LUCK HOTEL

LUCK HOTEL Reviews

LUCK HOTEL

No. 2 Tangmiao Road, Xihu District, Hangzhou, Zhejiang, 310013, ChinaView Hotel Details
LUCK HOTEL
LUCK HOTELLUCK HOTELLUCK HOTEL
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1 night

LUCK HOTEL Guest Reviews

4.6/5
Very Good
2208 review
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(2208)
Positive reviews(2158)
Reviews with photos/video(216)
Friendly front desk staff(230)
Classy environment(188)
Delicious breakfast(145)
Excellent afternoon tea(76)
Convenient parking(65)
Close to metro(30)
Stayed multiple times(24)
Tasty restaurant(24)
Negative reviews(50)
Niaani
Superior Queen Room
Stayed in Dec 2024
Solo travellers
25 review
4.7/5
Amazing
Posted on Mar 10, 2025
Enjoyed my stay here. Clean and well designed room. Only disappointed that the rooms are smoking and can be smelling like cigarettes.
Response from Property: 尊敬的客人：您好！非常感謝您選擇下榻杭州蘭卡酒店，同時也感激您對我們房間乾淨整潔及精美設計的認可，這是我們團隊一直努力維護的標準。對於房間存在可吸煙及煙味問題，我們深表歉意。您反饋的情況對我們十分重要，我們已着手優化管理措施，對房間進行更深度的除味處理。期待您再次光臨，相信我們會為您帶來更完美的體驗，屆時定讓您滿意！若您後續有任何需求，歡迎隨時聯繫我們，祝您生活愉快！
Guest User
Superior Queen Room
Stayed in Mar 2024
Family
3 review
2.5/5
Posted on Apr 7, 2024
The hotel is near to the metro station, and is very quite. But the entire outlook of hotel is nothing like the video shown, so don’t be fooled by the promotion video. For the hotel facilities, although it is told that the hotel has a gym room and laundry room, actually there is only 3 exercise machines( running trail, cycling) and 2 washing machines, both in the same room. The check in procedure is a bit slow and there is no views outside of the window, only a plant which is dying. The hotel is completely overrated, the sound proofing is so bad that I can hear upstairs flushing toilet and next door chatting, people shutting their doors.
Response from Property: Dear guest, hello! We are very sorry that we failed to give you a satisfactory stay. We attach great importance to your valuable suggestions and will feedback your opinions to various departments and make adjustments in time. We will correct our shortcomings and look forward to your next visit to provide you with more thoughtful services.
BSena
Superior Queen Room
Stayed in Feb 2024
Family
4 review
5.0/5
Outstanding
Posted on Mar 10, 2024
The hotel was a lovely place. We quite liked the restaurant which was pleasing to the eye. Their afternoon tea could improve. Otherwise I think it was value for money. The room was spacious and the bed was comfortable.
Response from Property: Dear guests, hello! Thank you for your favor and love for our hotel! Your support and encouragement are our greatest motivation to move forward. Lanka Hotel continuously strives to create a warm and comfortable living environment for guests, and meets the needs of different guests with the highest cost performance. welcome next time!
Viktoria Radnaeva
Superior 2-bed Room
Stayed in Sep 2024
Solo travellers
79 review
5.0/5
Outstanding
Posted on Jan 6, 2025
Clean nice hotel in the downtown of Hangzhou
Response from Property: 尊敬的賓客，您好！感謝您對我們酒店的青睞與喜愛！您的支持與鼓勵，是我們前進的最大動力。蘭卡酒店以不斷的為客人營造温馨舒適的居住環境而努力，以最高的性價比滿足不同賓客的需求。期待您的再次光臨！
Rebecca
Superior Queen Room
Stayed in Dec 2023
Solo travellers
2 review
5.0/5
Outstanding
Posted on Jan 26, 2024
I stayed here for a few nights and was very impressed! The rooms are gorgeous, clean and the staff are friendly.
Response from Property: Dear guests, hello! Thank you for your favor and love for our hotel! Your support and encouragement are our greatest motivation to move forward. Lanka Hotel continuously strives to create a warm and comfortable living environment for guests, and meets the needs of different guests with the highest cost performance. welcome next time!
Guest User
Duplex Suite - 2-Bedroom
Stayed in Nov 2023
Family
14 review
4.7/5
Amazing
Posted on Jan 1, 2024
The rooms are very massive which was a huge bonus for my family of four. It was also very nice that they came with afternoon tea breakfast . There was an ample amount of food at breakfast--we did not leave hungry. The location is convenient because the subway is a quick walk. We would definitely stay here again.
