Merchant Marco Hotel
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1 room, 2 adults, 0 children
All properties in Hangzhou
Merchant Marco Hotel
No.1 of 4-Star Select Hotels in Hangzhou
No.38 Pinghai Road, Shangcheng District, Hangzhou, Zhejiang 310006, China
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Last booked 9 mins ago on our site
Highlights
Superb views
Ideal location
Varied breakfast
Sparkling clean
Lots to doShow more
Amenities
Hiking
Fitness Room
Public parking
Car Charging Facilities
24-Hour Front Desk
Luggage StorageFree
Bar
Tea Room
All amenities
Property Description
The Merchant Marco Hotel is an ideal spot for travelers wanting to discover the city. The Merchant Marco Hotel is an ideal choice for travelers who want to take in the sights and sounds of Hangzhou.
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9.6/10
Amazing hotel and good location, near west lake and metro line
All 22,532 reviews
Surroundings
Metro: Longxiangqiao
(330m)
Metro: Ding'an Road
(1.1km)
Airport: Hangzhou Xiaoshan International Airport
(28.2km)
Airport: Deqing Moganshan Airport
(32.1km)
Train: Hangzhou Railway Station
(2.9km)
Train: Hangzhou East Railway Station
(9.1km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
4
Business Deluxe Queen Room
1 King bed
25m² | Floor: 8-9
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
4
Deluxe Room (2 Beds)
2 Single bed
20-25m² | Floor: 3-7
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
3
Parent-child Suite
Bedroom 1:1 Bunk bed ● Bedroom 2:2 Single bed
25-30m² | Floor: 4
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
3
European suite of bunk bed
Bedroom 1:2 Single bed ● Bedroom 2:1 Bunk bed
45m² | Floor: 7,15
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
1
Special Queen Room
1 King bed
20-25m² | Floor: 3-5
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
4
Selected Room (2 Beds)
2 Single bed
20-25m² | Floor: 3-5
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
4
Premium Executive Lake-view Queen Room
1 King bed
25m² | Floor: 13-17
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
4
Premium Deluxe King Room
1 King bed
25-30m² | Floor: 5-6,8-13
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
1
Discount Twin Room
2 Single bed
20-25m² | Floor: 3-5
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
4
Premium Deluxe Twin Room
2 Single bed
25-30m² | Floor: 3,7,13-17
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
3
Executive Suite
1 King bed
50m² | Floor: 14-15
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
4
Guestroom1
1 King bed
25-30m² | Floor: 17
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Toothbrush
Check Availability
4
Boutique Executive Room - Lake-View (2 Beds)
2 Single bed
25m² | Floor: 13-17
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
4
City View Twin Room
2 Single bed
25m² | Floor: 10-12
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
4
Business Deluxe Twin Room
2 Single bed
25m² | Floor: 4,8-10
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
4
City View Queen Room
1 King bed
25m² | Floor: 10-12
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
7
Merchant Marco Suite
2 King bed
160m² | Floor: 17
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Toothbrush
Check Availability
5
European-Style Family Friendly Themed Family Suite
2 Single bed and 1 Tatami
45m² | Floor: 5-11,15-16
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
3
Selected Double Room
1 King bed
20-25m² | Floor: 3-5
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
3
Family Suite
Bedroom 1:1 King bed ● Bedroom 2:1 Single bed
45m² | Floor: 4-13
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
8
Guestroom
1 King bed
20-25m² | Floor: 3-4
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Toothbrush
Check Availability
4
Deluxe Double Room
1 King bed
20-25m² | Floor: 3-7
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
5
City Room - Double Occupancy
1 King bed
20-25m² | Floor: 7
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Toothbrush
Check Availability
Hide Room Types
Guest Reviews
9.6/10
Excellent
22,532 reviews
Verified Reviews- Cleanliness9.6
- Amenities9.4
- Location9.6
- Service9.6
Average for similar properties in Hangzhou
Guest User
June 29, 2025
The hotel is ok, the location is bear to the lake and shopping area, but it’s not properly maintained and not what I would recognize as a 4 star hotel. the worst thing is that the windows are all very scratched and milky, therefore ruining the views.
