Sofitel Hangzhou Westlake
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hangzhou
Sofitel Hangzhou Westlake
No.13 of Scenic Hotels in West Lake
No. 333 Xihu Avenue, Shangcheng District, Hangzhou, Zhejiang 310002, China
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Last booked 2 hrs ago
Highlights
Delicious breakfast
Superb views
Free parking
Ideal location
Airport drop-off availableShow More
Amenities
Taxi booking service
Currency Exchange
Station Drop-Off Service
Languages Spoken at Front Desk
Priority airport drop-off
Priority airport pick-up
Station Pick-Up Service
Translation tools available
All Amenities
Property Description
The Sofitel Hangzhou Westlake Hotel (Hangzhou Suofeite Xihu Dajiudian)is located on the corner of Westlake Avenue and Nanshan Road, only a stone's throw away from the famous lake. The hotel is surrounded by restaurants, shops and bars.
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9.3/10
Very GoodNice location with waking distance to the famous Hangzhou West lake
All 3,218 Reviews
Surroundings
Metro: Ding'an Road
(740m)
Metro: Wushan Square
(810m)
Airport: Hangzhou Xiaoshan International Airport
(28.2km)
Airport: Deqing Moganshan Airport
(33.0km)
Train: Hangzhou Railway Station
(2.3km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
7
Family Suite
1 King bed and 1 Single bed
80m² | Floor: 2-6
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
8
Club Luxury Queen Room
1 King bed
40-45m² | Floor: 5-6
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
13
Green Frog Theme Suite
1 King bed and 1 Single bed
80m² | Floor: 3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
4
Superior Double Room
1 Queen bed
35m² | Floor: 2-4
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
4
Superior City View Twin Bed Room
2 Double bed
38m² | Floor: 2-3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
11
Prestige Suite
1 King bed
80m² | Floor: 2-6
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
7
Deluxe Double Room
1 King bed
38-40m² | Floor: 2-4
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
7
Family Triple Room
1 Queen bed and 1 Single bed
35m² | Floor: 2-4
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
9
Deluxe Room (2 Beds)
2 Double bed
38-40m² | Floor: 2-4
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
5
Interconnecting Family Room
1 Queen bed and 2 Double bed
80m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
7
Junior Suite
1 King bed
60m² | Floor: 2-4
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
4
Privilege Queen Room
1 Queen bed
35m² | Floor: 2-4
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
12
Club Luxury City View Queen Bed Room
1 King bed
40-45m² | Floor: 5-6
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
4
Superior City View Queen Bed Room
1 Queen bed
38m² | Floor: 2-4
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
6
Luxury City View Queen Bed Room
1 King bed
40m² | Floor: 2-4
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
4
Superior Room (2 Beds)
2 Double bed
35m² | Floor: 2-4
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
5
Family Twin Room (Zoo Theme)
2 Double bed
38m² | Floor: 3
Fixed window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
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Guest Reviews
9.3/10
Very Good
3218 reviews
Verified Reviews- Cleanliness9.4
- Amenities8.9
- Location9.3
- Service9.4
Average for similar properties in Hangzhou
Guest User
April 10, 2025
Excellent location for the attraction of the West Lake. You may walk to the Lake anytime. The Sky Garden on the roof top also presents astonishing views of the Lake. However, the garden itself has room to improve. Friendly staff and clean rooms. An Espresso machine was available in the room we stayed, but no microwave oven and refrigerator. Toilet flushing was on the weak side, but didn’t have any problems.
Ng Teong Soon
April 2, 2025
Here’s a well-written review for Hangzhou Sofitel West Lake Hotel:
⸻
I had a wonderful stay at Hangzhou Sofitel West Lake Hotel. The location is superb—just 500 meters from West Lake, making it incredibly convenient for frequent visits to this beautiful attraction.
The breakfast buffet was fantastic, offering a wide variety of choices, including Western dishes, classic Chinese cuisine, and popular local Hangzhou specialties. Every morning was a delightful culinary experience.
The housekeeping team did an excellent job keeping the rooms spotless, and I especially want to commend Li Cai Jing (李彩琴). She went above and beyond, taking the time to chat with us and understand how she could make our stay even better. Her warmth and dedication truly made a difference.
Overall, this hotel offers top-notch service, great amenities, and an unbeatable location. Highly recommended!
Guest User
April 10, 2025
We love the hotel, it is super near to westlake, the hotel come with free photography session at westlake, we enjoy it very much. Conceign - Robin is very helpful!!
YING SEE
November 22, 2024
This hotel location is great, once i enter the hotel the warmest welcome had greeted. Room nicely makeup and very variety of breakfast. Opposite is Westlake located with just cross the under tunnel. Surrounding of westlake having alot of restaurant. We took a ride with RMB 40 per person of 1 round service in small mini truck for a tour in westlake..from here we can save time of walking. Good trip in Hangzhou.
Ahmad Mostafa
February 3, 2025
A lovely hotel near the Hangzhou Westlake..
My room on the sixth floor was very good and met my expectations.
Breakfast was also a good experience and made all the more by Rajeev and Maria who provided excellent service. Room service is also very good and the staff do a great job.
There is a rooftop garden that is worth a visit and in the evening it offers nice views of the surrounding area and Westlake.
Happy to visit again.
Guest User
December 3, 2024
Unfortunately at my stay there was maintenance making alarm noise at late night
Say Simba
April 20, 2025
Excellent. I stay here often when in Hangzhou. The service is outstanding. Maria in the lounge is particularly on the job making sure everything is top notch. Could not ask for more.
