City Xiyouli Hotel (Hangzhou West Lake)
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hangzhou

City Xiyouli Hotel (Hangzhou West Lake)

No.19 of 4-star Select Hotels in West Lake
4th Floor, No. 429-455, Yan'an Road, Gongshu District, Hangzhou, Zhejiang, China
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hotel overview picture
Last booked 2 hrs ago
Highlights
Varied breakfast
Sparkling clean
Free parking
Ideal location
Excellent service
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Amenities
Fitness RoomFree
Private parkingFree
Luggage StorageFree
Library
Restaurant
Taxi booking service
Car Rental
Robot Service
All Amenities
4.8/5
Excellent
Best experience to stay at city west hotel. The service, breakfast and room is good
All 1,849 Reviews
Surroundings
Metro: Fengqi Road
(<100m)
Metro: Longxiangqiao
(1.0km)
Airport: Hangzhou Xiaoshan International Airport
(28.5km)
Airport: Deqing Moganshan Airport
(37.0km)
Train: Hangzhou Railway Station
(4.1km)
Train: Hangzhou East Railway Station
(9.3km)
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Rooms

Guest Reviews

Services & Amenities

Policies

Monkey King Themed Twin Room
7

Monkey King Themed Twin Room

2 Double bed
28m² | Floor: 4
Has window
Free Wi-Fi
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Family Room (Tatami)
6

Family Room (Tatami)

1 Queen bed and 1 Tatami
32m² | Floor: 4
No window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Guestroom
8

Guestroom

2 Double bed and 1 Tatami
34m² | Floor: 4
No window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Bodhi Tree - 2-Bedroom Family Suite
8

Bodhi Tree - 2-Bedroom Family Suite

Bedroom 1:1 Queen bed ● Bedroom 2:2 Single bed
49m² | Floor: 4
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
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Monkey King Themed Double Bed Room
12

Monkey King Themed Double Bed Room

1 Queen bed
25m² | Floor: 4
Has window
Free Wi-Fi
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Parent-child Room
8

Parent-child Room

1 Queen bed and 1 Bunk bed
32-35m² | Floor: 4
Has window
Free Wi-Fi
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Twin Room
4

Twin Room

2 Double bed
28m² | Floor: 5
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Room Details
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Family Room
8

Family Room

1 Queen bed and 1 Double bed
32-35m² | Floor: 4
Has window
Free Wi-Fi
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Suite - With View
17

Suite - With View

Bedroom 1:1 Queen bed ● Bedroom 2:1 Queen bed
43m² | Floor: 4
May not have a window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
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Sunshine Family Room (Terrace)
7

Sunshine Family Room (Terrace)

1 Queen bed and 1 Double bed
35m² | Floor: 4
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Xiyouli Double Bed Room
4

Xiyouli Double Bed Room

1 Double bed
23m² | Floor: 4
Has window
Free Wi-Fi
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Guest Reviews

4.8/5
Excellent
1849 reviews
Verified Reviews
  • Cleanliness4.8
  • Amenities4.7
  • Location4.8
  • Service4.8
Average for similar properties in Hangzhou
Most Mentioned
n‍t‍c‍h‍o‍n‍g
April 1, 2025
would be nice if there are more washing machines and dryers. front desk not 24hrs but hotel staff are incredibly efficient and friendly. room bath and toilet are small. the rest ok...
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 24, 2025
Super convenience location! Just next to subway station, walking distance to Wulin Night Market and Xi Lake. They provided fruit basket as per photo shown and the breakfast bar even provide ingredients for tea, which is quite thoughtful. Appreciated front desk 小范who helps us lots, thanks and sure will recommend to friends.
g‍r‍a‍s‍s‍y‍s‍h‍e‍e‍p
March 20, 2025
Very clean and I love the theme of 西游记 — just enough and not too loud. Rooms and clean. Staff are very helpful and responsive when I made a complaint about rowdy hotel guests. Good location, and 15min walk maximum to anywhere nice. The Xiyouli hotel itself is located within Zhejiang Hotel on the 4th floor. Xiyouli lobby is also located in Zhejiang Hotel level 1 too.
H‍a‍p‍p‍y‍ ‍o‍n
March 21, 2025
Highly recommended this hotel - the location is fantastic. Outside the lobby is a train station, 7-11 and a few eateries. Opposite there is KFC, right behind the hotel (less than 10mins walk) are filled with food eateries and wulin night market. It was raining during our stay, the lobby also provides umbrella. The hotel has a common guest area located at level 4 for guests to chill or have their meals - provides hot water and complimentary bottle waters too. It’s a nice touch for travellers especially family or friends. However, on our 2nd last night, it came a group of guests who kept smoking at the common area (they are not supposed to). I have feedback to the service crew and they told us to inform them if we see anyone smokes as the hotel is a non smoking hotel. Other than, everything is really good. I will return back to this hotel. All the monkey god statues are cute too!
M‍e‍i‍ ‍L‍i‍n‍g
March 16, 2025
We stayed 4 nights, the breakfast was fantastic!! Service staff from front desk to F&B to house keeping was impeccable. Free laundry machine available 24hrs. Highly recommended!!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 8, 2025
Clean and comfortable room! Really love the theme of the hotel with many cute monkeys. This was easily the best hotel of our China trip. It’s also close to Wulin night market and the metro, easily accessible from the main railway station. Great and friendly service from 小范 and 小徐. Will definitely recommend to all my family and friends!
N‍g‍o‍o‍o‍o
February 24, 2025
Location is awesome, hotel is clean and spacious! definitely recommending their family room! Love this place 👍🏻👍🏻👍🏻
C‍e‍l‍i‍n‍e
January 4, 2025
A very interesting hotel concept and theme based on Journey to the West. Very thoughtful design concept and spacious family room design. Excellent service experience from check-in to housekeeping to instant responses to our We Chat feedback. Special mention to 小范 and 小周 who were very customer service oriented. They also brought us to other rooms after we gave feedback that the dual family room we booked seemed noisy as it was facing the busy main road. The housekeeping team also included a mattress topper when we gave feedback that the mattresses were hard. Location was excellent within walking distance to 武林夜市 and 西湖。 Saves us a lot of time in commuting.
G‍e‍r‍a‍l‍d‍i‍n‍e‍_‍T‍a‍n
January 17, 2025
We had an excellent stay at the hotel. The staff at the counter were very helpful and polite, especially Xiao Fan (小范).who provided excellent service. She even couriered items that we left behind to our apartment in Shanghai. The breakfast spread was good, and we would also like to compliment Pei Pei (佩佩), a staff member at the restaurant, for her impeccable service. She went above and beyond, even sharing recommendations for places to visit. The hotel is relatively new, and we thoroughly enjoyed our stay. Its convenient location—just a short walk to West Lake and a minute to the MRT entrance—made getting around effortless. The only minor downside was that the mattress was a bit firm for our preference, which seems common in China. Nevertheless, it was a pleasant stay overall, and we would definitely return when we visit again.

