Before we arrived we got a text letting us know if there was anything we needed to not hesitate, once there we were delighted to find comfortable beds, clean room, fully stocked toiletries and super comfortable setting. This location is super convenient to Lookout Mountain, Rock City, Incline Railway, Ruby Falls, restaurants and shopping. I knew if there was anything I needed it was a text away but I never had to text because everything was there already. Highly recommend for all travelers, and will be using them again in the future!!