Guest User
June 19, 2025
Excellent location, you are 5 minutes away from malls and all the nice restaurants. Our room had nice lake view. Our room is equipped with lots of amenities and is spacious. The furnitures of the room are a bit wearied down but overall okay. Overall we had a very enjoyable stay.
Guest User
July 7, 2025
We have booked two rooms. We have arrived early and the rooms are not ready. The counter allowed us to use one room first. The rooms are big and clean, we upgraded to the top floor and can walk to the balcony for a good view of the city. Will visit again.
Chau Hsien Matthew
June 3, 2025
Centrally located, 5min walk to the metro. Near to the west lake and shopping areas. many small eateries nearby. Hotel staff friendly and helpful, upgraded our 3 rooms, had a great view of the lake from my room. Rooms are well maintained and look to be recently refurbished. Room had both separate shower and bath. Highly recommend this hotel.
Vinicius
July 27, 2025
Amazing hotel and good location, near west lake and metro line
Curt 常鹰
July 8, 2025
Stayed here many times at this point, & pleased to say I like it just as much now as I did every other time. My absolute go-to hotel for Hangzhou. Decent price, decent rooms, very close to the West Lake, near the metro, & incredible views from the rooftop.
What's not to like?
红鲤游
April 24, 2025
Rooms were spotless, cosy, and quiet, with super-comfy beds and stunning west lake views. A special shout out to the front counter 小盛 proactive assistance at checkout, ensuring everything was perfect before departure. Perfect mix of luxury and heartfelt service. Extended my stay from yesterday.
Huyen9
June 9, 2025
Clean, good facilities, easy to get everywhere
Guest User
August 31, 2025
Very good hotel, near the center of west lake. Also accessible to metro. The facilities are great, food has variety. Personnel also were very accommodating and helpful. zhang Ciaolong even provided us some hotel freebies and very helpful during our overall stay
Services & Amenities
Most Popular Amenities
Hiking
Fitness Room
Public parking
Additional charge
Car Charging Facilities
24-Hour Front Desk
Luggage Storage
Free
Bar
Tea Room
2 Restaurants
Café
Taxi booking service
Car Rental
Currency Exchange
Robot Service
Meeting Room
Business Center
Multi-Function Room
Stroller
Wake-Up Call
Wi-Fi in Public Areas
Free
Fitness Room
2 Restaurants
Café
Meeting Room
Multi-Function Room
2 Restaurants
Restaurant 1
Cuisine: Chinese
Restaurant 2
Cuisine: Japanese
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Public (not only for guests) is available On-site parking, and Charge, CNY 30.00 (approx. AU$ 6.41) Daily. Reservation not possible
Public parking
Additional charge
Car charging facilities
Valet Parking
Transportation
Car Rental
Taxi booking service
Business services
Postal Service
Multi-Function Room
Audio Visual Equipment
Wedding Service
Meeting Room
Business Center
Front desk services
24-Hour Front Desk
Concierge Service
Translation tools available
Express Check-In and Check-Out
Front Desk Safe
Porter/Bellhop
Luggage Storage
Free
Wake-Up Call
Currency Exchange
Tour/Ticket Service
Languages spoken
English
Chinese (Mandarin)
Food & drink
Café
Bar
Lobby Bar
Room Service
Public areas
Gift Shop
Robot Service
Shopping Mall
Public Audio System
Executive Floor
Non-Smoking Floor
Smoking Area
ATM
Elevator
Health & wellness
Fitness Room
Hiking
Activities
Tea Room
Cleaning services
Dry Cleaning
Ironing Service
Laundry Service (Off-Site)
Laundry Service (On-Site)
Facilities for children
Stroller
Children's Desktop Game/ Jigsaw Puzzle
Books or Audio/Video Products for Children
Children's Meals Available
Children's Bathrobe
Children's Slippers
Children's Toys
Kids' Toothbrush
Accessibility
Accessible Rooms Available
Safety & security
Security Alarm
Smoke Detector
CCTV In Public Areas
Fire Alarm
Access Control System
Fire Extinguisher
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Guests Accepted
Guests from all countries/regions are welcome at this property
Child policies
Children can stay in some rooms of this hotel.
