Sofitel Hangzhou Westlake
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1 room, 2 adults, 0 children
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Sofitel Hangzhou Westlake
No.15 of Scenic Hotels in West Lake
No. 333 Xihu Avenue, Shangcheng District, Hangzhou, Zhejiang 310002, China
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Last booked 3 mins ago on our site
Highlights
Delicious breakfast
Superb views
Free parking
Ideal location
Lots to doAmenities
Indoor swimming poolFree
Executive Lounge
Fitness Room
Private parkingFree
Priority airport pick-up
Bar
3 Restaurants
Café
All amenities
Property Description
The Sofitel Hangzhou Westlake Hotel (Hangzhou Suofeite Xihu Dajiudian)is located on the corner of Westlake Avenue and Nanshan Road, only a stone's throw away from the famous lake. The hotel is surrounded by restaurants, shops and bars.
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9.3/10
Walking distance to West Lake . Great air. Afternoon tea us Great.
All 3,599 reviews
Surroundings
Metro: Ding'an Road
(730m)
Metro: Wushan Square
(780m)
Airport: Hangzhou Xiaoshan International Airport
(28.2km)
Airport: Deqing Moganshan Airport
(32.9km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
7
Family Suite
1 King bed and 1 Single bed
80m² | Floor: 2-6
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
8
Club Luxury Queen Room
1 King bed
40-45m² | Floor: 5-6
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
13
Green Frog Theme Suite
1 King bed and 1 Single bed
80m² | Floor: 3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
4
Superior City View Twin Bed Room
2 Double bed
38m² | Floor: 2-3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
4
Superior Double Room
1 Queen bed
35m² | Floor: 2-4
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
7
Deluxe Double Room
1 King bed
38-40m² | Floor: 2-4
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
11
Prestige Suite
1 King bed
80m² | Floor: 2-6
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
7
Family Triple Room
1 Queen bed and 1 Single bed
35m² | Floor: 2-4
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
9
Deluxe Room (2 Beds)
2 Double bed
38-40m² | Floor: 2-4
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
5
Interconnecting Family Room
1 Queen bed and 2 Double bed
80m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
7
Junior Suite
1 King bed
60m² | Floor: 2-4
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
12
Club Luxury City View Queen Bed Room
1 King bed
40-45m² | Floor: 5-6
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
4
Privilege Queen Room
1 Queen bed
35m² | Floor: 2-4
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
4
Superior City View Queen Bed Room
1 Queen bed
38m² | Floor: 2-4
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
4
Superior Room (2 Beds)
2 Double bed
35m² | Floor: 2-4
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
5
Family Twin Room (Zoo Theme)
2 Double bed
38m² | Floor: 3
Fixed window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
6
Luxury City View Queen Bed Room
1 King bed
40m² | Floor: 2-4
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
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Guest Reviews
9.3/10
Very Good
3,599 reviews
Verified Reviews- Cleanliness9.4
- Amenities9.0
- Location9.4
- Service9.4
Average for similar properties in Hangzhou
Sien Yang
June 16, 2025
Amazing location beside the west lake and shopping district.
Staff is welcoming and helpful
Room is comfortable and clean
Will stay again
Zweben
June 6, 2025
It was wonderful to check into the hotel in late evening.. almost club happy hour closing and be greeted by prosecco and fabulous fresh fruit and nut bread in the balcony and see photo 1. Wonder service..vg prosecco and the bread tastes slightly if long ging, dragon's breath tea. The staff went out of their way to keep the room at 19, which because the air con does not blow on the couch or bed. is 20 or 21.. with an extra blower in each room. Truly a kindness.
But what sold, what makes it my hotel of choice is going to the elevator and seeing through double doors on the 6th floor a beautiful garden! Of course, overlooking Westlake!
Breakfast was almond so all Chinese but still the wonderful bread and yes, a poached egg is possible, and nice cheese selection. Oh yes, bacon..but no one slicing a ham.
Guest User
June 8, 2025
Hello everyone
I had a wonderful time here with my family. The location is fantastic . It's right next to the beautiful lake . They even have a huge roof top area where you can see a few temples from and on a night they're lit up.
There's a robot room service which is cool.
The breakfast has a lot of options even for vegetarians.
The rooms were super clean and spacious.
There was a concierge called jeef who was very polite. He didn't speak English but he helped very well.
The bar staff were friendly and easy to talk too.
I would stay here again
Kok soon
May 17, 2025
Lack of international front desk staff for an international brand hotel.
Decent stay nothing to wow.
The cafe attached to the hotel serves really bad coffee.
Guest User
July 17, 2025
Provided the old room and low floor although has in advance informed to put at least one room with friends on same floor. My friends had the upgraded room and higher room although we paid the same price. The room is of good size. However, concierge provided good service and hotel has free transport to surrounding destinations.
