Orange Hotel (Guangzhou Tianhe Gangding) Guest Reviews
4.7/5
Outstanding
1157 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.7
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All reviews(1157)
Positive reviews(1120)
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Easy to get around(20)
Classy environment(14)
Convenient location(14)
Close to metro(10)
Delicious breakfast(8)
Friendly front desk staff(8)
Would stay again(6)
Perfect for business trips(3)
Negative reviews(36)
VinShe
Queen Room
Stayed in Dec 2024
Couples
10 review
5.0/5
Outstanding
Posted on Jan 7, 2025
Excellent stay, delicious food. All staff is attentive and helpful. Check out 12 pm but able to extend till 2pm without charge.
Response from Property: Your satisfaction is Xiaoju's lifelong pursuit~Looking forward to your next stay!
Anonymous User
Selected Queen Room
Stayed in Dec 2024
Business travellers
2 review
3.5/5
Posted on Jan 6, 2025
Location & environment are
convenient near metro station
many restaurants, shopping stores
and convenience stores , but
service & cleanliness are average.
Response from Property: Dear guest: Thank you very much for your stay and comments. I am a little disappointed that I didn't get your full score comment. We attach great importance to your feedback. We have informed the relevant departments to improve the service quality. You can consult the front desk at any time if you have any questions. Different room types are different. You are welcome to stay and experience other room types next time. Your tolerance and understanding are also the greatest support and encouragement for our work. I wish you a happy life.
Ariunaa enkhee
Superior Queen Room
Stayed in Sep 2024
Family
28 review
4.0/5
Very Good
Posted on Oct 25, 2024
The laundry room is really cute. the employees are friendly. the price is cheap. good location but the 1st floor area is ugly. There is an Italian chain restaurant nearby Saizeriya❤️
6/7
Response from Property: An affirmative look, a knowing smile, and a satisfactory comment are the greatest encouragement to Xiaoju. Thank you for your praise of Xiaoju again and again.
Guest User
2-bed Room
Stayed in Nov 2024
Travel with friends
4 review
4.7/5
Amazing
Posted on Jan 19, 2025
Convenient location and very comfortable beds. However the rooms were a bit too cramped and the noises from the laundry facilities across the corridor and toilet next door marred a good night’s rest.
Response from Property: 尊敬的賓客:您好,十分感謝您與我們分享您的入住體驗,很遺憾未能達到您的期望,您所反饋的問題,我們將加強培訓並及時改進,您的寬容與理解是我們前進的動力,我們將持續傾聽,繼續努力,祝您生活愉快!
Rachel
Superior Queen Room
Stayed in Oct 2024
Couples
4 review
4.2/5
Very Good
Posted on Nov 12, 2024
Location is near to train station. Taking cab is a disaster, traffic jam. Lots of eateries around the area. The toilet space allow 1 person movement. The bathing area water flow is slow. Can hear the traffic flow, noise proofing is bad. Hotel staffs are nice.
Response from Property: Let's go and see this beautiful and fragile world together in our lifetime. Wherever there is a journey, there is orange.
Seng Liang Ng
Superior Queen Room
Stayed in Oct 2024
Business travellers
4 review
5.0/5
Outstanding
Posted on Nov 17, 2024
Nice and clean room. Highly recommended.
Lots of food nearby, even in the same building.
Response from Property: Dear guests: Hello! Welcome to Orange Hotel Guangzhou Tianhe Gangding. Thank you for your feedback on your stay. Satisfaction is just the beginning. Surprise and touching are the ultimate purpose of our service. We will also turn your encouragement into motivation. Our team will work harder to serve every customer. We look forward to your next stay and wish you a happy life.
Ng
Superior Queen Room
Stayed in Dec 2024
Business travellers
5 review
5.0/5
Outstanding
Posted on Jan 27, 2025
Its quite clean and comfortable to live in
Response from Property: 尊敬的賓客:您好!歡迎入住桔子廣州天河崗頂酒店,感謝您對此次入住體驗的反饋,滿意只是開始,驚喜和感動才是我們服務的最後宗旨,我們也會將您的鼓勵轉為動力,我們的團隊會更加努力,服務好每一位客户,期待您的下次入住,祝您生活愉快。
Qishaodabai🍑
Queen Room
Stayed in Dec 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Jan 28, 2025
When I came to Guangzhou for a trip, I chose this Orange Hotel. I stayed for three nights and had a very good experience.
The hotel is conveniently located close to the subway station, and you can see a large HOTEL sign when you exit the station.
The hotel facilities are very complete, with a food delivery robot, and takeaways can be delivered to the room. The front desk lady is also very friendly and the service is meticulous and thoughtful. 👍
The room is spacious and bright, clean and tidy, and the big bed is very comfortable. The bathroom is separated into dry and wet areas.
