Wyndham Grand Plaza Royale Hangzhou
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hangzhou
Wyndham Grand Plaza Royale Hangzhou
No.20 of Scenic Hotels in West Lake
No.555 Fengqi Road, Gongshu District, Hangzhou, Zhejiang 310006, China
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We Price Match
Last booked 1 hr ago
China travel essentials
Currency exchange
Superb views
Varied breakfast
Easy to reach
Most card payments acceptedShow More
Amenities
Currency Exchange
Taxi booking service
Station Pick-Up Service
Languages Spoken at Front Desk
Children's Pool
Tour/Ticket Service
Wi-Fi in Public AreasFree
Luggage Storage
All Amenities
Property Description
The Wyndham Grand Plaza Royale Hangzhou（Hangzhou Wendemu Zhizun Haoting Dajiudian）is belonging to the Wyndham Hotel Group, the largest hotel group in the world. Hotel is located at the North East corner of the famous West Lake, facing the provincial government offices and administration, within walking distance of Wulin Street, and close to Hangzhou Tower and Intime department store. The hotel also offers easy access to Lingyin Temple, Lingering snow on the Broken Bridge, HeFang Street, and Leifeng Pagoda.Hotel lobby is elegant and connecting with shopping center. Hotel is well-appointed with various guestrooms such as Lakeview rooms, cityview room, suites, outfitted with balconies, independent bathroom with separate bathtub and shower, 37-inch LCD TVs and high-speed wireless internet access.The Café Royale, a chic, casual eatery, Essence features market fresh daily menus and extensive Asian and Western delights from a stylish buffet. Sawasdee Thai Restaurant has the spacious yet cozy dining room and our Thai chef and manager will personally show you the “Thai Way” how to enjoy and appreciate the food from her home land. Green Coffee is located on the ground floor of the hotel, in a quiet corner full of natural beauty. Green Coffee is constructed by more than 200 kinds of real tropical rainforest foliage. Amidst the sound of wind, water and trees, guests will be able to enjoy the poetry and romance of the green landscape. In the midst of real plants, guests will be able to pursue a beautiful life in harmony with nature. Hotel has seven well-equipped conference rooms available for booking, seating from 20 to 500 guests. It is including a large Royale Ballroom with a unique window view of the West Lake hill, the only ballroom in Hangzhou providing this feature! The Health Club features a business centre, a fitness centre and an indoor swimming pool.notes：every guest who stayed at hotel should register their personal ID upon arrvial.
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9.2/10
Very GoodIs nice for a short stay and near popular night market 武林夜市。Sure visit this place again.
All 5,410 Reviews
Surroundings
Metro: Fengqi Road
(370m)
Metro: Wulinmen
(900m)
Airport: Hangzhou Xiaoshan International Airport
(29.5km)
Airport: Deqing Moganshan Airport
(30.6km)
Train: Hangzhou Railway Station
(4.7km)
Train: Hangzhou East Railway Station
(9.2km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
Deluxe 2-bed Room
2 Single bed
34-50m² | Floor: 3-5
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
4
Themed Room (Queen bed)
1 King bed and 1 Single bed
69m² | Floor: 8
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
7
Paul Frank Themed Twin Room
2 Single bed
48m² | Floor: 5
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
6
Mountain-view Twin Room
2 Single bed
49m² | Floor: 5-7
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
9
Family-friendly Family Room
1 King bed and 1 Single bed
67m² | Floor: 8-9
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
7
Business Suite
1 King bed
57m² | Floor: 5-7
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
5
Premier Family Room
1 Bunk bed and 1 King bed
65m² | Floor: 8
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
5
Premier Queen Room
1 King bed
38-55m² | Floor: 6-7
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
5
Mountain-view Suite
1 King bed
61m² | Floor: 6
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
4
Lake-view Double Room
1 King bed
37-45m² | Floor: 7
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
6
Executive Double Room
1 King bed
38-53m² | Floor: 8-9
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
8
Executive Lake-view Double Room
1 King bed
32-40m² | Floor: 8-9
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
5
Deluxe Double Room
1 King bed
34-50m² | Floor: 3-5
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
7
Premier Twin Room
2 Single bed
40-55m² | Floor: 6-7
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
5
Executive Featured Room (Double Bed)
1 King bed
65-69m² | Floor: 8-9
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
7
Mountain-view Double Room
1 King bed
34-50m² | Floor: 6
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
6
Executive Business Suite
1 King bed
58m² | Floor: 8-9
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
9
Presidential Suite
2 King bed
300m² | Floor: 8
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
Hide Room Types
Guest Reviews
9.2/10
Very Good
5410 reviews
Verified Reviews- Cleanliness9.3
- Amenities8.9
- Location9.2
- Service9.2
Average for similar properties in Hangzhou
NickRZ
January 26, 2025
Hotel room not too bad, had a problem with the TV but phoned and it got fixed quickly. Bed is comfortable. Shower is warm and powerful. Not much noise outside from other hotel guests. View outside is a city view so looked out onto Hangzhou Tower. Top floor has view of West Lake which is nice.