Swee Kee
July 7, 2025
Our second time visiting Hangzhou and chose the same hotel because of its location next to weatlake. An old establishment but still good. Room was large and buffet breakfast was good. Highly recommended
Sinclair Hsu
April 10, 2025
Excellent location for the attraction of the West Lake. You may walk to the Lake anytime. The Sky Garden on the roof top also presents astonishing views of the Lake. However, the garden itself has room to improve. Friendly staff and clean rooms. An Espresso machine was available in the room we stayed, but no microwave oven and refrigerator. Toilet flushing was on the weak side, but didn’t have any problems.
fss ong
May 21, 2025
It is very near to Westlake which is good but the hotel is quite old.
Ng Teong Soon
April 2, 2025
Here’s a well-written review for Hangzhou Sofitel West Lake Hotel:
⸻
I had a wonderful stay at Hangzhou Sofitel West Lake Hotel. The location is superb—just 500 meters from West Lake, making it incredibly convenient for frequent visits to this beautiful attraction.
The breakfast buffet was fantastic, offering a wide variety of choices, including Western dishes, classic Chinese cuisine, and popular local Hangzhou specialties. Every morning was a delightful culinary experience.
The housekeeping team did an excellent job keeping the rooms spotless, and I especially want to commend Li Cai Jing (李彩琴). She went above and beyond, taking the time to chat with us and understand how she could make our stay even better. Her warmth and dedication truly made a difference.
Overall, this hotel offers top-notch service, great amenities, and an unbeatable location. Highly recommended!
Services & Amenities
Most Popular Amenities
Indoor swimming pool
Free
Executive Lounge
Fitness Room
Private parking
Free
Priority airport pick-up
Additional charge
Bar
3 Restaurants
Café
Taxi booking service
Priority airport drop-off
Additional charge
Station Pick-Up Service
Additional charge
Meeting Room
Additional charge
Multi-Function Room
Business Center
Secretarial Services
Tour/Ticket Service
Currency Exchange
24-Hour Front Desk
Wi-Fi in Public Areas
Free
Luggage Storage
Indoor swimming pool
Fitness Room
Bar
3 Restaurants
Meeting Room
Multi-Function Room
3 Restaurants
杭州索菲特西湖大酒店·大堂吧
No additional info available
杭州索菲特西湖大酒店·香榭丽全日候餐厅
Business hours: [Wed - Sun] 17:30-21:00
涌金阁
Cuisine: Chinese
Business hours: [Mon - Sun] 11:00-14:00, 17:00-21:00
More Amenities
Internet
Wi-Fi in Public Areas
Free
Indoor swimming pool
Heated pool
Opening times
Business hours
Parking
Private (exclusively for guests) is available On-site parking. Limited parking spaces Reservation not possible
Private parking
Free
Transportation
Station Drop-Off Service
Additional charge
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Station Pick-Up Service
Additional charge
Taxi booking service
Business Services
Postal Service
Multi-Function Room
Secretarial Services
Fax/Copying Service
Additional charge
Audio Visual Equipment
Wedding Service
Meeting Room
Additional charge
Business Center
Front Desk Services
24-Hour Front Desk
Concierge Service
VIP Check-In Service
Electronic Identification Registration
Translation tools available
Express Check-In and Check-Out
Front Desk Safe
Porter/Bellhop
Luggage Storage
Wake-Up Call
Currency Exchange
Tour/Ticket Service
Languages Spoken
English
Chinese (Mandarin)
Food & Drink
Café
Bar
Lobby Bar
Room Service
Public Areas
Public Audio System
Executive Floor
Non-Smoking Floor
Executive Lounge
Smoking Area
Elevator
Health & Wellness
Fitness Room
Cleaning Services
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Laundry Service (On-Site)
Additional charge
Clothes Steamer
Facilities for Children
Children's Bathrobe
Children's Slippers
Children's Toys
Kids' Toothbrush
Accessibility
Wheelchairs Available On-Site
Accessible Rooms Available
Safety & Security
CCTV In Public Areas
Access Control System
Fire Extinguisher
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Guests Accepted
Guests from all countries/regions are welcome at this property
Child policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeWestern, Chinese
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:30 Open
| Height | Fee |
|---|---|
Children under 1.2m in height | Free |
Children between 1.2–1.4m in height | CNY 88.00 (approx. SAR 46.25) per person |
Children over 1.4m in height | CNY 188.00 (approx. SAR 98.80) per person |
Adult | Buffet:CNY 188.00 (approx. SAR 98.80) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Opened: 2003
- Renovated: 2014
- Number of Rooms: 233
Phone:+86-571-87075858
The Sofitel Hangzhou Westlake Hotel (Hangzhou Suofeite Xihu Dajiudian)is located on the corner of Westlake Avenue and Nanshan Road, only a stone's throw away from the famous lake. The hotel is surrounded by restaurants, shops and bars.
