Pickalbatros Palace - Aqua Park Hurghada Reviews

It was a perfect experience for me. Me and my wife had fun so much. I strongly recommend Hotel Pick Albatros Resort Palace. Their services were awesome. There is only one serious issue I had. I wanted to join Orangerr Bay tour with my wife. Hotel Reception suggested me to work with Mr. Ayman Kady and Mr. Kady managed us a boat tour company called "Ayaa". I wanted to go diving but there was a misunderstanding. There was a one diving instructor guy of "Ayaa" boat tour company. He was very rude towards guests. He was giving me attidude because of misunderstanding but also there were another couples who faced organisational issues of Ayaa as well. I asked him why he is giving attidude towards us and suddenly he started to shout at me and other 2 couples. He used many bad words against Germans and Deutschland. He mentioned that we have to act like according to his wishes because we are on his boat and in his country otherwise he would kill us diving insttuctor mentioned. Anyway I called Mr. Ayman Kady immediately when I was on the boat and thanks god there was internet connection eventhough it was too low and he called his boss and we changed boat tour immediately in diving break. Thanksfully he saved my day to be destroyed because my wife so scared and very unhappy. Eventhough It was nice experience but I do not suggest you to work "Ayaa" boat tour company you can mentione that to Tour guide Me. Ayman Kady of Pick Albatros Resort Palace Hotel.

nice place for relaxing, all meals include n any time can enjoy snacks on the beach, recommend for families

It Way amazing experience, I advise everyone.

There is no discrimination, only slow speed and low efficiency. The waiters are very enthusiastic. Because there are few Chinese tourists, they will come over to show "hello" when they see Chinese guests. There are coral reefs and fish by the hotel, and you can snorkel. There are many swimming pools, and the children have fun playing on slides. Don't compare the meals with those in China, you can eat enough. All-inclusive is very worry-free. The hygiene score is not full, one is because I occasionally see small ants in the toilet in the house, and the other is that seabirds will land on the back of the chair in the view position, which makes me feel uncomfortable.

This hotel engages in racial discrimination and prohibits Chinese from dining: The hotel restaurant operates on a reservation basis, with reservations opening at 10am. We arrived before 10am and were already in line at the reservation desk, with only four people ahead of us. However, the manager informed us that the restaurant was fully booked and couldn't offer us a dinner. Later that day, we met our German friends and they told us they managed to make reservations for the same restaurant even though they arrived the reservation desk at 11am.

This is the worst hotel I have ever stayed in! I travel internationally every month and have never seen such a bad front desk and manager! Although another manager came to apologize when I checked out, although the second manager was very professional, it was too late. The first manager had already treated his guests in the worst way! So no one can save it! 1. Discrimination at the hotel front desk! (The person in the first picture) I went to the front desk, and the front desk saw me and ignored me, but started to answer the phone. I waited for him to finish, and he answered the second call. After he hung up the phone again, I said I wanted a towel card, and he asked why, haha, do I need to ask? Of course I need a towel. Then a man came and said his request. The front desk started to talk to the man and helped him solve the problem first. Then asked me, "What is your room number?" I told him, and I told him, "You could have asked my room number early in the morning, and you didn't need me to stand here for so long." I complained and recorded it with a go pro. 2. Extremely rude front desk! (Still in the first picture) After that, I went back to ask the name of the front desk, and he first rudely snatched my go pro! He grabbed it directly! It was horrible for a guest to be in public! It was as barbaric as an animal that had not evolved. This hotel actually hired such low-level people. And the front desk immediately covered his name tag. If you did nothing wrong, what are you feeling guilty about? 3. Extremely unprofessional manager! I refused the manager's greeting and handshake because I was too angry, and expressed my dissatisfaction. Surprisingly, the manager did not apologize, and did not mention a word about the bad attitude of the employee! Instead, he complained that I should not refuse his greeting. Isn't this a diversion? Even if I shouldn't refuse the manager's greeting and handshake, as a hotel staff, shouldn't you solve the guest's complaint first? If the hotel staff is so fragile, then this hotel will definitely not be a good choice. 4. Very offensive front desk! It was the same front desk. Every time I went over, he called me China. In this case, I can only say that there is probably no one in Hurghada, Egypt, so the hotel hired such a stupid and rude employee. 5. Careless front desk! When I checked in, the front desk gave me a hotel introduction in German. I can understand the carelessness during Ramadan, but I called to request the English version, but it was not delivered. In the end, I took the time to pick it up myself. 6. Poor hygiene! The towels were disgustingly yellow, and the pillowcases were also yellow. 7. The air conditioner was broken! I almost got a heat stroke on the first night I stayed here, so I had to open the balcony window to sleep, but the cars passing outside were so noisy that I couldn't sleep well.

The hotel has complete supporting facilities and has a resort style. Most of the guests are white people, with few Chinese. The public area is particularly large and is suitable for lying down in the hotel. There are 6 restaurants, among which the seafood restaurant and German restaurant only provide dinner, and reservations must be made in advance. The hotel service staff are very warm and considerate. It is the best hotel service I have experienced in Egypt.

The staff is still very welcoming and polite. We basically ate at the Mediterranean restaurant, which is similar to the buffet on a cruise ship. Booked a dinner at a seafood restaurant which was not bad. Overall, I was very happy to stay here, with great views and good service. The only thing I think could be improved is the mattress. One of the beds could feel springs. There is also the low noise of the machine that can be heard outside the room, it seems like a machine room, but you can't hear it with the windows closed.

I think some staff are not very enthusiastic about Chinese people and are slow to solve problems. The buffet is not delicious and all restaurants have similar content. Then the hotel environment may be because my expectations are too high. Compared with five-star hotels in Southeast Asia, it is actually very average. The hotel is 90% There are very, very few white Asians.

The hotel is great, there are many restaurants with rich food, and there are many activities in the hotel.

The hotel swimming pool is huge and the rooms are very old! The service is also very poor! Italian restaurants discriminate against Chinese people! Chinese people just ignore me when they ask for barbecue, and the dinner is very bad, very bad! Breakfast was good!

This hotel is very beautiful, and the vacation is absolutely amazing. Three meals are included, and reservations can be made for restaurants of various flavors. The prices are also relatively affordable. The water of the Red Sea is great. Highly recommended!

All inclusive, very comfortable living

This hotel is the king of value for money in Egypt. The hotel is very large and has six or seven restaurants, where you can eat for free, and all drinks, drinks and juices are free. Has its own beach where you can snorkel. The pool temperature was also good. They are all European and American, and very few Chinese people look alike. The hotel does not have slippers and toothbrushes, but call housekeeping and they will send them to you. The service is also good. If you want to upgrade your room, you can ask them to upgrade it. Because the hotel is very big and there are many empty rooms in the off-season, they will usually agree. Originally we were going to stay in another hotel, but the price of the other hotel increased a lot temporarily, so we stayed in this one. It was very happy, cheap and fun, and there were six restaurants with lots of food.