Bach Suites Saigon, a Member of Design Hotels

Bach Suites Saigon, a Member of Design Hotels Reviews

Bach Suites Saigon, a Member of Design Hotels

10A Phạm Ngọc Thạch, District 3, Ho Chi Minh City, VietnamView Hotel Details
Bach Suites Saigon, a Member of Design Hotels
Bach Suites Saigon, a Member of Design HotelsBach Suites Saigon, a Member of Design HotelsBach Suites Saigon, a Member of Design Hotels
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Bach Suites Saigon, a Member of Design Hotels Guest Reviews

4.4/5
Very Good
149 review
Verified reviews
Location4.3
Amenities4.2
Service4.4
Cleanliness4.5
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All reviews(149)
Positive reviews(137)
Reviews with photos/video(70)
Friendly owner(41)
Awesome rooms(26)
Delicious breakfast(25)
Too noisy(16)
Well designed(14)
Convenient location(11)
Well decorated(10)
Located in the city centre(6)
Negative reviews(12)
Jiggs Jimenez
Superior King Room
Stayed in Dec 2024
Couples
1 review
4.7/5
Amazing
Posted on Dec 11, 2024
This boutique hotel checks all my boxes: location, service, luxury - the only thing that I would have changed is the pool area. The breakfast is adequate surprisingly and even has the traditional banh mi, pho and Vietnamese coffee. We were upgraded to a corner room Superior King, on the 8th flr and it was a lovely room.
6/8
Guest User
Deluxe King Room
Stayed in Sep 2024
Business travellers
13 review
5.0/5
Outstanding
Posted on Sep 13, 2024
The hotel is clean and the staff was exceptionally welcoming, especially Ms My. She is really nice to me. Will come here again
Response from Property: Dear Sir or Madame,Thank you so much for choosing us for your hotel stay! It was an absolute pleasure to welcome you to the heart of the city.We are thrilled that our cleanliness was among the highlights of your stay. Your acknowledgement is truly a testament to the attentiveness of our staff. We always try our best to make sure our guests feel right at home during their time here, and we are glad we did it for you. Your kind words for Ms. My will definitely be passed on to her. She would be delighted that her efforts are cherished.We look forward to welcoming you back very soon. Thank you once again for including us in your travel experience.Warm regards,Thuan Chau (Ms.) | Hotel Manager
Palapoom
Suite
Stayed in Aug 2024
Solo travellers
2 review
5.0/5
Outstanding
Posted on Oct 20, 2024
Good hotel. The service was very nice and the staffs were very welcoming.
Response from Property: Dear Mr. Palapoom, Thank you so much for choosing us for your hotel stay! It was an absolute pleasure for us to welcome you on your visit to the city. We are ecstatic that our service left a good impression on you. Your acknowledgement for our attentiveness is deeply cherished by our team. We always try our best to provide high-quality service and create memories with our guests, and we are thrilled that we did it for you. We look forward to welcoming you back very soon. Thank you once again for including us in your travel experience. Warm regards,Thuan Chau (Ms.) | Hotel Manager
George
Superior King Room
Stayed in Sep 2024
Business travellers
3 review
4.7/5
Amazing
Posted on Oct 11, 2024
The location is great and it only takes 5 to 10min by walk to meet the clients. Additionally, the service is very nice and they extend a great help for foreigners to book the cab and tickets etc. The only thing needs to get improved is the interior facilities which seems a little bit old.
Response from Property: Dear Mr. George,Thank you so much for choosing us for your hotel stay and for taking a moment to share the experience. It was an absolute pleasure for us to welcome you on your visit to the city.We are thrilled that our location and service accommodated you well. It is heartwarming to know that our attentiveness was of great help to you. Our central location is also something our guests often appreciate, and we are glad that you feel the same.We apologize that our interior facilities fell short of expectations with you, and we truly appreciate your constructive words. We will certainly take them into consideration for our continuous assessment and improvement in the future.We look forward to welcoming you back very soon. Thank you once again for including us in your travel experience.Warm regards,Thuan Chau (Ms.) | Hotel Manager
Chris Man Sing
Deluxe King Room
Stayed in Jun 2024
Couples
6 review
5.0/5
Outstanding
Posted on Jun 2, 2024
Second time staying here. Nice boutique hotel good value for money. Love the design of the entire hotel. Very clean and friendly staff. Location is awesome. Yes night time there are a lot of younger people hanging around may create a bit more noise but didn’t bother me. Close walking distance to most attractions and sites in hcmc. Great breakfast as well. Small gym but sufficient for a short workout. Would stay here every time I come back to hcmc.
Response from Property: Dear Mr. Sing,Thank you so much for trusting us for your hotel stay. We are delighted to receive this review from you.We are glad to hear that you loved our service and interior. Our kitchen staff would be ecstatic to know that you find their menu appealing. We are pleased that our effort is cherished and acknowledged by you.We certainly look forward to welcoming you back once again. Warmest regards,Thuan Chau (Ms.) | Hotel Manager
Tian Kwee
Suite
Stayed in Aug 2024
Business travellers
7 review
5.0/5
Outstanding
Posted on Aug 16, 2024
Everything's good except the bed and pillows were too soft.
