Zhong Hua Hotel

I am a regular customer. The reason for the negative review this time is because after staying for two days and leaving the store, I found that the child had left the red envelope on the dressing cabinet. I called and asked. The front desk said that it had been a day. Why didn't you call earlier? I asked the aunt to hand over the red envelope if she picked it up. I said there was 100 yuan in it. The children forgot about it and were afraid of being scolded so they told me late. The staff said to verify it. There was indeed a verification call saying that the aunt just threw it into the trash can without looking at the red envelope! What makes me angry is that she was careful. Last time, the seal of the large bottle of water was opened. I never opened or drank it. They charged me 10 yuan immediately after leaving the store! I was in a hurry for the high-speed rail, so I didn’t come back to deal with it. This time it was none of her own business. I just threw the red envelope into the trash can. It didn’t contain five or ten yuan. The red envelope has weight. It’s okay to use it. I threw the actual RMB into the trash can. When asked what to do, the front desk told me to report it to the boss, but they didn’t reply to me for three days! Haodai is also an old hotel! Is there a corporate culture? Can’t you have the ability to resolve problems? I don’t blame Auntie, human nature is like this, but your hotel needs training to recruit people, and they must have the ability to solve problems! Once the money is lost, it will be over. If you handle the problem like this, it shows that your service attitude is really bad! The picture was written on the hotel mirror after the girl took a shower at night. There are no malicious negative comments, it is just military facts.

The room is clean and tidy, with no odor. You can enjoy delicious Cantonese-style dining on the third floor. The transportation is convenient. It is close to the high-speed rail station. The service is considerate and the price is high.

The hotel is very cost-effective and has a comfortable and pleasant environment

The room is very spacious, fully equipped and well soundproofed.

Hygiene: The room is clean and tidy, with no peculiar smell Environment: The surrounding area is quite quiet and the transportation is convenient Service: The service is very good, always on call.

Yesterday at 23:20, the front desk service attitude was not good. I asked if she could delay check-out. The bus was at three o'clock, so check-out before two o'clock? He said that he would have to pay 84 for late check-out before 18 o'clock. This staff member would not have chosen the three-star Zhonghua Hotel if it were not close to the North Station. There is also an Orange Hotel opposite, so Zhonghua Hotel is not the only one available. Check in

Health: good Environment: good Service: good Facilities: good