Response from Property: Dear guests, hello! Thank you for your favor and love for our hotel! Your support and encouragement are our greatest motivation to move forward. Lanka Hotel continuously strives to create a warm and comfortable living environment for guests, and meets the needs of different guests with the highest cost performance. welcome next time!
Guest User
Superior Queen Room
Stayed in Oct 2023
Travel with friends
13 review
5.0/5
Outstanding
Posted on Nov 26, 2023
Friendly reception. Check in/out with no problems. Room had everything you usually need. Felt comfortable!
Response from Property: Dear Guest,Thank you for taking the time to share your experience at LanKa Boutique Hotel Hangzhou. We are delighted to hear that you had a pleasant stay with us and found our staff friendly, and your room comfortable with everything you needed.We value your feedback and appreciate your kind words. Your satisfaction is our top priority, and we will continue to work hard to maintain the high standards of service and facilities we provide.Thank you again for your review, and we hope to welcome you back to LanKa Boutique Hotel Hangzhou in the future.Best Regards,LanKa Boutique Hotel Hangzhou
B_inC
Superior Queen Room
Stayed in Oct 2023
Travel with friends
12 review
4.7/5
Amazing
Posted on Nov 19, 2023
We had a lovely stay at the hotel. The location was what we needed for our purpose to our visit in Hangzhou. We didn’t have breakfast at the hotel but I’ve heard that it’s very Chinese and not so much Western food available.
Response from Property: Dear Guest,We are so pleased that you had a lovely stay at our hotel. We are delighted that our location met your needs during your visit to Hangzhou.We would also like to share that we do offer a breakfast menu, but understand that you may not have had the opportunity to experience it during your stay. We can assure you that our breakfast menu is a unique blend of traditional Chinese cuisine and Western options, providing a diverse range of choices to suit different tastes.Thank you for your positive feedback and we hope to have the opportunity to welcome you back in the future.Warm regards, Hotel Team
懒洋杨
Superior Queen Room
Stayed in Dec 2023
Solo travellers
5 review
5.0/5
Outstanding
Posted on Mar 26, 2024
nice hotel. they also provided self service laundry
Response from Property: 尊敬的賓客，您好！感謝您對我們酒店的青睞與喜愛！您的支持與鼓勵，是我們前進的最大動力。蘭卡酒店以不斷的為客人營造温馨舒適的居住環境而努力，以最高的性價比滿足不同賓客的需求。期待您的再次光臨！
Guest User
Superior 2-bed Room
Stayed in Sep 2022
Other
2 review
5.0/5
Outstanding
Posted on Oct 23, 2022
jiudianhuanjinghenhao
Response from Property: Dear guest, hello! Thank you for your favor and love for our hotel! Your support and encouragement is the biggest driving force for us to move forward. Lanka Hotel strives continuously to create a warm and comfortable living environment for guests, and meets the needs of different guests with the highest cost performance. welcome next time!
Guest User
Deluxe Family Duplex
Stayed in Feb 2025
Travel with friends
3 review
5.0/5
Outstanding
Posted on Mar 9, 2025
A very satisfying stay. I traveled with friends. The hotel is located in a small courtyard and parking is quite convenient. The room was clean and tidy, and the service was very good. Thank you for the gift for Women's Day, and for helping us delay the check-out time. It was great, thank you!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your favor and love for our hotel! Your support and encouragement are the greatest motivation for us to move forward. Lanka Hotel strives to create a warm and comfortable living environment for guests and meet the needs of different guests with the highest cost-effectiveness. Looking forward to your visit again!
Guest User
Superior Queen Room
Stayed in Feb 2025
Solo travellers
1 review
5.0/5
Outstanding
Posted on Mar 9, 2025
The king-size bed room we stayed in was pretty good. The room was very clean and provided two bottles of free mineral water and tea bags. The bathroom was clean and provided shower gel and shampoo. Basic toiletries were also provided.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your favor and love for our hotel! Your support and encouragement are the greatest motivation for us to move forward. Lanka Hotel strives to create a warm and comfortable living environment for guests and meet the needs of different guests with the highest cost-effectiveness. Looking forward to your visit again!