Response from Property: Dear Mr. Kwee,Thank you so much for choosing us for your hotel stay. We are absolutely honored to welcome you to the city.Your kind words for us are greatly appreciated and have been shared with the rest of our team as an acknowledgement for their hard work. However, we regret to hear that the bedding was too soft for your liking. Thank you so much for the constructive feedback for our improvement; your words are invaluable to us.We look forward to welcoming you back soon. Thank you once again for letting us be a part of your travel experience.Warm regards,Thuan Chau (Ms.) | Hotel Manager
PoonFrankie
Superior Twin Room
Stayed in Oct 2023
Business travellers
4 review
4.0/5
Very Good
Posted on Oct 28, 2023
The team is very kind and helpful, room condition clean and tidy
Response from Property: Dear Mr. Poon,Greetings and thank you for returning to Bạch Suites Saigon!We are ecstatic to see your review. Being able to accommodate you here in the heart of the city was our absolute pleasure.Your kind words for our staff and service are highly appreciated by our team. It warms our hearts to know that our effort went a long way in making your stay the most comfortable.Thank you once again for being a loyal guest. We look forward to welcoming you back soon.Warmest regards,Thuan Chau (Ms.) | Hotel Manager
Ngozi Yu
Superior King Room
Stayed in Feb 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Feb 28, 2024
I had an excellent experience in Bach Suites Hotel! I love their renovation, it is very modern, I like the equipment such as hair dryer, strong Wi-Fi connection & stable TV channels (not on & off). And the staffs are very helpful & quick to response my requests. I will stay this hotel if I visit Ho Chi Minh in the future. And I will highly recommend this hotel to my friends & family. Kind regards, Ngozi
Response from Property: Dear Ms. Yu,Greetings and thank you so much for choosing Bạch Suites Saigon!We are ecstatic to receive these kind words from you. It is a delight to know that you find our facilities and service convenient and accommodating for your stay. We are honored to contribute and become a part of this vacation of yours.Thank you once again for the kindness and generosity. We look forward to welcoming you back very soon.Warmest regards,Thuan Chau (Ms.) | Hotel Manager
Nathan Chun Yan
Superior King Room
Stayed in Jul 2023
Solo travellers
2 review
5.0/5
Outstanding
Posted on Jul 12, 2023
Everything is perfect. Room is beautiful , extremely friendly staff. Amazing breakfast. Everything felt luxurious. Unfortunately when I visited the pool and gym was under renovation, but they were helpful and let me cancel the remaining days of my stay. Heading other comments about noise, it does indeed have some music noise at night. But staying at a few hotels in this area , it is quite normal. Even bigger hotels.
Response from Property: Dear valued guest,Greetings and thank you for choosing Bạch Suites Saigon!We are overjoyed that you found your little time with us enjoyable. We are grateful for the opportunity to accommodate you here in the city center.Your kind words for our staff and service are highly appreciated and cherished. It warms our hearts to know that our effort is well acknowledged and went a long way in making your stay worthwhile. We are sorry that we could not spend more time with you. We look forward to a chance to redeem ourselves in the near future.Thank you once again for staying with us.Best regards,Thuan Chau (Ms.) | Hotel Manager
Ina F.
Superior Twin Room
Stayed in Jan 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 3, 2024
We had a wonderful stay! The rooms are very nice and cozy, the breakfast was also very delicious. Also worth mentioning is the exceptional service at the hotel. The staff is very attentive and friendly. Our special thanks go to My at the reception. Her service attitude is beyond expectation!
Response from Property: Dear Ms. Ina,Greetings and thank you for spending time at Bạch Suites Saigon!We are overwhelmed by the kindness in your review. It was our absolute pleasure to be able to accommodate you here in the heart of Saigon.Your compliments for our facilities, service, and staff are deeply cherished by our team. On behalf of Ms. My, we would like to extend our sincere appreciation for your lovely gesture. We are all delighted to be a part of your memorable travel experience.Thank you once again for giving us a chance. We look forward to delivering you another fulfilling experience on your next return.Warmest regards,Thuan Chau (Ms.) | Hotel Manager
mlenitskaya
Superior King Room
Stayed in Jun 2023
Couples
26 review
4.7/5
Amazing
Posted on Jun 24, 2023
We stayed in this boutique hotel for 3 nights in Saigon. The hotel is not big but they have everything you need. The location is decent, there’re a few nice restaurants and coffee shops around. Check the restaurant Pizza 4 P’s, it’s just around the corner and the Sky Club (rooftop bar) in Hotel des Arts Saigon (2 mins walk). Food and drinks were great there! The service is good, the staff is polite. The breakfast doesn’t have many options but everything is fresh and yummy. The only thing is the noise from the street, we stayed on the 6th floor and could hear the music from the bars outside (I guess, it’s like this at the weekend and national holidays since during weekdays was completely fine). We also had some problems with AC on the 1st night but they fixed it quite fast. Overall, the hotel is worth the price. Walkable distance to all the main sightseeing places. Will recommend it to my friends.
