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Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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Guest User
Superior City-view Double Room
Stayed in окт. 2024 г.
Couples
7 review
4.5/5
Great
Posted on 3 нояб. 2024 г.
Clean and very nice decor. A true 5 star standard. The strong water pressure is the cherry on top. Location would be great for business people but a bit far from all other attractions
Response from Property: “首夏猶清和,芳草亦未歇。”感謝您選擇錢江新城禧玥酒店,並抽出寶貴時間和我們分享您在禧玥酒店的體驗。禧玥酒店擁有146間雅緻客房,坐擁錢江新城開闊視野,房間風格簡潔卻獨特、低調卻奢華,為您在鬧市中打造一處幽居,尋回內心深處久違的平靜。不光如此,客房內亦配備舒適的金可兒乳膠床墊,開放式壁櫥,65寸高清電視,熱帶雨林花灑,實木地板,精選特色中式茶及精美茶具。錢江新城禧玥作為華住旗下的高端品牌酒店,精心挑選CBD宜居之地,聯合“朱周設計”和“上下”進行室內設計,在追求宋明美學的同時加入現代科技元素,打造東方雅緻生活。感謝您對禧玥服務的認可和滿意,服務方面一直是禧玥的重中之重,為了打造國人自己的高端品牌,這是禧玥必須保持下去及不可鬆懈第一準則,您的滿分鼓勵和支持激勵着禧玥一如既往做好服務,不辜負您的值得與信任。祝您滿心禧玥!
Ellyana
Superior Room (2 Beds)
Stayed in окт. 2024 г.
Business travellers
1 review
5.0/5
Outstanding
Posted on 29 окт. 2024 г.
I really like the hotel staff and service. Very attentive and also the room is so so beautiful! Tea concept! Good location! Will definitely come again!
Response from Property: 我們由衷地對您的反饋表示感謝,並會將您的評論分享給我們團隊的所有成員。我相信所有人都會被您的認可所激勵,也會持續的給客人提供超過預期的優質服務。酒店的整體設計佈局,沿用品牌一以貫之的光影及自然共構的中式美學手法,傳遞美學至上的居停體驗,打造獨一無二的中式雅緻生活。禧玥位於錢江新城CBD核心位置,毗鄰地鐵4號線城星路站,無論是交通出行或是購物休閑都十分的便利。前路漫漫,幼苗初長,願鋪就一畦春韭綠,十里稻花香。您的鼓勵與支持是我們不斷前行的最強動力。期待您的再次光臨,見證並享受我們始終如一的優質服務,祝您滿心禧玥!
TravelChel
Superior Double Room
Stayed in окт. 2024 г.
Business travellers
33 review
5.0/5
Outstanding
Posted on 19 нояб. 2024 г.
Friendly staffs there, and really like the brand new and chinese style decorations
Response from Property: “一年好景君須記,最是橙黃橘綠時。”杭州錢江新城禧玥酒店是華住集團旗下高端奢華酒店品牌,禧玥品牌立足於一二線城市核心區域,通過精心設計的空間傳遞美學至上的居停體驗,以“東方雅緻生活”概念注入全新的商旅生活方式。同時很高興您在酒店和您的男朋友度過了一個開心的時光,您的點評是對我們服務最佳的肯定與鼓舞,也感恩您的細心,發現了我們含蓄佈置的一些小細節。洗漱用品禧玥酒店是聯合“上下”品牌特別推出定製款,產品採用法國天然果萃有機精油締造,已獲BIO認證,説明它的“純天然“成分,已獲得國際認證標準。或許味道您可能不太能接受,在嗅覺體驗上因人而異,但是我們真誠的期待在不久的將來,能夠再次相見。也祝您接下來的旅途,一切順利。祝您滿心禧玥。
MM
Superior Double Room
Stayed in окт. 2023 г.
Business travellers
1 review
4.7/5
Amazing
Posted on 31 окт. 2023 г.
In one word: Quality.
JOYA Hangzhou is a pleasure to stay in. Amazing contemporary Chinese design. Superb colour palette, thoughtfully furnished and accessorised rooms.
Excellent breakfast, attentive and pleasant service.
Highly recommended.
A swimming pool / spa / sauna would be a welcome addition.
