The creative tea area is our feature. You can taste our unique tea, which will give you a more comfortable environment for leisure and negotiation. Good times are always so short. I look forward to meeting you better next time. I hope Hampton by Hilton will give you different surprises and experiences every time!
TinaXie113
KING GUEST ROOM
Stayed in Aug 2024
Other
1 review
5.0/5
Outstanding
Posted on Aug 25, 2024
The hotel has complete facilities, including a self-service laundry room and a 24-hour gym. The nearby Huolushan Park is also suitable for sightseeing. Amber at the front desk also has a great service attitude.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your stay. Your satisfaction is our greatest comfort. Hampton by Hilton Guangzhou Tianhe Smart City is ideally located in the core business district of Guangzhou IBD, adjacent to Huolushan Forest Park, a national scenic spot, and close to Exit C of Metro Line 21 Tianhe Smart City. The best travel is to feel familiar in a strange city. Hampton by Hilton Guangzhou Tianhe Smart City always brings unexpected warmth. We look forward to giving you a better experience next time we meet.