Hefang · Wuyang mansion (Hangzhou Westlake lakeside Railway city station)

Hefang · Wuyang mansion (Hangzhou Westlake lakeside Railway city station) Reviews

Hefang · Wuyang mansion (Hangzhou Westlake lakeside Railway city station)

No.205 Jianguo South Road, Hangzhou, ChinaView Hotel Details
Hefang · Wuyang mansion (Hangzhou Westlake lakeside Railway city station)
Hefang · Wuyang mansion (Hangzhou Westlake lakeside Railway city station)Hefang · Wuyang mansion (Hangzhou Westlake lakeside Railway city station)Hefang · Wuyang mansion (Hangzhou Westlake lakeside Railway city station)
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Hefang · Wuyang mansion (Hangzhou Westlake lakeside Railway city station) Guest Reviews

4.5/5
Great
1577 review
Verified reviews
Location4.5
Amenities4.4
Service4.6
Cleanliness4.5
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All Reviews(1577)
Positive reviews(1492)
Reviews with photos/video(307)
Friendly front desk staff(257)
Easy to get around(179)
Delicious breakfast(69)
Well designed(64)
Close to metro(60)
Well decorated(50)
Average sound insulation(48)
Tasty coffee(12)
Negative reviews(85)
Tansi22
Stayed in Jan 2024
Solo travellers
2 review
4.5/5
Great
Posted on Jan 9, 2024
No problems. Good service, good location. The room was OK, only issue was the vague smell of cigarettes inside the room. Overall OK. Close to many restaurants and the subway
福李
Stayed in May 2022
Business travellers
6 review
3.0/5
Posted on May 15, 2022
The rooms in the first floor are not recommended, it’s really dirty and old , I suggest guest book the rooms above 2nd floor. Rather than this everything was perfect
Response from Property: Dear guest, thank you for choosing to stay at Wuyanggongguan. First appreciate your positive comments. But we are also very sorry to learn that our room did not meet your expectations. Hotel will try every effort to make a better level of service quality. We sincerely look forward to your next stay with us.
Guest User
Stayed in Jul 2023
Couples
5 review
5.0/5
Outstanding
Posted on Jul 11, 2023
goodgoodgood
Response from Property: Thank you very much for your affirmation. Your satisfaction and comfort are what we are most happy to see. Good service is to make you feel at home. Thank you for your love. Be sure to remember to come often. Wuyang Mansion Chengzhan Store, Feng Li Yuli has been waiting for you~ Looking forward to seeing you again, best wishes!
Ayoub Solo
Guestroom (2 beds)
Stayed in Sep 2021
Solo travellers
6 review
2.7/5
Posted on Oct 2, 2021
I wasn't expecting this but the hotel was so smelly the moment I opened the door and full of mosquitoes I could barely sleep at night I need the morning it was too noisy my experience is not good actually and it was so expensive maybe because the location
Response from Property: Dear ones, I'm very sorry for not bringing you a comfortable check-in experience. If you encounter any problems during your check-in, you can contact us for solution at the first time. We serve you wholeheartedly 24 hours. We look forward to seeing you again. Good luck!
Brandon
Stayed in Nov 2021
Couples
15 review
3.0/5
Posted on Nov 27, 2021
My guest was not allowed to enter because she didn't have her passport
Response from Property: Dear, I'm very sorry that I didn't bring you a comfortable check-in experience, because this is the requirement of the immigration administration. You can't check in without a passport. I look forward to meeting you next time. Good luck!
KANDACE MARIE
Family Room
Stayed in Jun 2021
Friends
2 review
4.7/5
Amazing
Posted on Jul 12, 2021
I stayed two nights. The hotel is very cute and the breakfast was good.
Response from Property: Dear guest, thank you for choosing to stay at our hotel . Appreciate your positive comments. Look forward to seeing you again!
Aqil
Stayed in Oct 2021
Family
5 review
4.0/5
Very Good
Posted on Oct 24, 2021
Hotel location must be clear for taxi or DiDi
Response from Property: Dear guests, thank you very much for your praise to us.Looking forward to your coming again, I wish you a pleasant journey!
Simoxy
Guestroom (2 beds)
Stayed in Sep 2021
Business travellers
7 review
5.0/5
Outstanding
Posted on Dec 10, 2021
Nice hotel i will comeback again
Response from Property: Thank you very much for your affirmation. We are most happy to see your satisfaction and comfort. Good service is to make you feel at home. Thanks for your love, you must remember to come often. Wuyang residence city station store has been waiting for you in the wind and rain ~ look forward to seeing you again. Good luck!
Fred01
Selected Room (2 beds)
Stayed in Nov 2021
Solo travellers
20 review
3.2/5
Posted on Dec 6, 2021
Not bad ….
Response from Property: Thank you very much for your affirmation. We are most happy to see your satisfaction and comfort. Good service is to make you feel at home. Thanks for your love, you must remember to come often. Wuyang residence city station store has been waiting for you in the wind and rain ~ look forward to seeing you again. Good luck!