BT007
January 6, 2025
Bit too pricey for old building but amazing location
Olivier2049
April 15, 2025
Sofitel hotel is conveniently located close to the West lake. The staff is professional and friendly, especially the concierge.
The rooms, although non-smoking, unfortunately smell of smoke. Cleanliness could also be improved and bathrooms should be updated.
Very good breakfast.
Services & Amenities
Popular Amenities for China Travel
Taxi booking service
Currency Exchange
Station Drop-Off Service
Additional charge
Languages Spoken at Front Desk
Priority airport drop-off
Additional charge
Priority airport pick-up
Additional charge
Station Pick-Up Service
Additional charge
Translation tools available
Executive Lounge
Restaurant
Indoor swimming pool
Free
Private parking
Free
Meeting Room
Café
Luggage Storage
Wi-Fi in Public Areas
Free
Fitness Room
Multi-Function Room
Business Center
Tour/Ticket Service
Secretarial Services
Bar
24-Hour Front Desk
Restaurant
Indoor swimming pool
Meeting Room
Fitness Room
Multi-Function Room
Bar
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Indoor swimming pool
Heated pool
Opening times
Business hours
Parking
Private (exclusively for guests) is available On-site parking. Limited parking spaces Reservation not possible
Private parking
Free
Transportation
Taxi booking service
Station Drop-Off Service
Additional charge
Priority airport drop-off
Additional charge
Priority airport pick-up
Additional charge
Station Pick-Up Service
Additional charge
Front Desk Services
Currency Exchange
Translation tools available
Porter/Bellhop
Concierge Service
Luggage Storage
Express Check-In and Check-Out
Front Desk Safe
Wake-Up Call
VIP Check-In Service
Tour/Ticket Service
Electronic Identification Registration
24-Hour Front Desk
Languages Spoken
English
Chinese (Mandarin)
Food & Drink
Café
Room Service
Lobby Bar
Bar
Health & Wellness
Fitness Room
Public Areas
Executive Floor
Executive Lounge
Non-Smoking Floor
Elevator
Public Audio System
Smoking Area
Cleaning Services
Dry Cleaning
Ironing Service
Laundry Service (On-Site)
Facilities for Children
Children's Toys
Children's Slippers
Kids' Toothbrush
Children's Bathrobe
Business Services
Meeting Room
Wedding Service
Audio Visual Equipment
Multi-Function Room
Postal Service
Business Center
Fax/Copying Service
Additional charge
Secretarial Services
Accessibility
Accessible Rooms Available
Safety & Security
Access Control System
Fire Extinguisher
CCTV In Public Areas
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Guests Accepted
Guests from all countries/regions are welcome at this property
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeWestern, Chinese
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:30 Open
| Height | Fee |
|---|---|
Children under 1.2m in height | Free |
Children between 1.2–1.4m in height | CNY 88.00 (approx. AU$ 18.91) per person |
Children over 1.4m in height | CNY 188.00 (approx. AU$ 40.39) per person |
Adult | Buffet:CNY 188.00 (approx. AU$ 40.39) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Property Description
- Opened: 2003
- Renovated: 2014
- Number of Rooms: 233
The Sofitel Hangzhou Westlake Hotel (Hangzhou Suofeite Xihu Dajiudian)is located on the corner of Westlake Avenue and Nanshan Road, only a stone's throw away from the famous lake. The hotel is surrounded by restaurants, shops and bars.
The hotel is designed to seamlessly incorporate a French romantic aesthetic with themes evoking picturesque West Lake to quite attractive effect. Guests will find the atmosphere in the Sofitel's 200 rooms to be elegant and especially conducive to comfort with extra-thick feather mattresses and state-of-the-art "rain showerheads" within their spacious bathrooms.
For fans of top-tier local and Cantonese food, the Yongjinge Chinese Restaurant serves an excellent set menu. Particularly noteworthy is the "Monk Jumps Over the Wall" soup, a chef-recommended specialty.
The all-day dining Western restaurant, Kwee-Zeen, is located on the 1st floor and offers an international buffet concept combining local culture with such French staples as wine, cheese, pastries and breads.
The outdoor terrace on 6th floor is perfect for parties, barbecues and receptions beneath the stars. The Sofitel Hangzhou Westlake also features an indoor swimming pool, the Bali SPA for total pampering, a modern fitness center, a beauty salon, a exquisite LE Bar and relaxing terraces overlooking the renowned beauty of West Lake.
For those mixing some business with their pleasure, this Hangzhou hotel also houses six function rooms equipped with the latest technologies complemented by a staff of professionals.
The hotel is designed to seamlessly incorporate a French romantic aesthetic with themes evoking picturesque West Lake to quite attractive effect. Guests will find the atmosphere in the Sofitel's 200 rooms to be elegant and especially conducive to comfort with extra-thick feather mattresses and state-of-the-art "rain showerheads" within their spacious bathrooms.
For fans of top-tier local and Cantonese food, the Yongjinge Chinese Restaurant serves an excellent set menu. Particularly noteworthy is the "Monk Jumps Over the Wall" soup, a chef-recommended specialty.
The all-day dining Western restaurant, Kwee-Zeen, is located on the 1st floor and offers an international buffet concept combining local culture with such French staples as wine, cheese, pastries and breads.
The outdoor terrace on 6th floor is perfect for parties, barbecues and receptions beneath the stars. The Sofitel Hangzhou Westlake also features an indoor swimming pool, the Bali SPA for total pampering, a modern fitness center, a beauty salon, a exquisite LE Bar and relaxing terraces overlooking the renowned beauty of West Lake.
For those mixing some business with their pleasure, this Hangzhou hotel also houses six function rooms equipped with the latest technologies complemented by a staff of professionals.