Haiyue Hotel (Harbin Sports College Nangang District Government Store) Reviews

Response from Property: 【❤High cost performance】Dear guest: Hello! Thank you very much for choosing to stay in our hotel during the snow season and for giving such a high evaluation! Harbin's winter is unique because of the ice and snow. It is our honor to provide you with a warm and comfortable "home" in this snowy world. We look forward to welcoming you again in the future, no matter which season in Harbin, and continue to create a warm and unforgettable accommodation experience for you!

Response from Property: Dear guest, hello. We sincerely apologize for not providing you with an excellent consumption experience during this service! We are eager to understand what caused your dissatisfaction so that we can correct it. Your feedback will help us become better. Please do not hesitate to share your thoughts with us. We genuinely hope to provide you with a better stay experience, and it is your supervision and criticism that allow us to improve. If there is anything unsatisfactory during your stay, please feel free to contact us at any time, as our front desk is available 24 hours a day. We always focus on the needs of each guest and provide sincere service. We look forward to your full score review! The hotel is located at No. 294 Xuhua Street, Nangang District, close to large shopping malls, making your travel and shopping more convenient. It is only a 10-minute walk from the Provincial Government, Convention Center, and Qiulin. Once again, we apologize for the inconvenience caused and appreciate your suggestions for continuous improvement. We welcome you to stay with us again next time!

Response from Property: 尊敬的賓客，您好。很遺憾沒能收穫您的五分好評。歡迎您來到國際冰雪文化名城--哈爾濱。感謝您選擇大洋海悦賓館，感謝您對大洋賓館的一見鍾情！美麗的時光，不經意間會邂逅誰的眼眸，文字裏泛舟，此次與您不期而遇，感謝這份緣分，我們會倍加珍惜，期待與您的下次相見。酒店地處哈爾濱黃金地帶南崗區宣化街294號，交通便利，毗鄰亞洲第一高龍塔，會展中心，秋林公司，博物館，南崗區省政府僅需10分鐘路程哦。作為冰雪文化發源地之一的哈爾濱，是冬季冰雪度假旅遊的好去處。一年一度的冰雪大世界已經開園，大洋海悦賓館邀請您一同觀賞這盛大的“冰雪盛典”，期待您的再次光臨，祝您生活愉快！

Response from Property: [❤Near the Convention and Exhibition Center] Dear guests: Hello! Thank you very much for giving Haiyue Hotel a good review despite your busy schedule! Seeing you concisely and clearly praising us is like taking a breath of spring breeze. In the vast sea of ​​​​people and all living beings, meeting you is really like joining that inevitable fate by chance! The good reputation really comes from you, and we are very pleased that you are satisfied! We will continue to innovate and do our best to provide the best service to every guest. We look forward to meeting you next time!

Response from Property: 【❤安靜舒適】尊敬的客人：您好！非常感謝您在哈爾濱雪季選擇入住我們酒店，並給予我們如此暖心的好評。您的認可如同冬日裏的暖陽，讓我們全體員工倍感欣慰與鼓舞。哈爾濱的雪季是一場夢幻的冰雪盛宴，我們一直努力為每一位前來感受這份獨特魅力的客人打造一個温馨舒適的 “家外之家”。從您踏入酒店的那一刻起，我們就希望您能被這裏的温暖與熱情所包圍。為了抵禦嚴寒，我們精心調試了房間的供暖系統，確保每一寸空間都温暖如春，同時還準備了柔軟厚實的床品，讓您在遊玩一天後能舒舒服服地放鬆身心。看到您對房間舒適度的稱讚，我們深知所有的努力都沒有白費。期待您的再次惠顧，我們將不斷努力提升自我，為您打造更加難忘的雪季住宿回憶。祝您一切順遂，冬日安康！

Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. The hotel is located at No. 294 Xuanhua Street, Nangang District, Harbin's golden area, with convenient transportation. It is your best choice for business trips and leisure vacations! It is adjacent to Harbin Purui Eye Hospital, the tallest Dragon Tower in Asia, the Convention and Exhibition Center, Qiulin Company, museums, and the Nangang District Provincial Government and only 10 minutes away. We will continue to work hard and are always ready to welcome you back at any time.

Response from Property: 【❤Clean and Tidy】Dear guests, we are so happy to receive your praise! Creating a clean and comfortable living environment for you and providing considerate and thoughtful services have always been our direction of effort. Your comfortable stay is the greatest compliment to us. We will continue to maintain it and look forward to building a warm and safe harbor for every trip for you in the future. You are welcome to come home often.

