To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.7
Filter by:
Sort by:
All reviews(2154)
Positive reviews(2106)
Reviews with photos/video(209)
Friendly front desk staff(229)
Classy environment(182)
Delicious breakfast(140)
Excellent afternoon tea(76)
Convenient parking(63)
Close to metro(29)
Tasty restaurant(24)
Stayed multiple times(23)
Negative reviews(48)
Niaani
Superior 2-bed Room
Stayed in Dec 2024
Travel with friends
22 review
4.7/5
Amazing
Posted on Jan 12, 2025
Loved the stay. Clean and nicely decorated room. The location for me was a bit far from the actual subway entrance but still walkable.
Breakfast was decent but no positive surprise.
Staff was friendly and everything went smoothly and quickly.
Will stay at this hotel again when visiting Hangzhou.
Response from Property: Dear guests, hello! Thank you for your favor and love for our hotel! Your support and encouragement are the greatest motivation for us to move forward. Lanka Hotel strives to create a warm and comfortable living environment for guests and meet the needs of different guests with the highest cost-effectiveness. Looking forward to your visit again!
Guest User
Superior Queen Room
Stayed in Mar 2024
Family
3 review
2.5/5
Posted on Apr 7, 2024
The hotel is near to the metro station, and is very quite. But the entire outlook of hotel is nothing like the video shown, so don’t be fooled by the promotion video. For the hotel facilities, although it is told that the hotel has a gym room and laundry room, actually there is only 3 exercise machines( running trail, cycling) and 2 washing machines, both in the same room. The check in procedure is a bit slow and there is no views outside of the window, only a plant which is dying. The hotel is completely overrated, the sound proofing is so bad that I can hear upstairs flushing toilet and next door chatting, people shutting their doors.
Response from Property: Dear guest, hello! We are very sorry that we failed to give you a satisfactory stay. We attach great importance to your valuable suggestions and will feedback your opinions to various departments and make adjustments in time. We will correct our shortcomings and look forward to your next visit to provide you with more thoughtful services.
BSena
Superior Queen Room
Stayed in Feb 2024
Family
4 review
5.0/5
Outstanding
Posted on Mar 10, 2024
The hotel was a lovely place. We quite liked the restaurant which was pleasing to the eye. Their afternoon tea could improve. Otherwise I think it was value for money. The room was spacious and the bed was comfortable.
Response from Property: Dear guests, hello! Thank you for your favor and love for our hotel! Your support and encouragement are our greatest motivation to move forward. Lanka Hotel continuously strives to create a warm and comfortable living environment for guests, and meets the needs of different guests with the highest cost performance. welcome next time!
Viktoria Radnaeva
Superior 2-bed Room
Stayed in Sep 2024
Solo travellers
76 review
5.0/5
Outstanding
Posted on Jan 6, 2025
Clean nice hotel in the downtown of Hangzhou
Response from Property: 尊敬的賓客,您好!感謝您對我們酒店的青睞與喜愛!您的支持與鼓勵,是我們前進的最大動力。蘭卡酒店以不斷的為客人營造温馨舒適的居住環境而努力,以最高的性價比滿足不同賓客的需求。期待您的再次光臨!
Rebecca
Superior Queen Room
Stayed in Dec 2023
Solo travellers
2 review
5.0/5
Outstanding
Posted on Jan 26, 2024
I stayed here for a few nights and was very impressed! The rooms are gorgeous, clean and the staff are friendly.
Response from Property: Dear guests, hello! Thank you for your favor and love for our hotel! Your support and encouragement are our greatest motivation to move forward. Lanka Hotel continuously strives to create a warm and comfortable living environment for guests, and meets the needs of different guests with the highest cost performance. welcome next time!
Guest User
Duplex Suite - 2-Bedroom
Stayed in Nov 2023
Family
14 review
4.7/5
Amazing
Posted on Jan 1, 2024
The rooms are very massive which was a huge bonus for my family of four. It was also very nice that they came with afternoon tea breakfast . There was an ample amount of food at breakfast--we did not leave hungry. The location is convenient because the subway is a quick walk. We would definitely stay here again.
Response from Property: Dear guests, hello! Thank you for your favor and love for our hotel! Your support and encouragement are our greatest motivation to move forward. Lanka Hotel continuously strives to create a warm and comfortable living environment for guests, and meets the needs of different guests with the highest cost performance. welcome next time!
Guest User
Superior Queen Room
Stayed in Oct 2023
Travel with friends
13 review
5.0/5
Outstanding
Posted on Nov 26, 2023
Friendly reception. Check in/out with no problems. Room had everything you usually need. Felt comfortable!
Response from Property: Dear Guest,Thank you for taking the time to share your experience at LanKa Boutique Hotel Hangzhou. We are delighted to hear that you had a pleasant stay with us and found our staff friendly, and your room comfortable with everything you needed.We value your feedback and appreciate your kind words. Your satisfaction is our top priority, and we will continue to work hard to maintain the high standards of service and facilities we provide.Thank you again for your review, and we hope to welcome you back to LanKa Boutique Hotel Hangzhou in the future.Best Regards,LanKa Boutique Hotel Hangzhou
B_inC
Superior Queen Room
Stayed in Oct 2023
Travel with friends
12 review
4.7/5
Amazing
Posted on Nov 19, 2023
We had a lovely stay at the hotel. The location was what we needed for our purpose to our visit in Hangzhou.
We didn’t have breakfast at the hotel but I’ve heard that it’s very Chinese and not so much Western food available.