A little disappointed to find Thai restaurant (Sawasdee) in the hotel serving Chinese food when we were really looking for a range of Thai food, so went to the buffet instead which was nice and had a good range of food, drink and desserts for dinner.
Flight out was at 630am, so happy that the hotel arranged a very early wake up call, quick check out and a taxi arranged for 4am.
Quite satisfied with the service.
Guest User
May 28, 2025
silver thank you!
Suz13116
December 31, 2024
I’m gonna go ahead and say this is my favorite hotel in HZ and I lived there for 4 years! Super friendly and helpful staff, amazing room, gym and pool! Please give my regards to the super helpful blonde Turkish lady who works at the front desk. She helped me set up WiFi on my phone and helped me store my road bike in concierge! Thank you!!!
N321dot
December 8, 2024
Greeted very well with the business reception manager, 张娟 for arranging our tour and 张向军, the cafe manager for the pleasant service while having breakfast. Wulin market is just a stone away from hotel. Wuxi lake is also nearby. Very convenient.
toriness
December 3, 2024
Lovely hotel in a great location by West Lake, and near great restaurants and shopping centre, also night markets. Room was huge and well appointed. I would stay here again.
Guest User
September 9, 2024
Is nice for a short stay and near popular night market 武林夜市。Sure visit this place again.
Will
February 17, 2025
I’ve stayed at other hotels in the same chain, but this one felt a bit outdated. As a solo traveler, I was moved to a queen-bed room, but I noticed some issues. The carpet edges were fraying, and the electrical outlets seemed like they belonged to another time. The shower cubicle was positioned right next to a glass wall, which caused a cold draft to come in.
Overall, I won’t be returning to this hotel and wouldn’t recommend it to others. However, I’d still consider staying at their other properties or the franchise in Guangzhou.
James Monster
August 21, 2024
Check in to the hotel was smooth but once I arrived in the room I saw a big spider 🕷️ in the bath tub which made me feel very uncomfortable,Hygiene is the most important part for the hotels, I believe pest control has to be done regularly . Secondly I was called and told to come down in the late night to give back the glasses which I borrowed from the lobby lounge, which was horrible, Chef Derek and Effie from FO, was very proactive, they are doing a great job 👏
Nicola
January 26, 2025
Great overnight stay. Check-in was quick and the staff were extremely polite and helpful. English was spoken and I was impressed by their whole approach. The room was beautiful with a small balcony - it was quite big too. Breakfast was good with a wide variety of choices. Again, the staff were friendly and helpful. My only complaint is that Trip took the room payment but I then had to pay again at the hotel- apparently Trip just hold the payment until you check out. I was refunded the money but I was unaware this would happen. I’ll def stay in this hotel again.
Services & Amenities
Popular Amenities for China Travel
Currency Exchange
Taxi booking service
Station Pick-Up Service
Languages Spoken at Front Desk
Children's Pool
Tour/Ticket Service
Wi-Fi in Public Areas
Free
Luggage Storage
Public parking
Free
Indoor swimming pool
Free
Children's Playground
Guest Laundry
4 Restaurants
Robot Service
Business Center
Secretarial Services
Fitness Room
Meeting Room
Multi-Function Room
Tea Room
KTV
Additional charge
Car Rental
Café
Priority airport pick-up
Priority airport drop-off
Additional charge
24-Hour Front Desk
Indoor swimming pool
Children's Playground
4 Restaurants
Fitness Room
Meeting Room
Multi-Function Room
4 Restaurants
温德姆至尊豪廷大酒店·西餐厅
Business hours: [Mon - Sun] 06:00-10:00, 11:30-14:30, 17:30-21:00
温德姆至尊豪廷大酒店·印湖轩中餐厅
Cuisine: Cantonese, Chinese
Business hours: [Mon - Sun] 11:30-14:30, 17:30-22:30
杭州温德姆至尊豪廷大酒店· 融合餐厅“食肆”餐厅
Business hours: [Mon - Sun] 11:30-14:30, 17:30-21:00
温德姆至尊豪廷大酒店·大堂吧
Business hours: [Mon - Sun] 09:00-23:00
More Amenities
Internet
Wi-Fi in Public Areas
Free
Indoor swimming pool
Heated pool
Adults only
Opening times
Business hours
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Transportation
Taxi booking service
Station Pick-Up Service
Car Rental
Priority airport pick-up
Priority airport drop-off
Additional charge
Business Services
Audio Visual Equipment
Postal Service
Fax/Copying Service
Additional charge
Business Center
Secretarial Services
Meeting Room
Multi-Function Room
Coworking Spaces
Wedding Service
Front Desk Services
Currency Exchange
Tour/Ticket Service
Front Desk Safe
Porter/Bellhop