Response from Property: “空山新雨後,天氣晚來秋。明月松間照,清泉石上流。” 感謝您下榻錢江新城禧玥酒店,並與我們分享您的入住體驗。禧玥酒店一直致力於打造一家全新的、充滿東方美感的五星酒店品牌,服務暖心、設計雅緻是我們願為每位住客傳遞的品牌印象。禧玥酒店整體設計佈局,沿用品牌一以貫之的光影及自然共構的中式美學手法,傳遞美學至上的居停體驗,打造獨一無二的中式雅緻生活。禧玥早餐,結合中式養身辯證,佐當季鮮材,還原食物本味,充沛體能。您提供的寶貴意見,我們也會分享給相關部門。感謝您的好評,得到您的認可是我們最大的榮幸,同時也給我們巨大的動力,讓我們在今後的服務中不斷提升,不斷創新,期待您的再次光臨,我們將竭誠為您服務。祝您滿心禧玥!
Anonymous User
Deluxe Business Double Room
Stayed in июля 2022 г.
Travel with friends
3 review
5.0/5
Outstanding
Posted on 17 июля 2022 г.
Hotel is very good Steven is very nice
Response from Property: 尊敬的賓客,感謝您將杭州錢江新城禧玥酒店作為您的出行首選,並抽出寶貴時間和我們分享您在禧玥酒店的體驗。看到您在杭州錢江新城禧玥酒店有一個愉快的體驗,我們非常欣慰。“孤舟一夜宿流水,眼看山頭月落溪。”我們一直以服務暖心、設計雅緻是為每位住客傳遞的品牌印象。酒店傢俱軟裝與愛馬仕旗下東方品牌“上下”合作,以家為原點,“寄情於物,情由物生”,運用當代設計演繹傳統手工藝,賦予傢俱軟裝傳承與融合之美。我們致力於為客人提供卓越的服務,同時也一直是酒店的重中之重,這是禧玥必須保持下去及不可鬆懈第一準則,您的到來及肯定也是我們不斷進步的動力於方向,希望下次有機會您再來杭州併入住杭州錢江新城禧玥酒店,我們非常期待和您再次相見。祝您滿心禧玥!
Guest User
Superior City-view Double Room
Stayed in нояб. 2024 г.
Business travellers
1 review
5.0/5
Outstanding
Posted on 28 нояб. 2024 г.
Kiki from the hotel helped to upgrade the room type. The soft furnishings in the room are very comfortable. It feels high-end. Smart sensor control switches. The windows can be fully covered. I will stay here again if I have the chance.
Original TextTranslated by Google
Response from Property: I am glad to see that you have a very pleasant experience in our hotel. Service has always been the top priority of Xiyue. In order to build a high-end brand of our own, this is the first principle that Xiyue must maintain and cannot relax. Your full encouragement and support inspire Xiyue to continue to provide good service and live up to your worth. Our hotel rooms can provide guests with six types of pillows, including neck protection memory pillow, lavender scented pillow, mint functional pillow, sleep-aiding latex pillow, soothing buckwheat pillow, and comfortable goose down pillow, which can help you eliminate fatigue during business trips and fall asleep easily. Thank you for your kindness and I am deeply grateful. I look forward to your visit again to witness and accompany our growth. I wish you a happy Xiyue!
Guest User
Superior Double Room
Stayed in нояб. 2024 г.
Couples
5 review
5.0/5
Outstanding
Posted on 27 нояб. 2024 г.
This hotel is really super comfortable, the room facilities are complete, clean and comfortable. It is very convenient to have a robot to deliver takeout. Xiao Yu and Xiao Zhang at the front desk are warm and thoughtful. It's great. I will stay here next time!
Original TextTranslated by Google
Response from Property: I am glad to see that you have a very pleasant experience in our hotel. Service has always been the top priority of Xiyue. In order to build a high-end brand of our own, this is the first principle that Xiyue must maintain and cannot relax. Your full encouragement and support inspire Xiyue to continue to provide good service and live up to your worth. Our hotel rooms can provide guests with six types of pillows, including neck protection memory pillow, lavender scented pillow, mint functional pillow, sleep-aiding latex pillow, soothing buckwheat pillow, and comfortable goose down pillow, which can help you eliminate fatigue during business trips and fall asleep easily. Thank you for your kindness and I am deeply grateful. I look forward to your visit again to witness and accompany our growth. I wish you a happy Xiyue!
Guest User
Deluxe Business Double Room
Stayed in нояб. 2024 г.
Business travellers
10 review
5.0/5
Outstanding
Posted on 24 нояб. 2024 г.
The hotel is in a great location. It is very convenient to go to Raffles, Mixc, and Olympic Sports Center. The subway entrance is right outside. The room facilities are very smart. The curtains can be fully closed. Kiki's service is very professional. Problems are solved in a timely manner.
