No.24 Jiuxi Road, Xihu District, Hangzhou, Zhejiang, ChinaView Hotel Details
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Mehood Elegant·Mengxi Villa Guest Reviews
4.6/5
Very Good
736 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.5
Service4.6
Cleanliness4.5
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All reviews(736)
Positive reviews(704)
Reviews with photos/video(283)
Classy environment(229)
Loved the view(118)
Close to scenic area(63)
Friendly front desk staff(56)
(49)
Excellent afternoon tea(44)
Well designed(34)
Relaxing hot springs(16)
Negative reviews(32)
Anonymous User
Elegant Room (Double Bed)
Stayed in Jun 2024
Couples
15 review
4.2/5
Very Good
Posted on Jul 22, 2024
Nice hotel for a couple of days.
The hotel is very quiet, rooms are clean and spacious.
6/7
Response from Property: Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us and found our hotel to be the perfect spot for a couple's getaway. Your satisfaction is our top priority, and we strive to offer a serene, clean, and spacious environment for all our guests. It's heartening to know that we've achieved that for you. We look forward to welcoming you back again soon and creating even more memorable moments together!
Guest User
Elegant Room (Double Bed)
Stayed in Apr 2024
Solo travellers
14 review
4.7/5
Amazing
Posted on May 12, 2024
The location is perfect for short and long hikes. The territory is green and well maintained. In rainy season I would recommend a room with a balcony, because it is very humid in the mountains and good ventilation is required. I really like an electric fireplace in the room.
Response from Property: Dear Guest,Thank you for your wonderful review! We're thrilled to hear that you enjoyed our location for hiking and appreciate the well-maintained green surroundings. We agree that balcony rooms are ideal for ventilation during rainy seasons, and we'll take your advice into account. The electric fireplace in the room is a hit, and we're glad you like it. We strive to provide a cozy stay, and look forward to welcoming you back soon!
Heiko
Suite - 2-Bedroom, With View
Stayed in Aug 2024
Family
13 review
4.7/5
Amazing
Posted on Oct 1, 2024
Thx for good service and also for the flower 🌹
Response from Property: Dear foreign guest, thank you very much for your high praise of our service! Your satisfaction is our greatest motivation. The flowers you presented are like a ray of sunshine, warming the hearts of each of our staff. We will continue to work hard to maintain this high-standard service quality and look forward to your next visit! Thank you again for your recognition and support.
Luciana Angela Lima
Elegant Room (Double Bed)
Stayed in Aug 2023
Couples
3 review
5.0/5
Outstanding
Posted on Sep 14, 2023
Everything perfect! We stayed 2 nights and I would stay longer if I could. Clean enough and very helpful staff.
Also easy to order food and drink online.
Response from Property: Thank you very much for your recognition and love of the hotel, looking forward to your visit again
Liven
Guestroom - Mountain-View (Soaking Tub)
Stayed in Aug 2024
Couples
4 review
5.0/5
Outstanding
Posted on Nov 24, 2024
Amazing place to stay
Response from Property: Dear guest, We are overjoyed to receive your "Amazing place to stay" review and 5-star rating! Your kind words are like a warm sunbeam, brightening our day and making all our efforts feel truly worthwhile. We're committed to providing top-notch service and a wonderful experience. We can't wait to welcome you back for another memorable stay.
Guest User
Guestroom - Mountain-View (Soaking Tub)
Stayed in Jan 2023
Couples
9 review
5.0/5
Outstanding
Posted on Apr 4, 2023
Great little hide away hotel for a couple's weekend. Loved the hottub! Loved the view from the balcony. Loved the hiking trails all around the hotel. Great romantic spot for a couple.
Response from Property: Thank you for your comments and I look forward to seeing you again.
Guest User
Elegant Room (Double Bed)
Stayed in Feb 2025
Family
12 review
5.0/5
Outstanding
Posted on Mar 23, 2025
The hotel is built on the mountain, a more exquisite garden hotel. Although it is a bit tiring to walk up the steps after hiking, the children like it very much. There is a stone mountain wall at the door of the room, which is quite interesting. There are no mosquitoes in this season. The room is very large, and the bathtub is also very large. It is very comfortable to take a shower and wash away the fatigue of the day. The room has a projection TV, sofa area, and bay window. The design is simple and clean. The bed is relatively soft. It is very comfortable to stay here. It is very pleasant to bask in the sun, chat and enjoy the scenery on the balcony.
