Ramada Encore by Wyndham Hangzhou Aoti

Ramada Encore by Wyndham Hangzhou Aoti Reviews

Ramada Encore by Wyndham Hangzhou Aoti

Building A, Xiehe Huifeng Development Center, No. 2380, Jinji Road, Qianjiang Century City, Hangzhou, ChinaView Hotel Details
Ramada Encore by Wyndham Hangzhou Aoti
Ramada Encore by Wyndham Hangzhou AotiRamada Encore by Wyndham Hangzhou AotiRamada Encore by Wyndham Hangzhou Aoti
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Ramada Encore by Wyndham Hangzhou Aoti Guest Reviews

4.6/5
Great
1903 review
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.7
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All Reviews(1903)
Positive reviews(1842)
Reviews with photos/video(338)
Large rooms(257)
Delicious breakfast(256)
Easy to get around(220)
Friendly front desk staff(204)
Close to metro(91)
Perfect for business trips(79)
Loved the night views(12)
Awesome gym(12)
Negative reviews(61)
Guest User
Cozy Double Room
Stayed in Oct 2023
Couples
14 review
1.0/5
Posted on Oct 3, 2023
Location is along the road but not near downtown. Poor service, requested for late check put as trip.com privilege upon check in, reception said yes. The following day, they called us to check out early. They could have said no earlier, so that we knew. 1 english speaking staff. 1 friendly staff, the rest were not. No amenities. Breakfast had no choices considering many were foreigners for Asian games. There is a obnoxious odor in the lobby. Rooms were old. Paint were already removed. Don't try this hotel.
Response from Property: Hello, when you checked in, you asked the hotel staff if you could delay check-out until 14:00. The front desk staff clearly informed the guest that check-out could be delayed until 14:00. However, the actual check-out time of the guest was already past 14:00 and was 14:00. : Check out at 47, the hotel does not charge late fees. The front desk staff was kind enough to help the foreign guest take a taxi to the Olympic Sports Center and a nearby restaurant. The guest forgot his clothes at the hotel and came to pick them up in the evening. However, the foreign guest still gave him a bad review. This kind of foreign guest does one thing in front of his face and another behind his back, which is Ctrip. They are used to bullying us Chinese people. The hotel serves foreign guests wholeheartedly, but the foreign guests give negative reviews in return, which makes the hotel feel chilly.
Guest User
Triple Room
Stayed in Jan 2024
Family
6 review
4.7/5
Amazing
Posted on Feb 15, 2024
Location is a little far from the train station, but still walkable Breakfast was not too bad but could have more variety Rooms were cosy and bed was comfortable. There is a gym but when I was there, people were smoking inside.
Response from Property: Hello distinguished guest, thank you for staying at Hangzhou Olympic Ramada Encore Hotel. We have received your suggestions. Next time you check in the room and you have any problems, you can call our front desk and we will solve the problem for you. Your Love is our driving force to continuously improve our services. All hotel staff have always been adhering to hospitality from the heart, providing guests with home away from home service and bringing you an unforgettable memory during your trip. wish you a happy life!
ChuahCL
Family Suite
Stayed in Dec 2023
Family
4 review
5.0/5
Outstanding
Posted on Dec 29, 2023
Hotel location is great, subway is within 5 minutes walk and direct access to tourist attractions.
Response from Property: Dear, thank you for choosing the Ramada Encore Hotel. Our Hotel enjoys a unique geographical location. You can walk 400m to the Metro Line 2, Line 6, Qianjiang Century City Station and Expo Center Station, about 10 minutes walk to the Hangzhou Expo Center, about 10 minutes walk to the most beautiful runway in Qiantang River, the hotel downstairs in the vicinity of some restaurants, as well as convenience stores, coffee shops, look forward to your visit again, have a nice life!
HUSSEIN BASHEER SADEQ AL_KADHIMI
Triple Room
Stayed in Jun 2023
Friends
3 review
5.0/5
Outstanding
Posted on Jun 30, 2023
So nice trip 👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍
Dcoupet
Cozy Room (2 Beds)
Stayed in Apr 2023
Family
1 review
5.0/5
Outstanding
Posted on May 2, 2023
Totally enjoyed my stay there. The staff was so pleasant and wonderful. I’ll give them an A+ for service!
Response from Property: Dear, first of all, thank you for your love of Ramada Encore Hotel and a pleasant stay here. The hotel always goes out of its way to provide excellent hospitality and we are glad to see your praise for the hotel. The expectation of each guest is the direction of the hotel! We will continue to work hard to give you more impeccable service and detail experience, so that the journey is perfect. Look forward to your stay again, wish you a happy life!
Guest User
Family Suite
Stayed in Jan 2023
Friends
14 review
4.7/5
Amazing
Posted on Jan 30, 2023
What can I say? The family suite is just perfect! It is big enough for 4 people. There are 2 bathrooms, there is even a walking closet area! The location is okay, we walk around 10 minutes to the metro station. I would say the breakfast is the highlight. They provide Western food as well. It is totally worth it!
