1. They sold out thier rooms but did not close sale, it resulted of my booking was accepted w/o notifications until I got to their property. I had to wait nearly 1 hour outside while they were trying to book a room for me at other property under the grade. The service recovery was VND100,000 offered if I agree to stay in other property, so funny. 2. They gave my personal number to the other one w/o my permission. What was the personal confidencial? 3. Online review is never my habit but they said that they would accept any online review, therefore I completed their challege me. Since I think that I should alert everyone to consider before decining to make the booking with this property.