A very well appointed hotel conveniently located in the historic downtown adjacent to RISD and an easy, if uphill walk, to Brown, with a number of decent restaurants nearby. The furnishings, bathroom, and linens were all of high quality. Despite other reviews I found the staff to be rather limited in their engagement versus the friendliness praised elsewhere, but nothing off-putting. The restaurant Bellini tries to punch a bit above its weight though for Providence it’s decent. Overall by far the best hotel in Providence but still a stretch from true five star luxury or a genuine upscale business hotel like Four Seasons or Mandarin Oriental.
The room was spacious, bright, and clean. Cookware was provided, so you could prepare simple meals yourself. The hotel is within walking distance of Brown University and the Rhode Island School of Design. Macy's, a Japanese supermarket, a Korean restaurant, and a popular local Western restaurant are also a few minutes' walk away. There's a large parking lot across from the hotel with ample parking. I really enjoyed the free coffee offered all day in the restaurant on the first floor. I'll definitely stay here again next time I visit Rhode Island!
Providence is very clean and safe overall. The hotel is located right next to the main station, so you can easily walk to catch trains and buses. The rooms are spacious and offer excellent value for money. They also provide a complimentary breakfast.
After checking in, I asked for a toothbrush from the front desk, but it was not delivered after more than 2 hours. I called twice to urge it, but to no avail. I was very disappointed with the service.
The check-in time of the hotel is 4 pm. I paid the 25 early check-in fee at around 1 pm. The price is ok. However, it is very inconvenient to not have slippers. Please pay attention to it!