〒930-0002 Toyama, Shintomicho, 1 Chome−2−3 CICビル, Toyama City, Toyama Prefecture, 930-0002, JapanView Hotel Details
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Guest Reviews of Toyama Excel Hotel Tokyu
8.9/10
Very Good
187 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.3
Amenities8.6
Service9.0
Cleanliness8.9
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All reviews(187)
Positive reviews(181)
Reviews with photos/video(55)
Great location(80)
Convenient location(47)
Awesome rooms(41)
Easy to get around(22)
Awesome amenities(16)
Delicious breakfast(10)
Loved the view(5)
Friendly front desk staff(4)
Negative reviews(6)
Nature_trips
Excel Twin Room Non Smoking
Stayed in Aug 2025
Couple
30 review
8.0/10
Very Good
Posted on Oct 3, 2025
An average hotel. There is not enough variety in the breakfast. Otherwise, the location is good and hotel staff are friendly.
Rexinwangyouzhengzaishuru
Superior Twin Room Smoking
Stayed in Jun 2025
Traveling with friends
62 review
10/10
Outstanding
Posted on Aug 19, 2025
The location is incredibly convenient, the facilities are new, and it's spotlessly clean with a quiet and well-maintained environment. The staff are polite, professional, and very responsive. It offers excellent value for money, and I'd definitely make it my top choice again.
Original textTranslated by Google
Xihuansichuzouzoudelurenjia
Standard Twin Room Smoking
Stayed in Jun 2025
Family
41 review
10/10
Outstanding
Posted on Jul 24, 2025
The hotel is conveniently located directly across the street from Toyama Station. The main entrance is on the side. Alternatively, you can enter through the CIC building, walk straight to the back, and the lobby entrance will be on your right. The front desk staff were very polite, and the room was quite spacious – a pleasant surprise compared to typical budget hotels. Some floors have ice machines, though disposable cups are not provided; guests can use the ice bucket found in their room. Overall, it's a very good hotel. The hotel doesn't offer a self-service laundry facility. For laundry needs, you'd have to visit a laundromat in an alley across the street. It has three machines, but they appeared to be heavily used by staff from nearby restaurants for washing uniforms and towels, and the place didn't look very clean.
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chanpichai chaiphanichapun
Standard Double Room Non-smoking
Stayed in May 2025
Family
14 review
10/10
Outstanding
Posted on Jun 20, 2025
Near the train station. Breakfast has 2 options : buffet or Japanese set. Staff very friendly and polite. Fast check in.
Guest User
Standard Twin Room-Non-Smoking
Stayed in Aug 2025
Family
20 review
8.5/10
Very Good
Posted on Sep 24, 2025
Good stay !
Angelalafu
Standard Twin Room-Non-Smoking
Stayed in Mar 2025
Business traveler
9 review
8.5/10
Very Good
Posted on Apr 27, 2025
The hotel is relatively new, with on site parking. It is located at the top few floors of a business building. There no hotel reception on the ground floor only a phone and the entrance is hard to find if you are driving and it’s at the back of the building. The window shows you the major railway system of Nagoya as JR Nagoya station is just next stop and visible from the window. So a must for train lovers.
The staff at the hotel is helpful but their English is minimal but for sure they are polite and cordial. There’s always staff cleaning in the other room when I go in and out of the hotel, but they somehow managed to not bother me and find the right time to clean my room.
There is no other facility such as swimming pool, onsen or washing machines in the hotel. There’s a large family mart on ground floor and a few restaurants in the complex but we are always out during the day and didn’t have a choice to enjoy them.
The hotel breakfast is delicious and the choices are ample. It also has the skyline view of Nagoya.
Overall I would recommend this hotel if you want a little piece and quiet when you travel. And you might need to walk extra or take 1 more stop in the Metro to go back to hotel.
It’s an excellent hotel but I think more suitable for adults.
ahmad reza
Standard Twin Room-Non-Smoking
Stayed in Feb 2025
Couple
19 review
10/10
Outstanding
Posted on May 12, 2025
Memorable Stay, super convenient
Loved my stay here! Clean, modern, and just a short walk from Toyama Station and near toyama castle. Comfy bed, nice bathroom, and helpful staff. Perfect for hub stays or if you’re doing the Alpine Route. Would definitely come back!
Anonymous User
Superior Twin Room Non-smoking
Stayed in Jan 2025
Family
7 review
9.0/10
Great
Posted on Mar 3, 2025
This hotel is very near Toyama JR station, 10minute walk to the city centre, breakfast are great
Anonymous User
Superior Twin Room Non-smoking
Stayed in Dec 2024
Family
18 review
10/10
Outstanding
Posted on Jan 25, 2025
Great hotel.Great location, hotel is in front of Toyama station. You may see the hotel from station. A lot of restaurants and shops around. very convenient. Staffs are friendly and helpful.
kpylee
Standard Double Room Non-smoking
Stayed in Nov 2024
Couple
8 review
8.5/10
Very Good
Posted on Dec 8, 2024
Hotel is very near to Toyama station, just opposite the station. Hotel is rather old but seems renovated recently. Central air-con is very old with dated controls and not working well, so room gets very stuffy at night. Free drinks offered when we didn’t opt for daily room cleaning. QR code given to choose our drinks at a vending machine at the lobby. Don’t come to Toyama during Dec-Mar, as most attractions are closed for winter. Overall, a disappointment due to the faulty air-con and boring itinerary.
J travelling
Standard Twin Room-Non-Smoking
Stayed in Mar 2025
Traveling with friends
13 review
8.0/10
Very Good
Posted on Apr 25, 2025
Good price for quality of hotel, the city itself was a bit boring, but the location was great
Guest User
Standard Twin Room-Non-Smoking
Stayed in Sep 2025
Couple
13 review
10/10
Outstanding
Posted on Nov 11, 2025
Great location next to Toyama station.
Guest User
Superior Twin Room Non-smoking
Stayed in Mar 2025
Family
8 review
10/10
Outstanding
Posted on Apr 15, 2025
Good location, right in front of Toyama station. Hotel staffs are helpful
Guest User
Standard Twin Room-Non-Smoking
Stayed in Feb 2025
Traveling with friends
1 review
7.5/10
Posted on Mar 24, 2025
Comfortable stay, right next to the train station. Would recommend!
Guest User
Standard Twin Room Non smoking
Stayed in Oct 2024
Family
15 review
10/10
Outstanding
Posted on Dec 23, 2024
Great choice for a budget stay. Close to the train station with many food options nearby.