The hotel is designed to seamlessly incorporate a French romantic aesthetic with themes evoking picturesque West Lake to quite attractive effect. Guests will find the atmosphere in the Sofitel's 200 rooms to be elegant and especially conducive to comfort with extra-thick feather mattresses and state-of-the-art "rain showerheads" within their spacious bathrooms.
For fans of top-tier local and Cantonese food, the Yongjinge Chinese Restaurant serves an excellent set menu. Particularly noteworthy is the "Monk Jumps Over the Wall" soup, a chef-recommended specialty.
The all-day dining Western restaurant, Kwee-Zeen, is located on the 1st floor and offers an international buffet concept combining local culture with such French staples as wine, cheese, pastries and breads.
The outdoor terrace on 6th floor is perfect for parties, barbecues and receptions beneath the stars. The Sofitel Hangzhou Westlake also features an indoor swimming pool, the Bali SPA for total pampering, a modern fitness center, a beauty salon, a exquisite LE Bar and relaxing terraces overlooking the renowned beauty of West Lake.
For those mixing some business with their pleasure, this Hangzhou hotel also houses six function rooms equipped with the latest technologies complemented by a staff of professionals.
The hotel is designed to seamlessly incorporate a French romantic aesthetic with themes evoking picturesque West Lake to quite attractive effect. Guests will find the atmosphere in the Sofitel's 200 rooms to be elegant and especially conducive to comfort with extra-thick feather mattresses and state-of-the-art "rain showerheads" within their spacious bathrooms.
For fans of top-tier local and Cantonese food, the Yongjinge Chinese Restaurant serves an excellent set menu. Particularly noteworthy is the "Monk Jumps Over the Wall" soup, a chef-recommended specialty.
The all-day dining Western restaurant, Kwee-Zeen, is located on the 1st floor and offers an international buffet concept combining local culture with such French staples as wine, cheese, pastries and breads.
The outdoor terrace on 6th floor is perfect for parties, barbecues and receptions beneath the stars. The Sofitel Hangzhou Westlake also features an indoor swimming pool, the Bali SPA for total pampering, a modern fitness center, a beauty salon, a exquisite LE Bar and relaxing terraces overlooking the renowned beauty of West Lake.
For those mixing some business with their pleasure, this Hangzhou hotel also houses six function rooms equipped with the latest technologies complemented by a staff of professionals.
Frequently Asked Questions
What is the cancellation policy at Sofitel Hangzhou Westlake?
Typically, cancellations of Sofitel Hangzhou Westlake can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions. Check out the cancellation policy for more info.What is the cancellation policy at Sofitel Hangzhou Westlake?
How much does it cost to stay at Sofitel Hangzhou Westlake?
Prices at Sofitel Hangzhou Westlake vary depending on dates, hotel policy, and room type. Please enter your dates to see current rates.How much does it cost to stay at Sofitel Hangzhou Westlake?
Are there airport shuttle services at Sofitel Hangzhou Westlake?
Yes, Sofitel Hangzhou Westlake provides airport shuttle services. Please contact Sofitel Hangzhou Westlake in advance to arrange this service.Are there airport shuttle services at Sofitel Hangzhou Westlake?
What landmarks are close to Sofitel Hangzhou Westlake?
Sofitel Hangzhou Westlake is located in Hangzhou, close to landmarks such as China Academy of Art, which is 300m from your search (straight-line distance).What landmarks are close to Sofitel Hangzhou Westlake?
Does Sofitel Hangzhou Westlake have a pool?
Yes, Sofitel Hangzhou Westlake has a swimming pool for guests to enjoy.Does Sofitel Hangzhou Westlake have a pool?
Does Sofitel Hangzhou Westlake provide breakfast?
Yes, guests staying at Sofitel Hangzhou Westlake can enjoy breakfast during their stay.
Breakfast option(s): Western, Chinese. Does Sofitel Hangzhou Westlake provide breakfast?
Is there a restaurant at Sofitel Hangzhou Westlake?
Yes, Sofitel Hangzhou Westlake has an on-site restaurant offering Chinese cuisine.Is there a restaurant at Sofitel Hangzhou Westlake?
What time are check-in & check-out at Sofitel Hangzhou Westlake?
Sofitel Hangzhou Westlake check-in begins at 14:00. Check-out time is 12:00.What time are check-in & check-out at Sofitel Hangzhou Westlake?
Are pets allowed at Sofitel Hangzhou Westlake?
No, pets are not permitted at Sofitel Hangzhou Westlake.Are pets allowed at Sofitel Hangzhou Westlake?
About This Property
| Nearest Airport | Hangzhou Xiaoshan International Airport |
|---|---|
| Distance to Airport | 28.66KM |
| Nearest Train Station | Hangzhou Railway Station |
| Distance to Train Station | 2.37KM |
| Nearest Metro Station | Ding'an Road |
| Distance to Metro Station | 0.73KM |
| Average Price From | SAR778 |
| Hotel Star Rating | 5 |