Yunqiyue
Guestroom (2 beds)
Stayed in Apr 2024
Friends
60 review
2.8/5
Posted on Apr 27, 2024
I have been to 12 countries and Hong Kong and Macau before the Spring Festival, and I have stayed in the worst hotel among all the hotels! It is understandable that the facilities are aging, but the hygiene is at this level, which is comparable to epic slovenliness! I stayed in this hotel when it just opened. At that time, I suggested installing a towel rack, saying that it would be improved, but it has not been changed after so many years! There is only a small hook on your wall, which is only enough to hang a bath towel. The other towels can only be stuffed in the space under the washbasin, which is the sewer pipe, the mold stains accumulated over the years, and their cleaning attitude of maybe 500 yuan a month. How can those towels stay clean? Facilities: The old urine stains on the edge of the toilet lid are scary; the old dirt on the floor mat is scary; the bathroom wall was originally thought to be the remnants of the decoration, but it can be wiped off with paper and water; the terrible spider web dirt under the exhaust fan; the air outlet of the air conditioner has not been cleaned for hundreds of years... I have never seen it before! I will deal with what can be washed and handled by myself, and there is really no way to deal with the exhaust fan and air conditioner! Attached are photos before and after the trea**ent. The front desk asked me how I felt about my stay. When I told them, they just emphasized and shirked responsibility! After staying for two nights, my whole body was itchy... The cup for brushing teeth was definitely just shaken with water and then dried with the used guest towel. The drawer for storing supplies was definitely rarely cleaned! The toilet lid can be cleaned with a small toothbrush, but they definitely didn't do that; the sink plug was not cleaned either, and I also used a toothbrush to clean it! They also arranged a room with several trash cans by the window, which was really thoughtful!
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6/14
Response from Property: Dear, I am very sorry that I did not bring you a comfortable check-in experience. If you encounter any problems during your stay, you can contact us to solve it as soon as possible. We are dedicated to serving you 24 hours a day. We look forward to seeing you again. Wish you the best. good!
Anonymous User
Family Room
Stayed in Apr 2024
Friends
7 review
4.2/5
Very Good
Posted on May 8, 2024
Friends booked a house near Chengzhan for them. It is not far from Drum Tower, Hefang Street, and Hu Xueyan's former residence. The hotel is decorated in Chinese style and feels a bit old. The room is small and the cotton fabrics are old and have holes. The service is still very good. The front desk lady is very enthusiastic. Facilities: General Hygiene: Good Environment: Good Service: Good Tea: No one reminded me when I didn't eat it
Original TextTranslated by Google
Response from Property: Thank you very much for your affirmation. Your satisfaction and comfort in your stay are what we are most happy to see. Good service is to make you feel at home. Thank you for your likes. Please remember to come often. Wuyang Mansion City Station Branch will always be waiting for you in the wind and rain. I look forward to seeing you again. Best wishes!
Pujiangshenan
Guestroom (2 beds)
Stayed in Apr 2024
Family
126 review
5.0/5
Outstanding
Posted on Apr 30, 2024
Located in an old Western-style building in the Wuliuxiang Historical and Cultural District, it has complete facilities and warm and thoughtful service. It is very close to the Hexinfang Historical and Cultural District (Southern Song Dynasty Imperial City Town). It is worth coming again.
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Guest User
Guestroom (2 beds)
Stayed in May 2024
Friends
1 review
5.0/5
Outstanding
Posted on May 11, 2024
Very good, good service, I like it very much, I will introduce friends to come next time
Original TextTranslated by Google
linbaomin
Selected Room (2 beds)
Stayed in Apr 2024
Family
5 review
5.0/5
Outstanding
Posted on Apr 20, 2024
The room was very good. The service attitude was good. The environment was nice and the transportation was convenient. I will come again.
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Guest User
Guestroom (2 beds)
Stayed in Apr 2024
Friends
5 review
4.5/5
Great
Posted on Apr 16, 2024
The hotel has a good location, I like the style of the Republic of China, and the front desk service is good. The only shortcoming is that the bathroom facilities in the room are a little lacking, there is no towel rack, and there is no place to put the clothes and towels for bathing. Everything else is fine.
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