Holiday Inn Express Hefei Shushan Reviews

Response from Property: Dear friend, thank you for sharing your stay experience in your busy schedule, Xiaozhi feels very happy in his heart, and it is my honor to spend a happy time with you. We would like to offer a cup of hot tea, a bowl of hot soup and a laugh to each friend returning home, so as to eliminate your fatigue during the journey. Thank you again for your recognition of hotel products and staff service, Xiaozhi is waiting for you in the wind and rain. Looking forward to seeing you next time ~

Response from Property: Dear Guest, Hello! It is a great honor to meet you! The Ash Ketchum home is as cozy and clean and bright as you can get, with quality sleep, good showers, high-speed internet, and satellite channels. Ash Ketchum's staff has always been dedicated to bringing warm and meticulous service to our guests, so that you can enjoy both comfort and leisure at the smart home. Sincerely look forward to your next visit! I wish you a happy life

Response from Property: Dear guest, hello! Thank you for staying at Holiday Inn Zhixuan Hefei Shushan. The hotel follows the management standards and concepts of the group, carefully selected supporting facilities, reasonable layout planning, to present a stylish and warm parking space for guests. Your satisfaction is the goal of our unremitting efforts, we will continue to live up to your praise. We look forward to your visit again! I wish you good health and all the best!

Response from Property: Dear guests, welcome to the Ash Ketchum residence. Ash Ketchum is committed to creating the warmest, most comfortable and most intimate experience for every guest. You can also contact the staff if you have any questions during your stay! Fresh ingredients, good quality, in addition to the restaurant is a fresh coffee, milk, fresh tea, etc. , for your new day into the vitality. In addition to daily cleaning, we have global standards, 100 Tests, efficient sterilization, give you 365 days of meticulous care. Ash Ketchum's unique location in the Sichuan Mountains, located in the Yangtze River west road, walking to Beijing Hualian Shopping Center, Fullerman International Shopping Plaza; Near Hefei Botanical Garden (about 2.5 km) , Shushan Forest Park (about 3 km) and other tourist attractions. The hotel is about 100 meters away from Shilimiao Station on Metro Line 2, at the entrance of the hotel is the Pont Neuf airport stop, “Shili Temple station”, with a daily round trip and convenient transportation!

Response from Property: Dear friends, I am very sorry for not bringing you a perfect check-in experience. Xiaozhi is also very guilty. Xiaozhi will tell the relevant departments to supervise and correct the problems you raised as soon as possible. I hope you can forgive me. If you are here next time, I hope to book this hotel again, giving us an opportunity to apologize. Look forward to coming again!

Response from Property: Dear friend, I am very sorry that I failed to bring you a perfect check-in experience. Xiaozhi is also very self-blaming in his heart. Xiaozhi has written down the questions you raised one by one. Now the air conditioner has been fully restored, and the road to growth is indeed still to come. There is a long time, Xiaozhi still needs to learn and improve step by step, and I hope you can give Xiaozhi a chance to learn and grow, no matter what, I still hope to meet you again~

Response from Property: Hello dear guests! Thank you for staying at the Holiday Inn Express Hefei Shushan ~ I'm very sorry that I didn't give you a perfect stay experience ~ Xiaozhi is very sorry. First of all, I still have to tell you about your complaint that "the attitude of the front desk is very poor". Please explain, because you asked for free room upgrade when you checked in, our front desk staff did not have the authority to upgrade you. Then the front desk also checked your membership level and it was true that it did not meet the upgrade standard. Regarding the inability to upgrade, the front desk said The foreman also patiently explained to you that I believe our employees will not be shy because they cannot solve the problems raised by ordinary guests. Of course, the hygiene issues you raised are indeed our job responsibility and we will definitely inform you. The guest room department will supervise and make corrections.

Response from Property: I'm very sorry that I couldn't bring you a perfect check-in experience. Xiaozhi is also very sorry. Some unexpected things have caused you inconvenience. Please accept Xiaozhi's sincere apology. We will also take positive measures in response to this incident. improvement of. Our hotel attaches great importance to the guest's stay experience. We have reported the issues you raised to various departments as soon as possible. We hope that similar problems will not happen again when you check in next time. If you come here next time, we hope to book this hotel again. , give us a chance to apologize. Looking forward to visiting again!