Guest User
October 12, 2023
---Aiden by Best Western Herning--- It's great that in the long run you have to do most of the work yourself, but that's where the positive things I have to say about Aiden in Gødstrup on the edge of Herning stop. When I had solved the mystery of how to do your check-in, I came to a room where there were hair remnants in the toilet from a previous guest and in several places in the corners you could spot that a little cleaning was lacking, fair enough if only that only. The breakfast (it was a guessing game to find out when it was served as I couldn't find any information about it anywhere) was nothing to shout about, it was rather genderless and the staff were extremely slow to refill, in addition milk and yogurt were poured into neutral containers to hide their origin. They also committed a minor offense by labeling oat drink as "oat milk" (which is prohibited according to EU legislation), the employees looked at me like I was crazy when I mentioned it to them. On the second day the fire alarm went off, unfortunately there were no evacuation plans in the rooms (actually never found any in the hotel), also the employees did not inform that it was a false alarm (and it is really cold to stand outside for 20 minutes in a t-shirt at . 6.10 in the morning). When it dawned on us that it had blown off, we wanted to have some breakfast, but unfortunately the alarm sounded again here, which again gave 10 minutes in the cold outside. This resulted in my colleague and I choosing to pack our things and leave Aiden within a very short time as we no longer dared to stay at this hotel. It is always a pleasure to stay in a hotel where the hot water is only enough for the first 5 guests, and the rest have to enjoy themselves under the cold shower. In addition, I must praise a large part of the staff for their lack of communication skills in Danish, and also in English. Stay from 3-5. October Date of experience: 05 October 2023