Original TextTranslated by Google
Response from Property: "White egrets fly over the vast paddy fields, and orioles sing in the shady summer trees." Thank you for choosing to stay at the Joya Hotel Qianjiang New Town Hangzhou. Located in the core area of the CBD of Qianjiang New Town, Hangzhou, the hotel is a high-end hotel brand under the Huazhu Hotel Group. The hotel has a total of 146 elegantly decorated luxury rooms, a gym, a full-day restaurant, a vinyl record bar, small and medium-sized and multi-functional conference rooms and other supporting facilities. The overall design and layout of the hotel follows the brand's consistent light and shadow and natural co-construction Chinese aesthetics to convey the aesthetic supreme living experience and create a unique Chinese elegant life. Joya Hotel is equipped with the most comfortable King Koil latex mattress, which is ergonomic, making every sleep an ultimate enjoyment. "May the years be grateful and long-lasting friends." Thank you for your recognition of Joya's guest services. I look forward to your stay again and wish you a happy Joya!
Tutu119
Deluxe Business Double Room
Stayed in нояб. 2024 г.
Travel with friends
6 review
5.0/5
Outstanding
Posted on 24 нояб. 2024 г.
The experience from check-in to check-out was very good. Manager Kiki has a good sense of service. Greeted in advance to arrange the room, and gave souvenirs when checking out. The hotel is located in the business district and the surroundings are also very quiet.
Original TextTranslated by Google
Response from Property: I am glad to see that you have a very pleasant experience in our hotel. Service has always been the top priority of Xiyue. In order to build a high-end brand of our own, this is the first principle that Xiyue must maintain and cannot relax. Your full encouragement and support inspire Xiyue to continue to provide good service and live up to your worth. "You must remember the best scenery of the year, when the oranges and tangerines are yellow and green." Our hotel rooms can provide guests with six types of pillows, including neck protection memory pillows, lavender scented pillows, mint functional pillows, sleep-aiding latex pillows, soothing buckwheat pillows, and comfortable goose down pillows, which can help you eliminate fatigue during business trips and fall asleep easily. There are also free mini-bar drinks, which are the brand characteristics of Xiyue. We look forward to your visit again. We are willing to create a home away from home for you in Hangzhou with convenient transportation, elegant environment, and high-quality service. I wish you a happy Xiyue.
Lisixu
Deluxe Business Double Room
Stayed in нояб. 2024 г.
Business travellers
3 review
5.0/5
Outstanding
Posted on 22 нояб. 2024 г.
The hotel rooms are separated into wet and dry areas, and the facilities are very user-friendly. It is a Chinese-style hotel with its own brand characteristics among business hotels. The front desk Kiki's service is very good and considerate. The shower gel in the room smells good and is very easy to use. I'm hooked haha.
Original TextTranslated by Google
Response from Property: Dear guest, we are very pleased to see that you have a pleasant experience at Hangzhou Qianjiang New Town Xiyue Hotel. Thank you for your recognition and satisfaction with Xiyue. "Satisfying every guest" is the top priority of Xiyue. In order to build a high-end brand of Chinese people, this is the first principle that Xiyue must maintain and cannot relax. Your full encouragement and support inspire Xiyue to provide good service as always and live up to your "worth it". The road ahead is long and the seedlings are just beginning to grow. I hope to pave a field of spring chives and ten miles of rice flowers. Your encouragement and support are the strongest driving force for us to keep moving forward. I look forward to your visit again to witness and enjoy our consistent high-quality service. I wish you a happy Xiyue!
Guest User
Deluxe City-view Queen Room
Stayed in нояб. 2024 г.
Business travellers
1 review
5.0/5
Outstanding
Posted on 18 нояб. 2024 г.
The front desk lady Ying is very enthusiastic and willing to provide all kinds of help. The scenery outside the window is great. The design of the small ornaments in the room is also very unique. Good value for money, good stay experience
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing Hangzhou Qianjiang New Town Joya Hotel as your first choice for travel. Joya Hotel is committed to reviving the contemporary lifestyle with traditional Chinese culture, so that you can find your long-lost inner peace in a short journey. The overall design layout of the hotel follows the brand's consistent Chinese aesthetics of light and shadow and natural co-construction, delivering an aesthetically supreme living experience and creating a unique Chinese elegant life. The hotel's furniture and soft furnishings cooperate with the oriental brand "Shang Xia" under Hermès, taking home as the starting point, "expressing emotions in objects, and emotions are born from objects", using contemporary design to interpret traditional handicrafts, giving furniture and soft furnishings the beauty of inheritance and integration. Looking forward to your visit again, I wish you a happy Joya!
Laizihuoxingdexiaohongzi
Superior Double Room
Stayed in нояб. 2024 г.
Business travellers
7 review
5.0/5
Outstanding
Posted on 17 нояб. 2024 г.
