Westlake Villa·Hangzhou&State Guest Reception Center

This hotel is literally ACROSS West Lake. I am still in AWE with the beautiful and memorable experience we had staying in this BEAUTIFUL AND TRANQUIL place. I am attaching photos of the grounds. Just walking around the compound early morning or after dinner is a treat! If I am not mistaken, there are 6 2-story high buildings in the compound that are used as hotel rooms and convention halls or meeting rooms and breakfast place. There was also one building in the compound where Mao Zedong drafted the first constitution! We stayed at the second floor of Building #2. From what I learned, this place is government-run and was renovated and used during the ASEAN summit in Hangzhou where foreign dignitaries stayed. They have a very fast and simple one-man check in counter. Very few English speaking staff, but everyone was very nice and room service was very fast. The room is good for 2pax with a kingsize bed but we opted to pay for an extra bed as there were 3 of us staying in the room. The beddings, towels and toiletries were all high quality and with Dyson haridryer! The scent of their shampoo and bodywash were also very nice. I like that their toilet and shower are separate cubicles which makes the morning rush faster. Toilet is smart toilet - which is a big plus as most hotel toilets do not have bidet! The breakfast buffet that is part of the room package was FANTASTIC! There were 2 options - one is an inhouse buffet breakfast and other one is at 1913, a Michelin-mentioned restaurant which is just beside the compound. We opted to dine at the 1913 on our first morning and thought the food was great with a lot of selection and quality options. Personally, I think the inhouse option was a better breakfast - better than a 5-star hotel breakfast! Since the compound is big, a free shuttle is available to take us to our chosen breakfast place or anywhere in the compound. On our second day, we had to catch a train and had to leave earlier than the scheduled breakfast time, upon request the hotel thoughtfully and generously packed for us a takeaway food which we conveniently ate during our train ride. One of the highlights. of our stay here was the free costume rental and 1-hour photography session that was bundled with our room cost. My 82 year old mom had a grand time! BONUS: the hotel provided a free wheelchair for the duration of our stay which we could use inside and outside of the compound! My mom was able to enjoy the scenery of West Lake because of that! The only downside was despite being a non-smoking room, I could still smell faint scent of cigarette. Overall, this place is SUPERBLY RECOMMENDED!

Loved the exquisite room, fantastic breakfast, and perfect West Lake location. Service was great, but we were surprised when staff asked to enter our room over a mistake about our visa status. As our country is now visa-free, a hotel of this standard should know this. While we understand the need for security, a simple descreet request for a check at reception would be less intrusive. Highly recommend despite this!

Had a wonderful stay! The room was beautifully decorated and well-appointed, offering both comfort and style. The guest laundry facilities were a convenient bonus. Breakfast was delicious, with a great selection of both Chinese and Western options. The hill behind the hotel provided a stunning view of West Lake. The bus stops right at the entrance provided easy access to Lingyin Temple and the city centre.

It is a very good place to stay. Perfect location, elegant facilities, excellent service team.

very good location

Excellent service, located 5 mins to the west lake. We really enjoy our stay.