Response from Property: Dear! Thank you for taking the time out of your busy schedule to share your feelings with us. We are very honored to hear that you are satisfied with the hotel. We will do our best to provide you with the best possible service to ensure that every stay is an unforgettable experience. All staff of the hotel look forward to your coming again. wish you a happy life!
Kejilaandongni
Featured Room - City-View (2 beds)
Stayed in Oct 2023
Business travellers
35 review
5.0/5
Outstanding
Posted on Oct 9, 2023
设施:OK 卫生:OK 环境:OK 服务:OK
VH
Executive Suite
Stayed in Jul 2021
Family
9 review
3.0/5
Posted on Jul 4, 2021
The road going there was closed so it is a bit inconvenient. For the price they charge, we are very disappointed by the decor, cleanliness, and service. It looked old & not well maintained.
Response from Property: Dear guests, it is our honor to have you here, thank you for choosing Ramada Enco Hotel Hangzhou, we will continue to improve the quality of service, hope the hotel can become your first choice for business travel in Hangzhou.
Roushuwoniu
Cozy Double Room
Stayed in May 2024
Business travellers
51 review
2.2/5
Posted on May 10, 2024
It is rare that the hygiene of a hotel makes me so annoyed. The wash basin was obviously filled with the nasal discharge of the previous guest. There was also splattered discharge from the previous guest on the toilet seat. I did not even use the bath towels and towels because they were too dirty. Whether a hotel's facilities are good or not is not the most important thing. Hygiene is the bottom line. Please ask the person in charge of the hotel's housekeeping department to strengthen the management of the cleaning department. I had booked two days and had to change to another hotel in advance. The wifi was not very useful and the signal strength in the room was not strong enough. These are all small things. Hygiene is a big problem.
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Guest User
Cozy Double Room
Stayed in May 2024
Friends
1 review
5.0/5
Outstanding
Posted on May 7, 2024
The front desk service was very good. They upgraded my room. The room was well-equipped and spotlessly clean. There was also a refrigerator in the room that I could use for free. I couldn't see the river from the room, but I could see the scenery at both ends of the corridor. They gave me a free breakfast, which was relatively simple. I was very satisfied and comfortable.
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Guest User
Cozy Room (2 Beds)
Stayed in Apr 2024
Other
6 review
4.7/5
Amazing
Posted on Apr 28, 2024
I went to a concert and chose this hotel. It was close to the hotel and convenient. There was a small coffee shop downstairs. It was good value for money. The third picture shows their latte (not the hotel breakfast coffee). I arrived at the hotel around 4pm. I was upgraded to a larger room. The room was well-equipped and comfortable. However, there was a problem with the hotel water pipes the next day. However, the repair was quick. Although the breakfast was not very diverse, it tasted good. It is recommended to keep the yogurt refrigerated as much as possible. Otherwise, it will affect the taste and not meet the food safety requirements. The fried dough sticks, vegetable salad, and bananas were of good quality.
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2BChosen
Featured Room - City-View (Double bed)
Stayed in Apr 2024
Couples
5 review
5.0/5
Outstanding
Posted on Apr 22, 2024
The hotel is surrounded by green trees, the fragrance of citrus flowers is everywhere, the environment is pleasant, the transportation is extremely convenient, it is close to Metro Line 2, there is a business district nearby, and it takes only ten minutes to walk to the Lotus Flower, which is very convenient for watching concerts. I also like the front desk guy and girl!
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Guest User
Cozy Room (2 Beds)
Stayed in Apr 2024
Friends
9 review
5.0/5
Outstanding
Posted on Apr 23, 2024
Booked this hotel to go to Jay Chou's concert. It's only a 10-minute walk from the Olympic Sports Center. It's very convenient and clean. I especially want to praise the front desk. Since we left at 6 o'clock the next morning, we didn't have time to eat breakfast. They prepared breakfast for us very warmly. It's worth staying here.
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Guest User
Superior large bed room
Stayed in Apr 2024
Friends
4 review
5.0/5
Outstanding
Posted on Apr 21, 2024
Booked this hotel to watch Jay Chou's concert. You can see the big lotus in the room. It's not far from Qianjiang Century Park, so you can take a walk to see the Qiantang River view. The room is very large, and the front desk guy arranged a high floor for me, with a good view. There is a convenience store downstairs, so it's very convenient to buy things. The experience is great!
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Guest User
Cozy Double Room
Stayed in Apr 2024
Friends
1 review
5.0/5
Outstanding
Posted on Apr 17, 2024
The front desk service is efficient, and the check-in and check-out procedures are fast, saving waiting time. The front desk also quickly helped to send out the clothes I left behind. I will choose this place again when I come to watch a concert next time. It is close to the venue and the service is good.
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