Kiki has a good service attitude and a clean and sanitary environment. A pleasant stay experience. There are welcome fruits when checking in and souvenirs after checking out. The service attitude is very good
Original TextTranslated by Google
Response from Property: Thank you for giving us such a detailed and good review, Xiyue Hotel. "Xi" is taken from the metaphor of happiness and beauty, and "Yue" is taken from the meaning of a pearl in the palm of your hand. The two words "Xiyue" also perfectly interpret the brand's hospitality, treating guests as sincerely as pearls. As a place of peace of mind in a bustling city, Xiyue Hotel is an outlet to temporarily escape the hustle and bustle of the city. From the intersection of Chengxing Road with high-rise buildings, it is committed to creating a quiet living experience for guests in the city. This is an era that advocates nostalgia. In addition, our guests can re-examine their favorite recordings in the vinyl record bar, regain the fun of buying records, and discover treasures that have never been noticed before. Sincerely look forward to seeing you again in the near future. Feel Xiyue and enjoy life. I wish you a happy Xiyue!
Mingyunpeng
Superior City-view Double Room
Stayed in нояб. 2024 г.
Family
24 review
5.0/5
Outstanding
Posted on 17 нояб. 2024 г.
Kiki contacted the hotel in advance to arrange the room. The service was very considerate. Children's toiletries and child fences were prepared in the room. It was a great experience. I had a good rest at night!
Original TextTranslated by Google
Response from Property: "Blue sky, yellow leaves, autumn colors on the waves, cold smoke on the waves." We sincerely thank you for your feedback and will share your comments with all members of our team. I believe that everyone will be inspired by your recognition and will continue to provide guests with quality services that exceed expectations. Xiyue's room style is simple and unique, low-key and luxurious, and is committed to creating a secluded residence for you in the bustling city, so that you can find the long-lost peace in your heart. I am very happy to meet a guest like you, who can understand Xiyue's intentions in facilities and equipment, and can also taste Xiyue's human touch. We look forward to meeting you every time, and wish you a happy Xiyue.
Anonymous User
Superior City-view Double Room
Stayed in нояб. 2024 г.
Solo travellers
1 review
5.0/5
Outstanding
Posted on 4 нояб. 2024 г.
The room is spacious and cozy, the breakfast is delicious, the service of Xiao Yu at the front desk is very good, the location of the hotel is also very good, and the takeaway is delivered by a robot, which is very convenient. Overall it is great and very satisfied
Original TextTranslated by Google
Response from Property: Dear guests, your satisfaction is our greatest responsibility and honor. Xiyue Hotel is committed to providing guests with excellent services. Your arrival and affirmation is the driving force and direction for our continuous progress. Thank you very much for your support of our hotel. The hotel parking lot is free for guests staying in the hotel. You can take the elevator to the 27th floor, which is Xiyue Xixiang Restaurant, where you can overlook the entire new city and the city landscape. Enjoy breakfast here to start a beautiful day. The food used for breakfast is combined with fresh seasonal ingredients and Chinese health care to maximize the restoration of food taste and experience the deliciousness on the tip of the tongue. I look forward to your frequent visits and regard Xiyue Hotel Qianjiang New City as your home away from home in Hangzhou. I wish you a happy Xiyue!
Guest User
Superior Double Room
Stayed in нояб. 2024 г.
Business travellers
1 review
5.0/5
Outstanding
Posted on 3 нояб. 2024 г.
A very satisfying stay experience. Ying at the front desk provided thoughtful and considerate service. The hotel is very good overall, and the feeling from entering the door to checking in is particularly good. The environment design has a feel, and the hotel smells very nice
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Hangzhou Qianjiang New Town Xiyue Hotel as your first choice for travel and taking the time to share your experience with us. We are very pleased to see that you have a pleasant experience at Hangzhou Qianjiang New Town Xiyue Hotel. As the old saying goes: "A small fan brings a little coolness, and the summer is long." We have always been delivering a brand impression to every guest with warm service and elegant design. The hotel furniture and soft furnishings cooperate with the Oriental brand "Shang Xia" under Hermès, taking home as the starting point, "feelings are placed in things, and feelings are born from things", using contemporary design to interpret traditional handicrafts, giving furniture and soft furnishings the beauty of inheritance and integration. Thank you for your suggestions on Xiyue Hotel. Service has always been the top priority of Xiyue. In order to create a high-end brand for Chinese people, this is the first principle that Xiyue must maintain and cannot relax. Your encouragement and support inspire Xiyue to continue to provide good service as always and live up to your worth. Finally, I wish you a happy Xiyue! Looking forward to your next stay!