I’d seen bad reviews for this room type on Ctrip before, and now I’ve experienced it myself. This room shouldn't even be offered to Ctrip members. I originally booked it for a cheaper price on another platform, but then I thought a regular hotel might not be as reliable, so I paid extra to book on Ctrip, assuming the room type would be guaranteed. Turns out, I might as well have booked on the cheaper platform.
Room 112 is incredibly noisy, and it’s not street noise. It's directly facing other rooms' air conditioning units and the hallway. Even I found it very loud. I considered changing rooms, but decided against it since the bed was already messed up. We also checked in at 4 PM. Even if we weren’t getting an upgrade, they surely had other rooms of the same type in better locations, but they didn't assign us one.
Facilities: The air conditioning is powerful, a Daikin unit, and the vents are quiet. During peak shower times, the water pressure was extremely low, but the water was still hot, not cold or lukewarm. The room has a mini-fridge, but it’s not enclosed in a cabinet, so the compressor noise when it starts up is also incredibly loud. The water provided is in glass bottles; we didn’t drink any for two days and bought bottled water from the convenience store instead.
Cleanliness: If you don't look too closely, it's clean.
Service: The service is decent, it's just the room type they gave us was terrible.
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