Hampton by Hilton Hulunbuir Hailar Street

Hampton by Hilton Hulunbuir Hailar Street Reviews

Hampton by Hilton Hulunbuir Hailar Street

Intersection of Hailar Street and Manzhouli Road, Hailar District, Hulunbuir, Inner Mongolia, China, Hailar, Hulunbuir, Inner Mongolia, ChinaView Hotel Details
Hampton by Hilton Hulunbuir Hailar Street
Hampton by Hilton Hulunbuir Hailar StreetHampton by Hilton Hulunbuir Hailar StreetHampton by Hilton Hulunbuir Hailar Street
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Hampton by Hilton Hulunbuir Hailar Street Guest Reviews

4.8/5
Excellent
1810 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(1810)
Positive reviews(1792)
Reviews with photos/video(249)
Delicious breakfast(383)
Friendly front desk staff(246)
Classy environment(183)
Convenient parking(70)
Large rooms(62)
Close to airport(22)
Awesome gym(14)
Luxurious(10)
Negative reviews(18)
HOANG SONG LAM
Superior Double Room
Stayed in Jun 2024
Solo travellers
2 review
5.0/5
Outstanding
Posted on Jun 8, 2024
I come from Vietnam …. I really like this hotel... I will come back hailar
Response from Property: Dear friends , thank you for your sincere comments, we are very honored to get your recognition, we will continue to work hard, looking forward to your stay again！
Sofhia
Superior Double Room
Stayed in Feb 2024
Solo travellers
2 review
4.7/5
Amazing
Posted on Feb 25, 2024
Friendly Staff: The staff were welcoming and made check-in easy. Smooth Check-In: Checking in was quick and hassle-free. Easy Commute: Though not downtown, getting to the center was simple with Didi. Yummy Breakfast: Enjoyed a tasty breakfast with a good variety. Big Room, Everything I Need: The room was spacious, and it had all the amenities I needed. Overall, a great stay. Minor drawback: Despite being a non-smoking room, some guests were still smoking inside, leaving a lingering cigarette smell. It would be beneficial for the hotel to allocate smokers exclusively to designated smoking rooms.
Response from Property: Dear Friend, I'm sorry that I didn't get full score experience from you. We will improve the problem of smoking guests smoking in rooms on non-smoking floors. We hope to get full score experience from you next time.，Have a good day!
thBT
Comfort Twin Room
Stayed in Oct 2024
Travel with friends
58 review
5.0/5
Outstanding
Posted on Oct 7, 2024
Very good hotel, room are big and clean. Breakfast is a must.
Response from Property: Dear friends , thank you for taking the precious time to give a good opinion of little hampton. little hampton is very happy to see that you are satisfied with this stay experience! Going out, living comfortably is the expectation of each guest, but also the service goal of us, we will live up to expectations, the most warm and thoughtful service will continue, and finally wish you a happy life, looking forward to the next encounter with you!
Guest User
Huange Suite
Stayed in Jan 2024
Business travellers
39 review
4.5/5
Great
Posted on Jan 28, 2024
Clean, modern style and comfortable hotel. Seems dedicated to mercedes business customers. Big supermarket attached. Great shower!
Response from Property: Dear friends, thank you for your recognition of us, Huanpeng is a friendly, reliable, intimate, thoughtful service concept, is an international high-end business chain hotel brand, you happen to stay during the Mercedes-Benz activity, hope to get your full praise next time！
Lei
Comfort Twin Room
Stayed in Mar 2024
Family
9 review
5.0/5
Outstanding
Posted on Mar 17, 2024
The best hotel in Hailar! Very nice and clean room, great breakfast!
Response from Property: Dear friends， thank you so praise us, thank you so attentively evaluation, support and trust for us, we will continue to work hard to create more surprises, looking forward to your next visit!
Anonymous User
Deluxe 2-bed Room
Stayed in May 2023
Couples
60 review
4.7/5
Amazing
Posted on May 29, 2023
Very clean and modern hotel. It could be a bit closer to the main shopping/eating area of the city, but still very central and convenient, particularly if self-driving. Good breakfast and service. Great base for exploring the surrounding grasslands. Recommended.
