Premier Inn Hamburg City Millerntor Reviews

Really enjoyable stay. In fact we extended the stay by 4 nights. The staff are helpful, the breakfast is good. The happy hour bar is great. Downside is no pool but most hotels close to reeperbahn don't have one either.

Good location easy to reach things on foot. Left car in parking garage found this a bit costly at 24 euro a day. Breakfast could be purchased at 15 euro and a bit. Nothing fancy plain breakfast

Very good location, close to a subway station that communicates with the entire city. Excellent facilities and above all the friendliness and efficiency of the staff, very kind, helpful and attentive.

Ideally located for visiting the Schmidt Theater or Schmidts Tivoli, because it is parallel to the Reeperbahn. Underground parking available with somewhat tight curves, but hall and clear. Small irritation by the second Premier Inn in the immediate vicinity. Water pressure in the shower on the second floor is too low. Otherwise, the price and performance match well, and the breakfast is also all-round appropriate. Recommended for a short trip to the metropolis on the Elbe.

Everything was to our satisfaction. staff very friendly. room clean. Breakfast all ok.

Very simple, clean and comfortable! And it's in a great location in the city!

Anreise am 01.12. 16 Grad im Zimmer Heizung/Klimaanlage Defekt .......!!!

As a regular business traveller and user of Premier Inns, i have to say i am extremely disappointed with my experience at Hamburg City Millerntor hotel. From a positive perspective the check inn was seamless and very friendly and the breakfast was fresh with a good selection but unfortunately that is where the positives end! I paid a premium for a Premier plus room, when i walked in the room it was freezing, i switched the aircon on which showed the temp at 16 degrees so i whacked it up to 24 and automatic but two hours later was still only 20.5! My first nights sleep was horrendous and the edge of the bed there was a hard steel wire all around the mattress. When i returned from work that evening i did some digging only to find that the mattress was on the bed upside down as per the attached picture! As i went out for my evening meal around 8pm i duly reported the mattress and room temperature to reception: Room temp response: Ah yes you need to set it at 34 degrees and leave a card in the slot all the time as its not very good (would of been nice to learn this at check in or even better still fix it!) Mattress response: How do you mean upside down? After explaining that the pillow top that should be facing upwards and supporting/comforting myself was in fact keeping the bed base warm and comfortable i was told he would report it to maintenance but i could switch rooms if i wanted to. This was after 8pm and i hadn't eaten and was due to check out at 5.30am the following morning so retained the room as i didn't want to go back up and pack up to move rooms! Needless to say i will not be returning to this hotel any time soon when i return to Hamburg and i am very disappointed with my stay.

We’ve stayed in Hamburg about 5 times in recent years now, but never used the Premier Inn. We booked this one based on the fantastic price we found. What a bargain! The hotel was beautiful and puts the Premier Inn hotels back in England to shame! The rooms were stylish, modern and comfortable with everything we needed. The staff were fabulous, and the breakfast we had in the last morning was great. A 5 minute walk to St. Pauli station, 5 minutes to the Reeperbahn and 15 mins or less to the waterfront. And whilst we were so close to the action of the Reeperbahn, we were amazed at how quiet it was (and we are light sleepers!). All in all, a fantastic hotel at a great price. We’ve already agreed that the next time we come to Hamburg, we will 100% look to stay here again. Thank you.

We had to cancel our booking for the Premier Inn next door due to train problems travelling up from Cologne. Premier Inn allowed cancellation up to 6pm on day of arrival, which is an excellent forward thinking move by them especially in the context of where we are in the world today. Back to the hotel we stayed in. I was impressed that they would donate the cost of the room service to charity if you chose not to take it. They then offered you a free drink if you took that option but we chose to donate that as well. COVID rules in place and the hotel was spotlessly clean. The room was a good size and I liked the winged back reading chair, as well as the complimentary tea and coffee in the room. The breakfast was excellent with a good selection of hot and cold buffet. The staff were friendly and ready to help especially the breakfast team. We usually use the IBIS hotel directly across the road on our visits to Hamburg but cant see us returning there if the level of service here is maintained. Value for money as well. Cracking location for the Millerntor stadium and the decent bars and restaurants in the vicinity

Great location to explore Hamburg, I came over to watch a football match. Only a 10 minute walk to the stadium. The staff were very helpful and the room was Premier Inn comfortable standards. The free WiFi was better than the WiFi Ultimate I get in the UK. They only do breakfast and the breakfast is nearly €17, but it is unlimited. I would happily stay at this Premier Inn again, great price and great location.

Lovely clean, modern rooms. Excellent breakfast and brilliant reception staff. 👏👏👏👏 Fabulous, fantastic, clean, comfy, safe and nothing too much trouble. Will definitely come back here. Thank you for a most memorable holiday.

For us a very good location near Reeperbahn and near a metro station. Small but clean room. Nothing fancy and a bit dated but still a good value. Very friendly staff even let us check in very early on the day of arrival.

Perfectly located, easy access to the underground system and minutes walk from Reeperbahn where all the cool kids hang out. Staff were amazing and very friendly, especially Neha. We spent 5 nights and had no issues whatsoever. Highly recommend and will visit again.