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9.2/10
Great
GGuest UserIt was a great stay. Overall experience perfect. Cleanliness and friendliness and service just great . I would recommend the hotel to anyone who is traveling to lebanon especially if he is going to be in achrafiyeh. Out experience with Citea was just great . We both want to thank them for everything .
GGee88The hotel is beautiful, clean and the location is very central. However the indoor pool in the spa was being emptied in the middle of the day when we tried to use it. Service around the outdoor pool was bit slack for the prices you are paying. However the biggest problem was parking. Felt like we were being taken on a ride, we were told that a full day parking was $25 which we paid, despite the fact that is a really extortinate price for the area, however at the end of our stay we were told that the $25 covers 8 hours only so we were charged twice and extra $9 for an additional three hours stay. So in total we paid $59 for around 20hours of parking which sounds extreme, not to mention the rude way we’re asked to pay. It was the experience I was hoping for, I am unlikely to go back, which is a shame because it is such a historical and beautiful hotel.
MMH1A big thank you for Nadia from in reception who tried to get us a free upgrade, even tho she couldn’t since there were no possibility due to limited availability but she still switched the room type to one of our liking. Our stay was very nice and we will definitely return.
ععرض الفئة الذهبيةOur experience at the hotel was excellent. The staff were very friendly and helpful, the rooms were clean and comfortable, and the facilities exceeded our expectations. We truly enjoyed our stay and would definitely recommend this hotel to anyone visiting the area
AAyaoxyThe hotel I stayed in several years ago, because the economic situation is depressed, the service is slightly worse than before... But the room is still very clean, and the location of the hotel is OK. Breakfast is not good.
NNjoud93Great stay, hotel staff are very friendly and helpful! The hotel would be great for a family stay, or even couples or friends! It was an absolute pleasure to spend time in Beirut being housed in this hotel.
MMr. RadwanThe hotel staff were very nice. The room was soso. But the bathroom was dirty and they have flies and insects inside. Flying everywhere. Even though they said will get back to me but they didn't.
Cccc4502Although it is a bit old, it is very good overall. There is free bottled water and a small balcony. You can see the Mediterranean Sea from the high floors. The hotel can help you book a shuttle bus to the airport. It takes about 20 minutes to drive to the airport.