The breakfast category is not particularly rich, but it has everything it should have, and the dining environment is also very comfortable. Overall, it is a very suitable place for leisure and vacation. It is also suitable for bringing children. Gifts were given when checking out, which is very thoughtful. The service response is very timely. The hotel is in the scenic area. You can take a taxi and report the license plate number, and the car can drive to the hotel. It is very convenient. Of course, Jiuxi is really congested on weekends.
Overall, I am very satisfied and exceeded my expectations.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好,不同的地方,不同的風景,不同的事,讓我們感悟了不同的人生...美豪酒店一直在旅行,一直在旅行中尋找一場美麗的遇見,能夠陪我們經歷一段特有的記憶……美豪酒店的小夥伴非常榮幸遇到您,也很開心的陪您在杭州個城市有這麼一份温暖的記憶,親愛的賓客,記得常回家看看哦~祝您生活幸福。
Guest User
Guestroom - Mountain-View (2 Beds)
Stayed in Feb 2025
Family
1 review
4.2/5
Very Good
Posted on Mar 16, 2025
The hotel is generally ok, the service attitude is good, the air conditioner did not work when we checked in, we found the service staff in time and they immediately helped us change the room. The breakfast and the afternoon tea were not good, there was nothing to eat.
Original TextTranslated by Google
Response from Property: 非常感謝您選擇我們酒店並分享寶貴評價!能得到您對服務態度的認可,我們由衷感激,及時解決問題是我們的職責所在。關於空調問題給您帶來不便,深表歉意。針對早餐和下午茶的不足,我們已記錄並會優化餐食種類與品質。後續會豐富菜品,引入特色美食,提升食材新鮮度。期待再次為您服務,定讓您全方位滿意!
Guest User
Guestroom - Mountain-View (2 Beds)
Stayed in Dec 2024
Family
6 review
4.7/5
Amazing
Posted on Jan 13, 2025
It has been 5 years since I last came to the hotel. This time I came to Hangzhou, I still chose Mengxi.
Because it was a family trip, we chose a twin bed, but because of the cold weather, the room temperature could not rise. The hotel front desk was very warm to help us coordinate the room. I would like to express my gratitude.
In addition, the front desk lady assisted us in registering the license plate before check-in, and the housekeeper gave us 18 seeds from Lingyin Temple before leaving. During the period, the hotel's cats and dogs were particularly likable, making us feel at home.
We should choose Mengxi again next time
Original TextTranslated by Google
Response from Property: Dear guests: Your satisfaction makes us extremely happy; your recommendation makes us feel honored. Meihao, which is excellent in all aspects, can win your kindness. We know that only with unremitting efforts can we do better.
Guest User
Guestroom - Mountain-View (Soaking Tub)
Stayed in Nov 2024
Travel with friends
5 review
2.3/5
Posted on Jan 2, 2025
No one greeted me. I found the front desk by myself after I arrived at the hotel. The receptionist came slowly. The screen projection was useless. I could not project the screen. I could only watch the existing TV. Since I could not project the screen, it should have been clearly stated at the beginning. I only found out that I could only watch TV after I checked in. There was dirt on the pillow. The light blocking performance of the curtains was average. I was woken up by the light in the morning. The dog outside was barking early in the morning. It was very noisy.
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry for the unpleasant experience you have experienced. We have rectified the problems and improved the quality of reception services. Regarding the screen projection issue, we will check the equipment in a timely manner and improve related issues. We have replaced dirty pillows and enhanced our cleaning process. We will further optimize the shading properties to avoid disturbing guests' rest. Once again, we sincerely apologize for the inconvenience and look forward to having the opportunity to make up for this mistake and provide you with a better stay experience.
Tinysensen
Elegant Room (Double Bed)
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Dec 11, 2024
Facilities: Very good in every aspect,
Service: Xiaotang at the front desk also helped to upgrade, recommended
Original TextTranslated by Google
6/11
Response from Property: 尊敬的客人,看到您的五星評價,滿心歡喜!很高興我們的服務能讓您滿意,為您升級房型是我們的一點小心意,希望給您帶來更多驚喜與舒適。您的推薦是我們前行的動力,期待再次為您打造超棒的入住體驗,願您生活常温暖,日子總温柔!
