Shanshui S Hotel (Huizhou Xinhua Plaza) Reviews

Response from Property: 【❤Warm Service❤】Dear customers, thank you for staying with us. We have been committed to creating a warm and sweet home for our customers. Your comfort during your stay is also our highest pursuit. Muah, I send you a kiss. My love for you is like a surging river that cannot be stopped. Our efforts are valuable. Please come often!

Response from Property: [❤Business district entertainment center, a good place to play❤] Dear guests, thank you for your love and recognition. I hope we can add joy and touch to your journey. The hotel looks forward to your stay again. I hope that you will be 100% sure of your next stay. I wish you a happy life!

Response from Property: Dear guest, I'm sorry that I didn't bring you a pleasant stay experience. We have learned about the situation. You checked in at 10 pm and checked out at 2 am, staying for 4 hours. You did not report such problems to the hotel during your stay, nor did you report such problems to the front desk when you checked out. You contacted our store more than 40 hours after check-out. Our guest rooms strictly require a one-time change system, and there has never been such a similar situation before. The hotel linens are strictly cleaned and disinfected every day, and will be used only after passing the inspection department's spot check. If you travel here next time, I hope you will choose our store again. I wish you a happy life!

Response from Property: 【❤Feel at Home❤】Thank you very much for sharing your stay experience with us and giving us valuable comments and suggestions for our work! We have made improvements in time. We failed to leave you with a perfect memory this time. We look forward to making up for it next time (give us a chance!) We are working hard and look forward to your witnessing! Wish you all the best!

Response from Property: 【❤Intimate Service, Warm Experience❤】First of all, thank you for your thoughtful evaluation and thank you for your affirmation of our service. I am deeply sorry for the problem you encountered during breakfast. The restaurant staff wear hats during work, and there may still be negligence that causes your unhappiness. In addition, we will pay more attention to the problem of insects. I hope you will choose us again on your next trip and give us a chance to correct it. Thank you for your evaluation and wish you a happy life!

Response from Property: [❤First choice for business trip❤] Thank you very much for your 5-point praise, which is also the greatest encouragement to us. We hope that our Shanshui S Hotel will be your first choice for your next trip. We look forward to serving you again and wish you a happy life.

Response from Property: 【❤New facilities❤】Dear guests: Thank you for choosing to stay at Shanshui S Hotel (Xinhua Plaza Branch), and thank you very much for your recognition of our hotel. We will work hard to create surprises and touches for customers. Xiaoai can bring you the warmth of "home". Looking forward to your visit again.

Response from Property: 【❤Comfortable environment❤】First of all, thank you for taking the time to give us a review. We can also feel your satisfaction with us. We are equipped with a laundry room on the 10th floor. There are washing machines and dryers. They are disinfected regularly. Secondly, if the bedside items you mentioned cause inconvenience to your stay, you can ask the waiter to remove them. I hope you will choose Shanshui again next time you stay. I hope I will give you a satisfactory experience next time! I wish you a happy life!

Response from Property: 【❤Enthusiasm of service❤】The first warm greeting to you, the first deep thoughts to you, the first sweet smile to you, I hope you will be in a good mood every day. Xiaoai wishes you a happy life!

Response from Property: [❤First choice for business trip❤] Thank you very much for your 5-point praise, which is also the greatest encouragement to us. We hope that our Shanshui S Hotel will be your first choice for your next trip. We look forward to serving you again and wish you a happy life.

Response from Property: Dear guest: Thank you very much for your review of our hotel despite your busy schedule. Unfortunately, the hotel did not meet your expectations this time. Please accept our sincere apology. The hotel linens are all cleaned by a professional cleaning company, and It must be tested and passed by the health department every month before it can be used. The hotel has asked the engineering department to deal with the bathroom lighting problem you reported as soon as possible. The hotel is located in Xinhua Plaza and is equipped with a 24-hour front desk and 24-hour security. Please rest assured about safety issues and luggage storage. Placed under the front desk monitoring and within sight of the front desk staff. Thank you again for your review of the hotel. Your opinion is very valuable to us. We have taken this opportunity to re-examine the service standards. We hope to choose our hotel again next time. In order for us to have the opportunity to provide you with high-level facilities and services, flowers bloom on the road, and we look forward to your slow return~

Response from Property: [❤The first choice for travel❤] Thank you very much for your 5-point praise, which is also the greatest encouragement to us. We hope that our Shanshui S Hotel will be your first choice for your next trip. We look forward to serving you again and wish you a happy life.