Generally a very good hotel indeed. A 99-year old gem in the city, which is one of the main attractions in the city. I like the lobby area. The pool area and breakfast area were also quite nice. The guys at the breakfast area should train more that they do not give other tables to other people while they are still getting their breakfast. We witnessed a few incidences like that when two groups/couples were given the same table.
Late check-out could be more fair too, while 2pm is relatively normal. We requested till 2pm but said the next has already checked-in. It was 10am, and that was a very odd response. The other issue was related to view of the room. We booked the standard room, and we were told the view is obstructed. However, there was literally no views at all! The room was facing a wall 2-3m from from the window, and that's it. This is NOT an obstructed view, it is basically NO VIEW. This needs to be clarified or highlighted well in the booking time.
The other facilities and services were generally good and the hotel is recommended for travellers.