Chenlvchenlv
November 19, 2023
First of all, I want to emphasize that your service staff are really conscientious and dedicated. All special requests for reservations have been met, and a high-rise room with a good view has been reserved. The service attitude is excellent and the response speed is very fast.
Next, let’s talk about the hotel itself. First, the hardware facilities of the hotel itself are average. There is nothing particularly bad except for the frequent loosening of the TV plugs. It is just that the price of 249 is not very worth it. However, as mentioned above, the service attitude and quality of the hotel staff are acceptable. By making up for this shortcoming, the customer's impression is still very good. Second, the odor in the room originated from the bathroom. Although the service staff helped to freshen the air, as someone who prefers air conditioning, I also changed the air-conditioning to a cold air conditioner according to the personal suggestions of the service staff, but the odor problem still existed after the air freshener dissipated. , and has a strong sense of existence. The service staff explained that it was probably due to the hot air air conditioner, and their attitude was sincere. However, from an objective perspective, I personally doubt this view, because this is the first hotel I have stayed in so far. In a hotel with such a strong smell, a room priced at more than 200 yuan should not be like this. I hope it can be dealt with.
Special note, if you have the same requirements as me about whether the hotel is independent, please avoid it. This hotel has several hotel public elevators in one building. After checking in, I did not choose to change due to some personal reasons, but I hope everyone can follow their own preferences. Freedom of choice.
Finally, I wish your store a prosperous business.
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