Response from Property: Dear friends,Thank you for your encouragement and support in your busy schedule, which makes us feel happy. It is too happy to see your evaluation. At the same time, we are more determined to do the ultimate service, bring the best check-in experience for every guest, and constantly improve our work skills. We will continue to provide cost-effective and high-quality comfortable experience! Remember to visit us often! -- Love your Little Hampton
Guest User
Comfort Double Room
Stayed in Aug 2022
Couples
14 review
4.7/5
Amazing
Posted on Aug 5, 2022
This hotel is perfect for foreign friends. Friendly front desk people that speak English. Beautiful clean rooms and comfy beds. It is really close to the airport as well as Kengis Khan Square. I highly recommend this hotel and I will definitely stay there again.
Response from Property: Dear friend, thanks for you stay with us and have a pleasant stay! Looking forward to seeing you again soon-friendly Little Hampton
Guest User
Comfort Double Room
Stayed in Sep 2022
Couples
2 review
5.0/5
Outstanding
Posted on Sep 29, 2022
非常推荐，贝贝was extremely helpful！ a very pleasant stay indeed.
Response from Property: 親愛的朋友您好，感謝您近期選擇下榻呼倫貝爾海拉爾大街希爾頓歡朋酒店，並給予酒店團隊成員貝貝在服務方面的由衷肯定和讚許,我也會轉告貝貝知曉您對於她服務的肯定，“友善、可靠、關懷，周全”一切為了客人的滿意！是歡小朋一直堅守且踐行的服務理念，很高興歡小朋家的服務細節有打動到親並能夠得到親的喜愛！歡小朋希望能夠通過自身的努力為賓客奉上一份美好和温馨的體驗，並期望這份美好的體驗能夠淺淺地進入賓客的記憶裏面。期待您的下次光臨-努力的歡小朋
Sean Anthony
Comfort Double Room
Stayed in Apr 2023
Travel with friends
20 review
5.0/5
Outstanding
Posted on Apr 8, 2023
Amazing and new rooms.
Response from Property: Dear Friends, Thank you for your recognition of us.Huanxiaopeng is happy in the heart. Huanxiaopeng has always adhered to the service concept of "Friendly, Authentic, Caring and Thoughtful", which can bring you comfortable and satisfied experience, which is also Huanxiaopeng's responsibility. With your recognition, we will have more courage to go dawn in the future! Looking forward to your next stay! -Happiness "huanxiaopeng"
Guest User
Deluxe Queen Room
Stayed in Oct 2024
Family
9 review
5.0/5
Outstanding
Posted on Oct 26, 2024
I like the layout of Hilton, and I got a free room upgrade, a fruit plate, a rich breakfast, and a very satisfactory reception service. The mattress is very comfortable, and the quilt is soft. I am satisfied. It is a good choice when I am away from home.
Original TextTranslated by Google
Response from Property: 親愛的朋友您好，初次見面，就能獲得您如此的肯定真是讓人激動呢，能為您服務是我們莫大的榮幸， 感謝你能一直來支持我們並給予我們這麼大的鼓勵，真是發自內心的感謝，歡迎繼續監督我們的工作哦，期待再一次見到您！ ——越來越好的歡小朋
Anonymous User
Comfort Double Room
Stayed in Oct 2024
Family
1 review
3.7/5
Posted on Oct 16, 2024
Facilities: The facilities are very good, but the downside is that the refrigerator in the house makes noises. My mother said she didn't sleep well all night. Hygiene: Hygiene needs to be improved. There are dirt on the bathroom wall. When I was having breakfast, there was a hair in the noodles and the waiter took it away. No one came to deal with it during the whole process. I didn't see the workflow of uploading and issuing orders at all. Environment: The environment is very good and the overall atmosphere is good. Service: There is no service at all. The people at the front desk and the restaurant entrance are not enthusiastic at all. I really regret booking here. In short, I will definitely not choose the Hilton Garden Inn in Hailar next time.
