Great location, great staff, the person at the front desk was super nice, friendly and helpful. What lacked was cleanliness in the room, someone left an empty package of the teabag near the kettle instead of a new one, the room could be a little cleaner, the bathroom needs some slight renovation and a good scrubbing. Overall the experience was a good one, as the location is perfect - near all the sights, malls, city center and Kowloon west station. I would recommend it if you’re not particularly picky about the cleanliness. The rooms is small, but given it’s Hong Kong, it could have been much smaller. The view from deluxe room was gorgeous!