Hampton by Hilton Hangzhou Xiaoshan Jiangnan Technology City

Hampton by Hilton Hangzhou Xiaoshan Jiangnan Technology City Reviews

Hampton by Hilton Hangzhou Xiaoshan Jiangnan Technology City

Building 3, Halo Valley, No.355, Guming Road, Xiaoshan District, Hangzhou, Zhejiang Province, China, Xiaoshan District, Hangzhou, Zhejiang, ChinaView Hotel Details
Hampton by Hilton Hangzhou Xiaoshan Jiangnan Technology City
Hampton by Hilton Hangzhou Xiaoshan Jiangnan Technology CityHampton by Hilton Hangzhou Xiaoshan Jiangnan Technology CityHampton by Hilton Hangzhou Xiaoshan Jiangnan Technology City
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Hampton by Hilton Hangzhou Xiaoshan Jiangnan Technology City Guest Reviews

4.8/5
Excellent
2321 review
Verified reviews
Location4.8
Amenities4.8
Service4.7
Cleanliness4.8
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All reviews(2321)
Positive reviews(2305)
Reviews with photos/video(320)
Friendly front desk staff(503)
Delicious breakfast(412)
Classy environment(286)
Perfect for business trips(78)
Close to airport(52)
Fantastic river view(35)
Tasty restaurant(24)
Delicious buffet(16)
Negative reviews(16)
Anonymous User
Cozy Double Room
Stayed in Oct 2024
Business travellers
67 review
5.0/5
Outstanding
Posted on Nov 13, 2024
Very nice and comfortable hotel which provides good service and pleasant accommodation.
Response from Property: Thank you very much for your recognition of the hotel, and thank you very much for taking the time to leave your full score review, Xiaopeng is very happy to see that you are satisfied with this experience, your encouragement is our greatest motivation to move forward. We are very pleased to receive your appreciation for the service of our staff, and we are proud to have these excellent staff who provide service that exceeds the expectations of our guests. Your recognition is very important to us, and we hope to create a warm and friendly stay experience for all our guests, and we look forward to meeting you again!
Andrew B Sorensen
Superior Double Room
Stayed in Jul 2024
Business travellers
15 review
4.5/5
Great
Posted on Oct 9, 2024
Great new hotel in the area that I love in Hangzhou, the rooms are very good
Response from Property: I'm really sorry I didn't get your five points,We actually have a lot of good qualities,Like close to the airport,Wish you happy every day!Hope to see you soon.~
Clarice Lim
Cozy Double Room
Stayed in Mar 2024
Business travellers
5 review
3.7/5
Posted on May 19, 2024
Reached the hotel around 10pm but there were no nearby food options. Even the convenience store was closed. Only an in-house vending machine. Nonetheless, clean and nice room.
Response from Property: 尊敬的賓客您好,小朋沒能讓您滿意實在抱歉。小朋雖然沒有在熱鬧繁華的市區,但是我也是有優點的哦,比如我就在在錢塘江邊上,環境優美安靜,期待您再次入住~
Guest User
Cozy Double Room
Stayed in Feb 2024
Business travellers
2 review
4.7/5
Amazing
Posted on Mar 23, 2024
Lots of choices in buffer breakfast. Staff are very helpful and polite.
Response from Property: 感謝家人的細心點評哦! 您肯定是一個相當有品位的人!歡小朋的服務好是因為有像您這樣的客人時時刻刻的關注着我們,我們致力為您提供親切周到的入住體驗。我們信奉客人是家人,所以您在入住間的一切,我們都尤為的關心、關懷、體貼、照顧、温暖,是每位歡小朋送給您最真誠的禮物, 我們會一如既往用親切的笑容歡迎您的再次到來,祝您生活愉快,事事順心!
Guest User
Cozy Double Room
Stayed in Feb 2024
Business travellers
1 review
4.7/5
Amazing
Posted on Mar 16, 2024
good buffet breakfast
Response from Property: The world is thousands of miles away and the stars are vast. You are the storm on the plains and the gentle light on the water. Every partner of Huan Xiaopengjia adheres to the service concept of "friendly, reliable, caring, and thoughtful" and is committed to leaving beautiful memories in the short stay of friends who come from afar. No matter where you are, no matter where you are, as long as you stay at Hampton by Hilton, you can enjoy high-quality and comfortable service. I hope that the beauty of Huan Xiaopeng's home can add a touch of beautiful memories to your journey. We look forward to meeting you again!
