GreenTree Eastern Hotel (Chongqing Baiyun Road Tongde Plaza) Reviews

Do not stay at this hotel. The room was ok but had some issues straight away - not enough towels and when I used the big shower head, it was broken and sprayed out the top onto the ceiling. During our stay the room keycard stopped working three times which was an inconvenience every time. They also messed up our check in on the first day and they had to rescan all of our documents on the second day. DO NOT THINK THE POOL PICTURES ARE REAL. Only 1 of the 3 pools have water and the 1 pool that does have water is VERY dirty as seen in the pictures. Here on trip it says the pool is open from 7:30am - 10:30pm, the sign outside the pool says 6am - 10:30pm. But in reality the pool is only open from 7:30pm - 10:30pm. And even then I don’t think I’d be wanting to use the dirty pool. Overall an awful experience and do not recommend the hotel to anyone!!!

I visited there for sightseeing. The breakfast has many kind of food.

When I arrived I was told that the pool was under maintenance, which was the main reason I booked this hotel. The gym was also very basic. Breakfast was very average, but the staff were nice. The maintenance of the pool facilities should have been highlighted prior to booking.

Great little spot at a convinent location. The pool always looks like it would be fun but its never open when we have time to go. Anyway, still a good chice for that area. They three bed room is huge and a good option for a big family.

The room was large and great. It came with breakfast and a hot spring bath. My kids loved it. It was very cost-effective. There were also convenient restaurants and parking nearby. The front desk could also receive parcels, which solved some of my travel problems.

The hotel has a rich breakfast, a large parking lot, and many snacks nearby. The parking security uncle is very nice. He called me to remind me when I forgot to close the car door. There is also a swimming pool for swimming at 6:30 every afternoon.

The front desk clerk is good-looking and the service is good! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! !

While there's no subway nearby, the hotel's location is very convenient. The triple room was quite large, and the service was excellent. After checking out, the staff contacted us to find some clothes they had forgotten to bring. Thank you.

The room was clean and tidy, with excellent hygiene. The staff was attentive and enthusiastic, answering every question and resolving issues quickly and effectively. The front desk lady was very friendly and helpful, answering questions enthusiastically and professionally. From check-in to check-out, the service was professional, prompt, and friendly. This is my go-to hotel for every business trip to Kunming.

This hotel is great, with a homey feel. The breakfast is plentiful. The front desk service is excellent. It's reassuring and safe.

The room was awful, with two holes in the sheets and outdated amenities. The air conditioner wasn't working. I told the front desk, and they told me to fix it, but no one came! The hotel environment was also terrible. There's a recycling station next to it, and there were lots of small flying insects in the room! The breakfast wasn't very varied, and the lady who cooked the rice noodles had a terrible attitude. I tried to talk to her, but she ignored me. I told her several times, but she still ignored me! The service was terrible! My friend and I had originally stayed at the Green Oriental in Tengchong, and it was very comfortable in every way, so we booked a Green Oriental in Kunming, but we didn't expect the difference to be so significant!

The front desk service was friendly and professional, and I received a free room upgrade. The room was spacious and bright, and surprisingly had a small terrace. Parking was convenient, and there were plenty of restaurants nearby. It was a quiet escape amidst the bustle. The only drawbacks were the dated facilities and the subpar breakfast quality. Hopefully, this will improve in the future.

The house is old and the sanitation is poor, so you can decide for yourself!

Very good, clean and sanitary, good location, there are snacks next to it