6/8
Response from Property: Dear valued guests,Greetings and thank you for choosing Bạch Suites Saigon!We are glad that you had a pleasant stay with us. It was such a pleasure to be able to accommodate you here in the heart of Saigon!The compliments you have for our service, facilities and location are highly appreciated by our staff. We are ecstatic that our effort was paid off with your satisfaction.We would also like to apologize that your stay was not as wholesome as you would expect due to some issues with the air conditioner. However, we are grateful that you let us know early on for a timely resolution.Thank you again for staying with us. We look forward to delivering you a more fulfilling experience on your next return.Best regards,Thuan Chau (Ms.) | Hotel Manager
Guest User
Superior Twin Room
Stayed in Apr 2023
Couples
3 review
3.5/5
Posted on Apr 12, 2023
Pros Hotel is cosy & clean Service is prompt & friendly Cons Noisy till 12mn on 2nd nite as the opposite building was having dancing & singing session on the rooftop Can hear heavy footsteps from the room above & people closing their room doors noisily at 6ish in the morning
Response from Property: Dear valued guest,Greetings from Bạch Suites Saigon!Thank you so much for choosing us and for taking the time to share the experience. We are glad that you had a decent stay. It was a pleasure to be able to accommodate you here in the heart of Saigon.Your compliments for our facilities and service are greatly valued and have been passed on to our team. We all feel acknowledged and motivated to keep striving for better accommodation to our guests. We are sorry to hear that your experience with us did not live up to your expectations. Please be aware that since we are a city hotel, our rooms may not be as quiet as you would like. However, all of our windows are double glazed for optimal noise reduction.Thank you again for deciding to stay with us. We look forward to a chance to make it up to you on your next return.With appreciation,Thuan Chau (Ms.) | Hotel Manager
MENGYI
Superior Twin Room
Stayed in Mar 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Apr 12, 2024
Nice hotel, although sound proofing isn’t very good.
Response from Property: Dear Ms. Mengyi,Thank you so much for taking a moment of your time to share the experience. It was an honor to be able to accommodate you here in the heart of Saigon. We are glad that you find our service comfortable and suitable to your needs. As for your feedback of the external sound, kindly be advised that we are a city hotel, so the liveliness is part of the experience. Nevertheless, our windows are double glazed for optimal noise reduction.We look forward to welcoming you back soon.Warm regards,Thuan Chau (Ms.) | Hotel Manager
辣妹子
Deluxe King Room
Stayed in Sep 2023
Couples
16 review
5.0/5
Outstanding
Posted on Oct 10, 2023
Beautiful unique boutique hotel. I really love the setup. The breakfast was just okay. Excellent service, they really helped us a lot. Shout out to My & Hoai
Response from Property: Dear valued guest,Greetings from Bạch Suites Saigon!We are delighted to see your review. Thank you so much for taking a moment of your time to share your thoughts. Being able to accommodate you here in the city center was our absolute pleasure.Your kind words for our interior and service are deeply cherished by our team, especially Ms. My & Mr. Hoai. It warms our hearts to know that our effort went a long way in making your experience memorable.Thank you so much for giving us an opportunity. We look forward to welcoming you back soon.Kind regards,Thuan Chau (Ms.) | Hotel Manager
Khim siong
Superior King Room
Stayed in Mar 2023
Couples
15 review
5.0/5
Outstanding
Posted on Mar 14, 2023
This is the best boutique hotel at HCM. Read alot of good comments and they didn't disappoint. Love their design - modern and classy, cleaniless and overall maintenance is top notch. Service standard is comparable any 5-star branded chain, they knew I celebrating special occasion, and they were nice to upgrade my room and set up for surprise celebration. Right from the arrival, they were able to provide 5 star hotel service at affordable price There is a guard at the entrance to guide taxi, and open door for guest. Bcos it is relatively small hotel, they are able to provide more attentive service to guest. Special thanks to the hotel manager Ms Thuan for her kind arrangement. The room is very spacious and comfortable, great for rest after long day exploring the city. Note: the breakfast here is not to be missed. Although the spread is small but it is delicous, it has all the standard BF item you want. they also provide complimentary afternoon tea for you and mini bar filled essential soft drink. definitely coming back to Bach Suite next time I am back at HCM.
Response from Property: Dear Mr. Tan,Greetings and thank you for choosing Bạch Suites Saigon!We are delighted that you found your stay with us enjoyable. Our guests' comfort has always been our top priority, but we can only make it a reality with the support of guests like you. Your kind words on our facilities and our service are highly valued. They are motivation and encouragement for us to keep striving for better accommodation to our guests.We are overwhelmed and ecstatic that our breakfast suited your appetite. Our menu aims toward providing a healthy and balanced diet while maintaining diversity and keeping food wastage at a minimal.As we are speaking, we would like to make a small clarification that we do not offer afternoon tea. We only have a self-service coffee machine and tea in-lounge for in-house guests.Overall, thank you so much for your visit. We look forward to your return.With appreciation,Thuan Chau (Ms.) | Hotel Manager