Services & Amenities

Fitness Room
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Parking
Private (exclusively for guests) is available On-site parking. Limited parking spaces Reservation not possible
Transportation
Front Desk Services
Languages Spoken
Health & Wellness
Public Areas
Cleaning Services
Facilities for Children
Business Services
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: [Mon-Sun]08:00–22:00

Self check-in kiosk

Guests Accepted
Guests from all countries/regions are welcome at this property

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, extra beds cannot be added. Cot policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
TypeWestern, Chinese
StyleBuffet
Opening hours [Mon - Fri] 06:30-10:00 Open [Sat - Sun] 06:30-10:30 Open
HeightFee
Children under 1.4m in height
Free
Children between 1.4–1.6m in height
CNY 39.00 (approx. AU$ 8.46) per person
Children over 1.6m in height
CNY 78.00 (approx. AU$ 16.92) per person
Adult
Buffet:CNY 78.00 (approx. AU$ 16.92) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the number of rooms you book. The charge is CNY 100.00 (approx. AU$ 21.69) per room.
Deposit Payment MethodsThis property accepts cash, credit cards and third party payment services
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.

Pets
Pets are not allowed

Service Animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

  • Cash

Frequently Asked Questions

What is the cancellation policy at City Xiyouli Hotel (Hangzhou West Lake)?

Typically, cancellations of City Xiyouli Hotel (Hangzhou West Lake) can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions. Check out the cancellation policy for more info.

How much does it cost to stay at City Xiyouli Hotel (Hangzhou West Lake)?

Prices at City Xiyouli Hotel (Hangzhou West Lake) vary depending on dates, hotel policy, and room type. Please enter your dates to see current rates.

Are there airport shuttle services at City Xiyouli Hotel (Hangzhou West Lake)?

No, City Xiyouli Hotel (Hangzhou West Lake) does not offer airport transfer services.

What landmarks are close to City Xiyouli Hotel (Hangzhou West Lake)?

City Xiyouli Hotel (Hangzhou West Lake) is located in Hangzhou, close to landmarks such as Wulin Night Market, which is 260m from your search (straight-line distance).

Does City Xiyouli Hotel (Hangzhou West Lake) have a pool?

No, City Xiyouli Hotel (Hangzhou West Lake) doesn't have a pool.

What amenities & services does City Xiyouli Hotel (Hangzhou West Lake) offer?

City Xiyouli Hotel (Hangzhou West Lake) offers a range of popular amenities including Guest Laundry.

Does City Xiyouli Hotel (Hangzhou West Lake) provide breakfast?

Yes, guests staying at City Xiyouli Hotel (Hangzhou West Lake) can enjoy breakfast during their stay. Breakfast option(s): Western, Chinese.

What time are check-in & check-out at City Xiyouli Hotel (Hangzhou West Lake)?

City Xiyouli Hotel (Hangzhou West Lake) check-in begins at 15:00. Check-out time is 12:00.

Are pets allowed at City Xiyouli Hotel (Hangzhou West Lake)?

No, pets are not permitted at City Xiyouli Hotel (Hangzhou West Lake).

About This Property

Nearest AirportHangzhou Xiaoshan International Airport
Distance to Airport29.29KM
Nearest Train StationHangzhou Railway Station
Distance to Train Station4.09KM
Nearest Metro StationFengqi Road
Distance to Metro Station0.46KM
Average Price FromAUD266
Hotel Star Rating4