Concierge Service
Luggage Storage
Lockers Available
VIP Check-In Service
Electronic Identification Registration
Wake-Up Call
Express Check-In and Check-Out
24-Hour Front Desk
Languages Spoken
English
Chinese (Mandarin)
Food & Drink
Room Service
Kiosk/ Convenience Store
Snack Bar
Halal meals provided
Off-site
Lobby Bar
Café
Public Areas
ATM
Public Audio System
Gift Shop
Vending Machine
No Smoking in Public Areas
Executive Floor
Elevator
Non-Smoking Floor
Shopping Mall
Garden
Robot Service
Outdoor Furniture
Humidifier
Smoking Area
Central Ventilation System
Health & Wellness
Fitness Room
Activities
Tea Room
KTV
Additional charge
Cleaning Services
Clothes Steamer
Laundry Service (Off-Site)
Guest Laundry
Laundry Service (On-Site)
Clothes Dryer
Dry Cleaning
Ironing Service
Additional charge
Facilities for Children
Children's Pool
Children's Slippers
Children's Desktop Game/ Jigsaw Puzzle
Children's Playground
Children's Toys
Kids' Toothbrush
Children's Bathrobe
Books or Audio/Video Products for Children
Stroller
Children's Meals Available
Accessibility
Accessible Rooms Available
Stair-Free Property Entrance
Pool Ramp Available
Handrails in Stairways
Handrails in Hallways
Wheelchairs Available On-Site
Safety & Security
CCTV In Public Areas
Fire Alarm
Security Alarm
Smoke Detector
Security Personnel
Fire Extinguisher
Access Control System
First-Aid Kit
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
The host or staff will greet you upon arrival
If you plan to arrive after 18:00 on your check-in day, please contact the property by phone at least 1 day in advance
Guests Accepted
Guests from all countries/regions are welcome at this property
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, extra beds can be added. Cot policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 17 years old and under | CNY 308.00 (approx. AU$ 66.34) per person per night |
Breakfast
TypeWestern, Chinese
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:30 Open
| Height | Fee |
|---|---|
Children under 1.2m in height | Free |
Children between 1.2–1.4m in height | CNY 64.00 (approx. AU$ 13.79) per person |
Children over 1.4m in height | CNY 128.00 (approx. AU$ 27.57) per person |
Adult | Buffet:CNY 128.00 (approx. AU$ 27.57) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the number of rooms you book. The charge is CNY 1,000.00 (approx. AU$ 215.37) per room.
Deposit Payment MethodsThis property accepts cash, credit cards, debit cards and third party payment services
Deposit RefundThe deposit will be returned to the original account of payment .
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2009
- Renovated: 2016
- Number of Rooms: 293
The Wyndham Grand Plaza Royale Hangzhou（Hangzhou Wendemu Zhizun Haoting Dajiudian）is belonging to the Wyndham Hotel Group, the largest hotel group in the world. Hotel is located at the North East corner of the famous West Lake, facing the provincial government offices and administration, within walking distance of Wulin Street, and close to Hangzhou Tower and Intime department store. The hotel also offers easy access to Lingyin Temple, Lingering snow on the Broken Bridge, HeFang Street, and Leifeng Pagoda.Hotel lobby is elegant and connecting with shopping center. Hotel is well-appointed with various guestrooms such as Lakeview rooms, cityview room, suites, outfitted with balconies, independent bathroom with separate bathtub and shower, 37-inch LCD TVs and high-speed wireless internet access.The Café Royale, a chic, casual eatery, Essence features market fresh daily menus and extensive Asian and Western delights from a stylish buffet. Sawasdee Thai Restaurant has the spacious yet cozy dining room and our Thai chef and manager will personally show you the “Thai Way” how to enjoy and appreciate the food from her home land. Green Coffee is located on the ground floor of the hotel, in a quiet corner full of natural beauty. Green Coffee is constructed by more than 200 kinds of real tropical rainforest foliage. Amidst the sound of wind, water and trees, guests will be able to enjoy the poetry and romance of the green landscape. In the midst of real plants, guests will be able to pursue a beautiful life in harmony with nature. Hotel has seven well-equipped conference rooms available for booking, seating from 20 to 500 guests. It is including a large Royale Ballroom with a unique window view of the West Lake hill, the only ballroom in Hangzhou providing this feature! The Health Club features a business centre, a fitness centre and an indoor swimming pool.notes：every guest who stayed at hotel should register their personal ID upon arrvial.