MarcusJ
Deluxe Double Room
Stayed in Oct 2023
Business travellers
3 review
5.0/5
Outstanding
Posted on Nov 16, 2023
Very nice. Great breakfast
Response from Property: 親愛的客人:您好!感謝您對杭州蕭山江南科技城希爾頓歡朋酒店的支持,出門在外,住得舒心是每個旅者的期望,小朋朋一直秉承着熱情微笑、意外驚喜的服務理念,讓每一位客人滿意是小朋朋的心願啊,也祝福您順風順水順財神! ---愛你的歡小朋
TCAD
Cozy Double Room
Stayed in Oct 2023
Business travellers
4 review
5.0/5
Outstanding
Posted on Jan 19, 2024
very good, new, clean
Response from Property: Dear guest, thank you for choosing to stay at Hampton by Hilton Hangzhou Xiaoshan Jiangnan Science and Technology City. Your praise makes Huan Xiaopeng feel flattered and motivated to work harder. Xiaopeng will continue to work hard to provide you with more services. Great service! wish you a happy life! ---Looking forward to your visit again, Huan Xiaopeng
Issa Júnior
Cozy 2-bed Room
Stayed in Sep 2023
Business travellers
2 review
4.7/5
Amazing
Posted on Oct 26, 2023
Nice hotel
Response from Property: Thank you for the thing that your recognition . Welcome to hampton by hilton .
Guest User
Superior Double Room
Stayed in Jan 2025
Business travellers
1 review
5.0/5
Outstanding
Posted on Feb 16, 2025
This is a hotel in the Science and Technology City. The decoration is very classy. The service was still online during the Spring Festival. I stayed for a few nights. The room was clean and sunny. I can get direct sun exposure. The breakfast is worth praising. There are many varieties. Every day I see many people coming here to have breakfast. The scenery is good and you can see the river directly. I was most impressed by Xiao Ming (Peng) at the front desk and another girl. They are very professional and provide good service. They can handle my requests in time every time. It is really convenient to have a shoe polishing machine in the lobby. I will definitely come again next time I have the chance!
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Response from Property: In the journey of life, we often need to stop, give ourselves a smile, give ourselves a hug. Let love and care be our driving force, so that every step is full of sunshine and hope. Smile at you, make me happy. Your smile is the driving force of our work, and your satisfaction is the success of our service. We will continue to work hard to make every visitor's journey perfect. Looking forward to your visit again.
Anonymous User
Cozy 2-bed Room
Stayed in Jan 2025
Other
1 review
5.0/5
Outstanding
Posted on Feb 16, 2025
Facilities: There are laundry rooms and gyms, with robots, takeout can be delivered to the room, there are high stools in the lobby, convenient for office work Hygiene: The room is very clean Environment: We were upgraded to a room with a view of the river Service: Xiao Ming at the front desk is very enthusiastic, a very cute lady, I hope to see her again next time I come
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Response from Property: Great! I am very happy to see your good comments! Because of fate, we met at Hilton Hampton, and because of trust, we get along very happily at Hampton. At Hilton Hampton, service is endless. Thank you for your recognition and support. I look forward to meeting you next time--I am the hardworking and motivated Hampton
Guest User
Cozy 2-bed Room
Stayed in Jan 2025
Other
1 review
5.0/5
Outstanding
Posted on Feb 16, 2025
I picked this hotel on Ctrip, and I didn't expect to have such a great accommodation experience! Xiao Ming at the front desk provided very good service. The room was exquisitely decorated, the lighting was great, and the bed was so soft that I didn't want to get up once I lay down on it. The bathroom was not only clean, but the toiletries were also of good quality. The hotel's breakfast was very sincere and tasted great. And it is very close to the airport, very convenient. This hotel will definitely be my first choice next time I go out!