Renchao
Superior Queen Room
Stayed in Jan 2025
Business travellers
48 review
5.0/5
Outstanding
Posted on Feb 27, 2025
The hotel room is very good, the location is also very good, the service of the girl at the front desk is also very good, and the price is also acceptable. I will book here every time and will continue to stay next time.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your favor and love for our hotel! Your support and encouragement are the greatest motivation for us to move forward. Lanka Hotel strives to create a warm and comfortable living environment for guests and meet the needs of different guests with the highest cost-effectiveness. Looking forward to your visit again!
Guest User
Superior Queen Room
Stayed in Jan 2025
Family
12 review
4.0/5
Very Good
Posted on Feb 3, 2025
An old four-star hotel, facing the road, the sound of passing cars is quite obvious at night. There was a strange noise in the first room when I checked in, so I asked the hotel to change it. The air conditioner was very loud, and it was very cold when it was not turned on. It takes 10 minutes to walk to the nearby subway. There are not many places to eat. The shower water pressure is not strong, but everything else is OK. It is quite scary to walk back at night. There was no one during the Spring Festival. It is in sharp contrast with the scenic spot.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you very much for choosing to stay at Hangzhou Lanka Hotel. We also appreciate you taking the time to share such detailed feedback about your stay. We regret that you were not able to have a satisfactory and comfortable experience during your stay, and we feel deeply guilty about this. The hotel is next to the road, and the noise from passing vehicles is indeed a problem we have been working hard to overcome. Next, we will arrange for professionals to comprehensively check the sealing of doors and windows, and replace them with materials with better sound insulation if necessary, and do our best to reduce the impact of external noise on your rest. Regarding the strange noises and loud air-conditioning noise in the first room, we have arranged for a maintenance team to check all guest rooms one by one, check the various facilities in the rooms in detail, and repair or replace the problematic equipment in a timely manner to ensure that subsequent guests will not encounter similar problems. At the same time, we will strengthen room pre-inspection work and strive to resolve these potential problems before guests check in. We are fully aware of our shortcomings and are constantly improving and perfecting ourselves. Your feedback is our driving force. We look forward to having the opportunity to welcome you again in the future. By then, we will definitely use a new look and better services to let you see our efforts and changes and bring you a satisfactory stay experience.
Adonisai
Superior 2-bed Room
Stayed in Dec 2024
Family
69 review
5.0/5
Outstanding
Posted on Jan 24, 2025
Hangzhou Lanka Boutique Hotel is a wonderful journey of encountering warmth and comfort. When you step into the lobby, the stylish and exquisite decoration style comes into view, and the quality is fully reflected in the details. The room layout is reasonable, the facilities are complete and very new and clean, and the bedding is soft and comfortable, allowing people to have a good night's sleep. The hotel's service is also very considerate, the staff is warm and thoughtful, and you feel at home from check-in to check-out. The surrounding transportation is convenient and there are many delicious foods. Whether it is a business trip or a leisure trip, it is an excellent choice.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your favor and love for our hotel! Your support and encouragement are our greatest motivation to move forward. Lanka Hotel continuously strives to create a warm and comfortable living environment for guests, and meets the needs of different guests with the highest cost performance. Looking forward to your visit again!