Children between 0 and 16 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeWestern, Chinese, Halal
StyleBuffet
| Height | Fee |
|---|---|
Children under 1.2m in height | Free |
Children between 1.2–1.4m in height | CNY 39.00 (approx. AU$ 8.34) per person |
Children over 1.4m in height | CNY 79.00 (approx. AU$ 16.88) per person |
Adult | Buffet:CNY 79.00 (approx. AU$ 16.88) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Opened: 2001
- Renovated: 2019
- Number of Rooms: 253
Phone:+86-571-87018888
The Merchant Marco Hotel is an ideal spot for travelers wanting to discover the city. The Merchant Marco Hotel is an ideal choice for travelers who want to take in the sights and sounds of Hangzhou.
Boasting a convenient location, the hotel is just 3km from Hangzhou Railway Station and 28km from Hangzhou Xiaoshan International Airport. The closest major public transportation, Longxiangqiao Metro Station, is only 400m away. With multiple attractions nearby including Wushan Tianfeng Scenic Area, Former Residence of Hu Xueyan and Yi Park, guests will find plenty to keep themselves occupied.
After a long day of sightseeing, guests can retire to the comfort of the hotel. This Hangzhou hotel features parking on site.
If you demand a high level of service, our guests have indicated that this hotel has excellent standards. This hotel is a popular accommodation for guests traveling with families.
Boasting a convenient location, the hotel is just 3km from Hangzhou Railway Station and 28km from Hangzhou Xiaoshan International Airport. The closest major public transportation, Longxiangqiao Metro Station, is only 400m away. With multiple attractions nearby including Wushan Tianfeng Scenic Area, Former Residence of Hu Xueyan and Yi Park, guests will find plenty to keep themselves occupied.
After a long day of sightseeing, guests can retire to the comfort of the hotel. This Hangzhou hotel features parking on site.
If you demand a high level of service, our guests have indicated that this hotel has excellent standards. This hotel is a popular accommodation for guests traveling with families.
Frequently Asked Questions
What is the cancellation policy at Merchant Marco Hotel?
Typically, cancellations of Merchant Marco Hotel can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions. Check out the cancellation policy for more info.What is the cancellation policy at Merchant Marco Hotel?
How much does it cost to stay at Merchant Marco Hotel?
Prices at Merchant Marco Hotel vary depending on dates, hotel policy, and room type. Please enter your dates to see current rates.How much does it cost to stay at Merchant Marco Hotel?
Are there airport shuttle services at Merchant Marco Hotel?
No, Merchant Marco Hotel does not offer airport transfer services.Are there airport shuttle services at Merchant Marco Hotel?
What landmarks are close to Merchant Marco Hotel?
Merchant Marco Hotel is located in Hangzhou, close to landmarks such as Wushan Night Market, which is 200m from your search (straight-line distance).What landmarks are close to Merchant Marco Hotel?
Does Merchant Marco Hotel have a pool?
No, Merchant Marco Hotel doesn't have a pool.Does Merchant Marco Hotel have a pool?
Does Merchant Marco Hotel provide breakfast?
Yes, guests staying at Merchant Marco Hotel can enjoy breakfast during their stay.
Breakfast option(s): Western, Chinese, Halal. Does Merchant Marco Hotel provide breakfast?
Is there a restaurant at Merchant Marco Hotel?
Yes, Merchant Marco Hotel has an on-site restaurant offering Chinese, Japanese cuisine.Is there a restaurant at Merchant Marco Hotel?
What time are check-in & check-out at Merchant Marco Hotel?
Merchant Marco Hotel check-in begins at 14:00. Check-out time is 12:00.What time are check-in & check-out at Merchant Marco Hotel?
Are pets allowed at Merchant Marco Hotel?
No, pets are not permitted at Merchant Marco Hotel.Are pets allowed at Merchant Marco Hotel?
About This Property
| Nearest Airport | Hangzhou Xiaoshan International Airport |
|---|---|
| Distance to Airport | 28.53KM |
| Nearest Train Station | Hangzhou Railway Station |
| Distance to Train Station | 2.9KM |
| Nearest Metro Station | Longxiangqiao |
| Distance to Metro Station | 0.33KM |
| Average Price From | AUD200 |
| Hotel Star Rating | 4 |