Response from Property: Dear guest, we are sorry to learn that your stay in our hotel did not meet your expectations. We would like to express our sincere apologies. Regarding the facilities you raised, we have arranged maintenance personnel to handle it as soon as possible. In the future, we will definitely increase the inspection of facilities and equipment, and strive to provide everyone with qualified accommodation hardware conditions. Speaking of the inconsistent names in the hotel environment, we are affiliated with a group management company and it is normal to use group products. As for your suspicion that the ratings are inflated, our guests are all giving the hotel reviews in a friendly and objective manner, and the hotel will give feedback as soon as the guests raise objections. It can be seen that you are a person who has very meticulous requirements for life. We will definitely check carefully and work hard to improve. Once again, I express my deep apologies to you and wish you a happy life!

Response from Property: We are very sorry to bring you a bad stay experience. We attach great importance to your feedback and are committed to improving it. We are deeply sorry for the problems you encountered. We will immediately improve the issues you raised, conduct in-depth investigations into the issues you mentioned, and train relevant personnel. We sincerely invite you to visit again and please feel free to contact us if you have any further questions or suggestions. Thank you for your understanding and support.

Response from Property: 【❤Service enthusiasm】Dear guests: Hello! Ten miles of spring breeze, only the beautiful scenery and you can't let it go. We firmly believe that "no pain, no gain", only silent dedication and practical work can win the applause and love of guests and friends. Thank you for your kindness, I hope our attentive check-in service will make you feel the warmth of home, complete supporting facilities and warm accommodation environment, I hope you will have a super value enjoyment! If you meet again, you may as well discover more of Haiyue's other little beauties!

Response from Property: 【❤Service enthusiasm】Dear guests: Hello! Ten miles of spring breeze, only the beautiful scenery and you can't let it go. We firmly believe that "no pain, no gain", only silent dedication and practical work can win the applause and love of guests and friends. Thank you for your kindness, I hope our attentive check-in service will make you feel the warmth of home, complete supporting facilities and warm accommodation environment, I hope you will have a super value enjoyment! If you meet again, you may as well discover more of Haiyue's other little beauties!

Response from Property: 【❤Clean and Tidy】Dear guest: Hello! Thank you very much for your praise and recognition! We have always insisted on providing value-for-money personalized services to every guest who stays in our hotel. From the moment you check in, we strive to provide every guest with a value-for-money stay experience in every service detail, so that every guest can feel satisfied and surprised by the service. Perfect personalized service, service creates value, this is our goal that we will always pursue and will continue to do so. We will continue to work hard to provide you and more guests with better and more considerate services. I hope to bring you a good experience in your trip to Harbin, and sincerely look forward to your visit again!

Response from Property: 【❤Service enthusiasm】Dear guests: Hello! Sincerely thank you for your high praise for our hotel. This recognition is our inexhaustible motivation to continue to pursue excellence. Your satisfaction is our most precious wealth and our firm belief to move forward. Our hotel is located at No. 294 Xuanhua Street, Nangang District, a bustling area, adjacent to large supermarkets, providing you with the ultimate convenience for travel and shopping. Whether it is going to the provincial government to handle affairs, visiting the convention and exhibition center, or going to Harbin Pure Eye Hospital and Qiulin Company, it only takes 10 minutes to get there. It is only a 15-minute drive from Harbin Railway Station, allowing you to easily travel to every corner of Harbin. In our hearts, every customer is our precious friend. We look forward to your visit again next time and spending a good time with us.

Response from Property: 【❤Location Advantage】Dear guests: Hello! Thank you very much for choosing our hotel and giving generous praise. Your satisfaction and joy not only give glory to our service, but also inspire us to keep moving forward and pursue excellence. We firmly believe that during your journey, our hotel will definitely become the warm and comfortable home in your heart. Located at No. 294 Xuanhua Street, Nangang District, Harbin, our hotel has a unique geographical location and convenient transportation. Whether it is a business trip or a leisure vacation, this is your ideal choice. There are rich and diverse attractions around, such as Purui Eye Hospital, Asia's first high dragon tower, convention and exhibition center, Qiulin Company, museum and Nangang District Provincial Government, which are only a step away, making your trip more colorful. We know that every stay is a new experience. Therefore, we will continue to uphold enthusiasm and focus to create a warm feeling of home for every guest. Whether it is thoughtful service or exquisite facilities, we strive to be perfect so that you can feel the warmth and comfort of home during your journey. Thank you again for your visit and support. We look forward to your visit again to write more beautiful chapters together!