Original TextTranslated by Google
Response from Property: Thank you very much for your recognition of the hotel, and thank you very much for taking the time to leave your full score review here. Xiaopeng is very happy to see that you are satisfied with this stay experience. Your encouragement is our biggest motivation to move forward. I am very happy to receive your praise for our staff's service. Xiaopeng is also proud to have these excellent employees who provide services that exceed guests' expectations. Your recognition is very important to us, and Xiaopeng also hopes to create a warm and friendly stay experience for all guests. I look forward to meeting you again!
Guest User
Cozy 2-bed Room
Stayed in Jan 2025
Family
1 review
5.0/5
Outstanding
Posted on Feb 6, 2025
Thumbs up to Xiao Ming at the front desk for his service! All our problems were solved promptly and properly. I was really happy to stay in such a hotel during the Chinese New Year. The breakfast was quite rich and the hygiene was good. You can also see the river when exercising in the gym. It's very convenient. I will stay here again next time I come to Hangzhou!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your support to the hotel. We are still a little disappointed that we did not receive your full 5-point praise. It may be that the hotel still has some shortcomings. I hope that you can point out our shortcomings next time you come. We will try our best to do better. We will serve attentively so that every guest who comes to the store can feel the warmth of home. I hope that our service can bring you more surprises and touches. I look forward to your next visit!
Guest User
Cozy Double Room
Stayed in Jan 2025
Other
2 review
5.0/5
Outstanding
Posted on Feb 5, 2025
The hotel is good. The weather in Hangzhou is also very good recently. It is very comfortable to go out. Xiao Ming at the front desk and the manager are also very enthusiastic. They will recommend us some fun and delicious places here. The breakfast is quite rich. My favorite is the noodles. The taste is very good. The price is very cost-effective during the Chinese New Year. They also upgraded us. The room is clean and hygienic. It's very good
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Response from Property: White tea, pure joy, nothing to do, I am waiting for the wind and you. Seeing your thoughtful, caring and warm review, Huan Xiaopeng is grateful. It is our honor and pursuit to bring you a relaxing and comfortable holiday experience after busy work. Looking forward to your next visit - the positive and enthusiastic Huan Xiaopeng
Guest User
Cozy 2-bed Room
Stayed in Jan 2025
Family
1 review
5.0/5
Outstanding
Posted on Feb 4, 2025
The lobby of this store is super big! There was no price increase during the Chinese New Year, and the products are good and cheap! The main thing is that the service is very enthusiastic ~ Xiao Xu and Xiao Yun at the front desk are very attentive. Seeing that we brought children, they took the initiative to send children's slippers and toothbrushes. Thumbs up, and Manager Chen is also very good and helped me a lot. The room is quite big, it is really convenient to go to the airport, and it is quite quiet, without the sound of planes flying around, hahahaha, and I also praise myself for being really good at choosing hotels! Recommended!
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Response from Property: People are like rainbows, you only know they exist when you meet them. Today, the beautiful weather in Hangzhou cannot compare to your satisfied smile. I have read your comments over and over again, and I feel that your words reveal your recognition of Huan Xiaopeng's service. Huan Xiaopeng's home not only has comfortable, clean and comfortable guest rooms, but also has a 24-hour laundry room that can be used free of charge. High-quality service is what Xiaopeng has been working hard to move forward, and can win your love. Xiaopeng knows that only with unremitting efforts can we do better. A friendship is not about distance, but about intimacy. It is really a blessing to have relatives as confidants in this life. I only wish you to take care of yourself and everything goes well. I hope you will come back often!
Guest User
Cozy 2-bed Room
Stayed in Jan 2025
Family
1 review
5.0/5
Outstanding
Posted on Feb 4, 2025
I have to give a big praise to this restaurant. It is clean and hygienic, the breakfast is very rich, the corn juice is very good, the Xiao Xu and Xiao Yun at the front desk are very enthusiastic, and they have been introducing us to the attractions in Hangzhou. They are very considerate and saved us a lot of time! During the trip, the children had homework to print, and the business area in the lobby was also very convenient!
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Response from Property: Dear guest: Hello! We are delighted to see your comments. Service and hygiene have always been our persistent efforts. We hope that every guest staying here can feel at home. Bringing you a little warmth during your journey is our greatest pursuit and goal. We are looking forward to meeting you again! (*~__~*)--Love you, my friend.