Mercure Hotel (Hangzhou West Lake)
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hangzhou
Mercure Hotel (Hangzhou West Lake)
No.3 Zhonghe North Road, Gongshu District, Hangzhou, Zhejiang, China
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Mercur Hotel Hangzhou West Lake Lakeside is located in the West Lake Lakeside Business District, adjacent to Hangzhou Carry Center, Wulin Yintai, HubiYintaiB1 and Hefang Street. It is within walking distance to the First Hospital of Zhejiang Province, the First Hospital of Hangzhou and the Obstetrics and Gynecology Hospital affiliated to Zhejiang University. It is about 1.2 km away from West Lake and about 800 meters away from the Fengqi Road subway station.Show More
We Price Match
Last booked 4 hrs ago
4.8/5Amazing·Excellent Location
Hotel is generally clean and comfortable. Breakfast is good . Location easy to access tourist spots.
AwAll 2,669 Reviews
Amenities
Fitness RoomPublic ParkingRestaurantCaféLuggage StorageWake-Up Call24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Metro: North Zhonghe Road
(640m)
Metro: Fengqi Road
(910m)
Airport: Hangzhou Xiaoshan International Airport
(27.9km)
Map
Rooms
Guest Reviews
Trending Questions
Policies
Services & Amenities
5
Deluxe Queen Suite
1 Queen bed
23m² | Floor: 17-23
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
11
Superior Double Room
1 Queen bed
23m² | Floor: 7-9
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
13
Superior Room (2 beds)
2 Single bed
23m² | Floor: 7-9
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
6
Guestroom - Lake-View (Double bed)
1 Queen bed
23m² | Floor: 17-23
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
7
Guestroom - Lake-View (2 beds)
2 Single bed
23m² | Floor: 15-23
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
4
Lake View Deluxe King Bed Room
1 Queen bed
23m² | Floor: 17-19
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
4
Deluxe Double Room
1 Queen bed
23m² | Floor: 10-23
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
4
Deluxe Room (2 beds)
2 Single bed
23m² | Floor: 10-23
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
12
Standard Double Room
1 Double bed
18-22m² | Floor: 5-23
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
Hide Room Types
Guest Reviews(2669)
4.8/5
Amazing
Verified Reviews- Cleanliness4.8
- Amenities4.8
- Location4.8
- Service4.8
Aw
March 12, 2024
Hotel is generally clean and comfortable. Breakfast is good . Location easy to access tourist spots.
Zhan Yong
December 26, 2023
The staffs were very nice and the room has everything that was needed.
Will definitely come back again if i visit hangzhou!
Carrie Dellinnocenti
December 17, 2023
None the staff at front desk speaks English. The check in process is long and tedious because they want to check the immigration stamp but we told them there is no stamp, now everything is finger print. No body gets it, they use phone to translate. It is ridiculously awkward. I don’t like the elevators and the hallway. Also the hotel hallway smell urine. The room is smaller than I thought and the outside view is not impressive. Plus there is a huge temperature difference in the winter season, the hotel heater is centralized and very hot and not adjustable during the day when it is nice and warm outside. You can’t do anything for your room temperature…they gave you a fan!!!
Guest User
November 23, 2023
Hotel service and Morning breakfast is perfect and nice. Room design is nice too and shower facilities. Except room is quite dusty and found a mini cockroach after opening window for wind ventilation due to cold season. Here provides bus tour to attraction places too! Very convenience and time saving too!
Guest User
April 19, 2024
The room is not clean. The floor was dirty and there was stain on the towels
The staffs were very friendly and good service.
The hotel was not that convenient
Raymond TY Lim
March 8, 2024
From check in to check out, customer services are always at the top. Will definitely come back and recommend. Keep up with the great work.
Guest User
December 15, 2023
Convenient location and nice staff
Anna0000
August 28, 2023
Such a great stay! The staff, from the check in workers, to the security guards, to the ayi’s, were all incredibly friendly and helpful. They didn’t speak English but they had a translator device, and one of the workers (Becky I think was her English name?) gave me her wechat so I could contact her with any issues. She also helped me find a coupon so I could upgrade and get breakfast included (which was sooo good). My room was gorgeous and very comfy, would recommend!
Guest User
February 14, 2024
Fantastic experience at this hotel. Service staff were super helpful and friendly and the location was great. Had a perfect stay!
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Guests Accepted
Guests from every country/region are accepted
Child Policies
Children of all ages are welcome at this property.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | CNY 58.00 (approx. AU$ 12.24) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Opened: 2018
- Number of Rooms: 272
Mercur Hotel Hangzhou West Lake Lakeside is located in the West Lake Lakeside Business District, adjacent to Hangzhou Carry Center, Wulin Yintai, HubiYintaiB1 and Hefang Street. It is within walking distance to the First Hospital of Zhejiang Province, the First Hospital of Hangzhou and the Obstetrics and Gynecology Hospital affiliated to Zhejiang University. It is about 1.2 km away from West Lake and about 800 meters away from the Fengqi Road subway station.
Services & Amenities
Most Popular Amenities
Fitness Room
Public ParkingAdditional charge
Restaurant
Café
Luggage Storage
Wake-Up Call
24-Hour Front Desk
Wi-Fi in Public AreasFree
Fitness Room
Restaurant
Restaurant
Restaurant
No additional info available
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