21shijidulinvxing
Guestroom - Mountain-View (2 Beds)
Stayed in Nov 2024
Family
18 review
5.0/5
Outstanding
Posted on Dec 20, 2024
A homestay in the mountains, in Jiuxi. You can walk in the scenic area when you go out. The room is 80 square meters. The original twin bed was upgraded to a suite at 1980/night due to air conditioning maintenance. The service is very good. I would recommend it!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your good comments! Your recognition makes us very happy. It is our unremitting pursuit to add comfort and surprise to your journey. The hotel is located in a scenic area, surrounded by beautiful scenery. Upgrading your room is our little thought. We look forward to your visit again and continue to witness our growth and progress!
Guest User
Elegant Room (Double Bed)
Stayed in Nov 2024
Couples
23 review
4.7/5
Amazing
Posted on Dec 21, 2024
It is right in the scenic area, which is very convenient for going out. It is also very convenient to come back and rest when you are tired of shopping. If you want to go into the city, there is a bus terminal at the door. The breakfast category is quite rich, and the quality of the afternoon tea can be improved a little bit.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your perfect review. We are extremely happy to see your recognition of Yazhi Mengxi Villa. We would like to share these beautiful photos despite our busy schedule. Mengxi Villa is blessed with a unique natural environment, a private and quiet space, and a gurgling sound. Surrounded by flowing water and trees, it is a good place for you to relax in your busy life. You can quietly indulge in the birds in the mountains and forests, and slowly enjoy the gifts of nature. You and your family and friends are welcome to come to Yazhi Mengxi Villa!
Guest User
Elegant Room (Double Bed)
Stayed in Nov 2024
Family
4 review
5.0/5
Outstanding
Posted on Dec 9, 2024
The hotel is located in Jiuxi Village in the West Lake Scenic Area. It has a good environment and beautiful scenery, with red maple and yellow sycamore trees. The room was upgraded when I checked in. The bathroom is separated into three parts, and the smart toilet is a thumbs up! You can see the beautiful scenery outside on the large terrace. Afternoon tea and breakfast are in the same restaurant. The view outside the window is also pleasing to the eye! The hotel provides travel photography. The photographer Xiaojie took birthday photos for my dog. Overall, it's not bad! Let me show you my cute little dog!
Original TextTranslated by Google
Response from Property: Dear guest, we are honored to see your praise of the hotel's facilities and environment, as well as the scenery and our services. It is our obligation and responsibility to bring you joy and happiness. Seeing the beautiful photos you shared during your busy schedule, Mengxi Villa's unique natural environment, private environment, and gurgling streams are a good place for you to relax your body and mind in your busy life, and quietly indulge in the birds in the mountains and forests. , slowly enjoy the gifts of nature, welcome you and your family to visit Yazhi Mengxi Villa again.
sherry682009
Guestroom - Mountain-View (Double Bed)
Stayed in Nov 2024
Couples
16 review
4.5/5
Great
Posted on Dec 8, 2024
Because it is located in the Jiuxi scenic area, it is not tiring to walk 1.5 kilometers to Jiuxi Yanshu. Highly rated restaurants can also be found around it, and it is only about 700 meters away from the hotel. The room type was upgraded when checking in, and the environment and service were satisfactory. I felt that the afternoon tea for two was too tasteless. The snacks and fruits were very ordinary. It would be better to put them in the room as welcome fruit snacks to avoid guests going to the restaurant at the highest point. The key is that there is no elevator and you have to rely on your legs, which is another test for tourists who have finished hiking. It is pet-friendly and worth recommending.
Original TextTranslated by Google
Response from Property: Dear guest, we are very happy to see your recognition of the hotel environment and the surrounding food. It is our honor to be able to add beauty to your trip. At the same time, we regret that the afternoon tea did not fully meet your expectations. We have taken your feedback to heart and we will work hard to optimize it and strive to surprise you next time. Thank you for mentioning our pet-friendly policy. We hope that every guest with a cute pet can feel the warmth of home. It is a former building. To protect the monuments, elevators are not allowed to be built. We look forward to seeing you again and continuing to provide you with a quality stay experience!