A very cost-effective stay, I will choose this hotel next time I come.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing us, and we are glad that we did not disappoint you. We have been walking on the road of creating a better and more comfortable experience for you. There is no best, only better. We will live up to every encounter, look forward to your visit again, and wish you a happy life.
Guest User
Queen Room
Stayed in Dec 2024
Solo travellers
2 review
5.0/5
Outstanding
Posted on Jan 26, 2025
Very good~ Every time I travel alone, staying at Orange Hotel gives me a full sense of security! When I order takeout, a robot will deliver it directly to the door of the room. It is safe and convenient. I will choose to stay here next time~
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!歡迎入住桔子廣州天河崗頂酒店,感謝您對此次入住體驗的反饋,滿意只是開始,驚喜和感動才是我們服務的最後宗旨,我們也會將您的鼓勵轉為動力,我們的團隊會更加努力,服務好每一位客户,期待您的下次入住,祝您生活愉快。
Baozaodemianliang
Superior Queen Room
Stayed in Dec 2024
Couples
14 review
4.6/5
Great
Posted on Jan 25, 2025
Although it faces the street, the soundproofing is very good and it is not noisy at all. However, the massage downstairs does not look very formal. Fortunately, the floor needs to correspond to the room card, so no one went up.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:非常感謝您的入住與點評,沒有得到您的滿分點評,小桔心裏還是有點失落的呢,您的所反饋的問題我們很重視,我們已告知相關部門提高服務質量,您有問題隨時可以諮詢前台哦,不同房型是不一樣的呢,還是歡迎您下次可以入住體驗其他房型呢,您的寬容與理解也是對我們工作最大的支持與鼓舞,祝你生活愉快。
Guest User
Superior Queen RoomA
Stayed in Dec 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Jan 19, 2025
Facilities: Complete, slept very comfortably, I have always trusted Orange Hotel
Hygiene: Good, the bed is very clean, the toilet is also a toilet 🚽 with heating function, which is very good
Environment: Very comfortable
Service: In place, there is orange candy when you come in
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Welcome to Orange Guangzhou Tianhe Gangding Hotel. Thank you for your feedback on this stay experience. Satisfaction is just the beginning. Surprise and touching are the final purpose of our service. We will also turn your encouragement into motivation, and our team will be more We will work hard to serve every customer well. We look forward to your next stay and wish you a happy life.
Guest User
Queen Room
Stayed in Dec 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 18, 2025
The lady at the front desk was very warm and friendly, and she upgraded to a double room for free. The room was clean and tidy.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Welcome to Orange Guangzhou Tianhe Gangding Hotel. Thank you for your feedback on this stay experience. Satisfaction is just the beginning. Surprise and touching are the final purpose of our service. We will also turn your encouragement into motivation, and our team will be more We will work hard to serve every customer well. We look forward to your next stay and wish you a happy life.
Skylar000
Superior Queen Room
Stayed in Dec 2024
Family
22 review
5.0/5
Outstanding
Posted on Jan 11, 2025
I just stayed in this hotel a few days ago and was very satisfied with all aspects, so I returned to Guangzhou and stayed for another night. Seeing that I was carrying two suitcases and two bags, the front desk guy helped me deliver the luggage to the room. Thank you very much
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Welcome to Orange Hotel Guangzhou Tianhe Gangding. Thank you for your feedback on your stay. Satisfaction is just the beginning. Surprise and touching are the ultimate purpose of our service. We will also turn your encouragement into motivation. Our team will work harder to serve every customer. We look forward to your next stay and wish you a happy life.
Guest User
Superior Queen Room
Stayed in Dec 2024
Family
12 review
5.0/5
Outstanding
Posted on Jan 11, 2025
The room is very clean, the staff service is also very good, and it is very convenient to travel
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you for choosing us, and we are glad that we did not disappoint you. We have been on the road of creating a better comfortable experience for you. There is no best, only better. We will live up to every encounter, look forward to your visit again, and wish you a happy life.
Leung ChingChing
Queen Room
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 16, 2024
When I walked into the room, I was overjoyed!
When I saw the hotel on the street, I was a little worried when I saw the decoration on the exterior wall.
But it turns out there is a universe within! The lobby is very clean as soon as you walk into it
OrangeThe orange color gives people a relaxing feeling
The room has automatic curtains, and you can pay $20 to watch a movie at night.
We were full after having breakfast in the morning, and the total cost for the two of us was only HK$500.
Be sure to go to other chain hotels next time! 

Original TextTranslated by Google
Response from Property: Dear guests: Hello! Welcome to Orange Guangzhou Tianhe Gangding Hotel. Thank you for your feedback on this stay experience. Satisfaction is just the beginning. Surprise and touching are the final purpose of our service. We will also turn your encouragement into motivation, and our team will be more We will work hard to serve every customer well. We look forward to your next stay and wish you a happy life.