Response from Property: Dear Guest,We are so pleased that you had a lovely stay at our hotel. We are delighted that our location met your needs during your visit to Hangzhou.We would also like to share that we do offer a breakfast menu, but understand that you may not have had the opportunity to experience it during your stay. We can assure you that our breakfast menu is a unique blend of traditional Chinese cuisine and Western options, providing a diverse range of choices to suit different tastes.Thank you for your positive feedback and we hope to have the opportunity to welcome you back in the future.Warm regards, Hotel Team
懒洋杨
Superior Queen Room
Stayed in Dec 2023
Solo travellers
5 review
5.0/5
Outstanding
Posted on Mar 26, 2024
nice hotel. they also provided self service laundry
Response from Property: 尊敬的賓客,您好!感謝您對我們酒店的青睞與喜愛!您的支持與鼓勵,是我們前進的最大動力。蘭卡酒店以不斷的為客人營造温馨舒適的居住環境而努力,以最高的性價比滿足不同賓客的需求。期待您的再次光臨!
Guest User
Superior 2-bed Room
Stayed in Sep 2022
Other
2 review
5.0/5
Outstanding
Posted on Oct 23, 2022
jiudianhuanjinghenhao
Response from Property: Dear guest, hello! Thank you for your favor and love for our hotel! Your support and encouragement is the biggest driving force for us to move forward. Lanka Hotel strives continuously to create a warm and comfortable living environment for guests, and meets the needs of different guests with the highest cost performance. welcome next time!
Adonisai
Superior 2-bed Room
Stayed in Dec 2024
Family
63 review
5.0/5
Outstanding
Posted on Jan 24, 2025
Hangzhou Lanka Boutique Hotel is a wonderful journey of encountering warmth and comfort. When you step into the lobby, the stylish and exquisite decoration style comes into view, and the quality is fully reflected in the details. The room layout is reasonable, the facilities are complete and very new and clean, and the bedding is soft and comfortable, allowing people to have a good night's sleep. The hotel's service is also very considerate, the staff is warm and thoughtful, and you feel at home from check-in to check-out. The surrounding transportation is convenient and there are many delicious foods. Whether it is a business trip or a leisure trip, it is an excellent choice.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your favor and love for our hotel! Your support and encouragement are our greatest motivation to move forward. Lanka Hotel continuously strives to create a warm and comfortable living environment for guests, and meets the needs of different guests with the highest cost performance. Looking forward to your visit again!
beon
Superior 2-bed Room
Stayed in Dec 2024
Family
14 review
5.0/5
Outstanding
Posted on Jan 24, 2025
The whole environment is good and the breakfast is also very good. Oh, the location is also good, 300 meters away from the subway station, it is quite quiet at 9 o'clock. There is also a place to wash and dry clothes on the roof. Overall, it is still very good.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your favor and love for our hotel! Your support and encouragement are our greatest motivation to move forward. Lanka Hotel continuously strives to create a warm and comfortable living environment for guests, and meets the needs of different guests with the highest cost performance. Looking forward to your visit again!
Guest User
Superior 2-bed Room
Stayed in Dec 2024
Couples
4 review
5.0/5
Outstanding
Posted on Jan 17, 2025
The front desk service attitude is very good. This hotel left a deep impression on me. The environment of the hotel is very good, the room is spacious and bright, and the layout is very warm. The facilities and equipment are very complete and easy to use. The service of the hotel is also very good. The front desk staff is warm and friendly, and the check-in and check-out are very fast. The free parking service and free laundry service provide great convenience for our travel. It is very convenient to travel. The hotel's breakfast is also very delicious, noodles🍜wonton, soy milk milk🥛coffee☕ are available, especially vegetables, which are varied and very rich. It is very convenient to go to Lingyin Temple and West Lake Scenic Area. It only takes 2 yuan to get there by bus. In short, this hotel is one of the best hotels I have ever stayed in, and I will choose it next time. Five stars!
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!感謝您對我們酒店的青睞與喜愛!您的支持與鼓勵,是我們前進的最大動力。蘭卡酒店以不斷的為客人營造温馨舒適的居住環境而努力,以最高的性價比滿足不同賓客的需求。期待您的再次光臨!
Anonymous User
Selected Queen Room
Stayed in Nov 2024
Business travellers
3 review
5.0/5
Outstanding
Posted on Dec 10, 2024
The experience of staying in the Yaduo River View King Room is great. The room has a super beautiful river view, and the floor-to-ceiling windows fully present the river view, which is charming in the morning and evening. The layout is reasonable and the decoration is simple and stylish. The hygiene is impeccable. The bedding is comfortable, and the mattress, quilt and pillow are all of high quality. The supporting facilities are complete, the TV, desk, Wi-Fi, etc. are all great, and the bathroom facilities are user-friendly. The service is thoughtful, the check-in and check-out are efficient, and the room service responds quickly. However, there are also shortcomings. The sound insulation effect is poor, and the sound from the corridor and next door can be heard. The price is high in the peak season, and the cost performance is slightly lacking. But the advantages such as the river view are outstanding, and it is still a choice worth staying again.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your favor and love for our hotel! Your support and encouragement are our greatest motivation to move forward. Lanka Hotel continuously strives to create a warm and comfortable living environment for guests, and meets the needs of different guests with the highest cost performance. Looking forward to your visit again!
Guest User
Superior 2-bed Room
Stayed in Oct 2024
Travel with friends
10 review
4.7/5
Amazing
Posted on Nov 23, 2024
The hotel room is quite big, the floor is high, the hotel is designed in cool colors, and the facilities are complete. It is very convenient to take the bus to the West Lake Scenic Area. The hotel breakfast is not very varied, but a few stir-fried dishes taste good. Although I only stayed for one day, I felt pretty good!
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!感謝您對我們酒店的青睞與喜愛!您的支持與鼓勵,是我們前進的最大動力。蘭卡酒店以不斷的為客人營造温馨舒適的居住環境而努力,以最高的性價比滿足不同賓客的需求。期待您的再次光臨!