Original TextTranslated by Google
Response from Property: Hello, dear friend! Welcome to the Hilton Garden Inn Hailar Street. Regarding the abnormal noise, hygiene, breakfast and a series of hardware issues you mentioned, we have reported to the hotel management and made corresponding improvements to the issues you raised. You can feedback all the problems you encountered during your stay to us, and we will definitely give you a satisfactory solution. I hope you can give us another chance to serve you, and we will do our best to make you have a perfect stay experience——————Huan Xiaopeng corrects his mistakes
Guest User
Comfort Double Room
Stayed in Oct 2024
Travel with friends
65 review
5.0/5
Outstanding
Posted on Oct 11, 2024
The ceiling of Hailar Hotel is clean and comfortable overall. The surrounding functions are good. The breakfast is much better than expected. The dishes are a little different from other Hampton Inn hotels, but it is really good. This is a highly recommended hotel in Hailar.
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Response from Property: 親愛的朋友您好，每個酒店都有他們甜美而温馨的回憶，希望希爾頓歡朋是您記憶裏最獨特的那個！預計所需是我們堅持不懈的服務理念，期待您在這裡有更多的驚喜。——奮發向上的歡小朋
muyull
Deluxe Business Double Room
Stayed in Oct 2024
Family
42 review
5.0/5
Outstanding
Posted on Oct 15, 2024
This is a very good hotel in Hailar. It meets all the expectations of traveling abroad. The room is large and comfortable. It is close to the main road, but the windows are well soundproofed. There is a large supermarket downstairs and some small noodle shops and cafes next to it, which is very convenient for eating. The service is also very considerate. Hailar is so beautiful in autumn
Original TextTranslated by Google
Response from Property: 親愛的朋友您好，在歡朋，您就是我們最尊貴的朋友，您的滿意才是我們最大的心願，感謝您給與我們的認可，我們一定會做到更好。聆聽這世界上最美妙的聲音，是微風吹落露珠的美好;欣賞一幅歲月刻出的圖畫，是朗月點綴星空的奇妙。送去美好的祝福，祝您幸福生活樂逍遙。祝您旅途愉快，歡迎隨時回家~
13985019588
Comfort Twin Room
Stayed in Sep 2024
Solo travellers
25 review
4.5/5
Great
Posted on Oct 5, 2024
The room is clean and tidy. After all, the price is more than 700 yuan. There is also self-service laundry service, rich breakfast, and it is very convenient to travel. There are buses that can reach various places in the city, taxis 🚕, and Didi. It is also very close to the airport, which takes more than 10 minutes to get there. The only regret is: it is a bit noisy. My room is on the 4th floor. I was awakened by the thumping footsteps upstairs at about 1 a.m. It should be someone jumping or something. This is the first time I have encountered such a situation in a high-end hotel. Fortunately, the front desk clerk took the initiative to care about me when I checked out and asked me how I felt about my stay. It can be regarded as my comfort. Overall, it is good. Give good reviews
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Response from Property: Dear friends, thank you very much for your support to Hampton by Hilton Hailar Street! Thank you for your patient comments on the hotel. We are sorry that some unpleasant things happened during your stay. We have reported your feedback to the relevant departments for investigation. We sincerely apologize to you again. If there is a chance in the future, we look forward to your stay again and seeing our changes. We will work hard to do better and wish you a happy life.
Niaoandesen
Superior Double Room
Stayed in Sep 2024
Other
18 review
4.2/5
Very Good
Posted on Oct 6, 2024
Overall, it is a standard hotel, and it is average in all aspects. It is weaker than Atour and close to All Seasons. The reason is that the hard decoration of the room facilities is up to standard, there are robots, self-service laundry, and the overall is very new, but the quality of the soft furnishings is a bit poor, there is no Hilton system bonus at all, it is a bit like a franchise store listed, the point is that the price is higher than Hulunbuir Hotel (Guobin) in the same city, and the actual quality is far inferior. The hotel is probably located in the new city on the edge of the city, slightly away from the main urban area, and it is not as good as the old city to feel the local culture and customs. The hotel breakfast is still good. In short, these are the basics of Atour, and those who understand will understand.
Original TextTranslated by Google
Response from Property: Dear friend, thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will correct the problems you feedback in time and continue to optimize, just for your satisfaction! We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, I wish you a happy life! ------- Excited welcome to Xiaopeng