Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jul 26, 2025
CindyTsang
The location is slightly off downtown; if you have a car, it's not a problem. Street parking is fine; you can pay $19 for a night. The flat is huge for two people. The facilities are in good condition. There are two Dyson fans, one in the living room and another in the bedroom. We were here in the summer, but the temperature at night was around 12-14. It's good not to have AC in the room, and the room still feels cool enough with the balcony door and the bottom windows opened in the bedroom and the living room, even without turning on the fans. There are washing machines with a drying function in the room, which are free to use, but you must bring your detergents or buy them at the front desk. I liked the living environment and the fresh air here. As it's off the main road, I enjoyed the silent evening without traffic noise.
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Price per night from:PKR 55,205
Posted on Aug 10, 2026|Traditional Room
Jeannette11
This hotel exceeded our expectations. The staff were very kind and helpful, our room was clean and quiet, and the bed was very comfortable. The location is great, close to bus stops & shops. We had a wonderful stay and will come back again
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Price per night from:PKR 33,497
Posted on May 10, 2026|Fairmont Room with 1 Queen Bed, City View, 239 sqft(22 sqm)
Guest UserLived in Victoria for 40+ years and our first stay at the Empress. Great history inside and out. Delicious breakfast in the Bengal Lounge. We will be returning.
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Price per night from:PKR 54,292
Posted on Oct 14, 2025|Traditional King Room
Guest UserI would like to share my experience at this hotel are clean, we manged to get free upgrade to suite.
The location is very convenient for accessing various tourist attractions. Directly across the street, you'll find ramen, Subway, Burger King, and several other dining options. It's just a 5-minute walk to Government Street and a shopping mall. The hotel offers a complimentary premium coffee and hot chocolate maker for guests.
Although breakfast is not included, you can enjoy delicious meals at The Ruby, a well-rated restaurant conveniently situated next to the lobby.
If you plan to cook, the nearest grocery Supermart, located 1.2 km away.
The Prime of Whale booking site is just a 10-minute walk from the hotel.
From Hotel to Swartz bay ferries terminal bus ride is 1hr, avoid 430pm to 6pm may takes up to 90mins to reach.
The butchart garden is about 45mins bus ride from our hotel bus stop 180m away from our hotel.
The Fisherman’s Wharf Marina is approximately a 20-minute walk away, allowing you to take plenty of photos along the way.
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Price per night from:PKR 26,274
Posted on Sep 3, 2025
KUAN TONG
Our family stayed at the night on the last day of Labour Day long weekend, so we felt less busy. It’s a good stay for going to Botanical Beach at Port Renfrew. The Ella beach nearby is awesome for sunset. The room is spacious for four of us. We are happy to see lots tiny fishes and 6 seals playing in the hotel private harbour. We did not use the hotel pool coz it looks not so clean. However we enjoyed the complimentary 1 hr tandem kayak very much. See lots wild lives.
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Price per night from:PKR 30,923
Posted on Jun 15, 2025|Traditional Room With 2 Queen Beds
Guest UserQuaint hotel, with a great location.
Staff greeted us as soon as we walked through the door, we were able to check in early and dump our bags and walk into the city centre which is probably 10 minutes away.
Room was very big with 2 huge comfortable beds, no tea or coffee facilities in the room but you could get some from the reception area.
We decided to eat in the pub downstairs which was lovely, it was packed and there was a game on so everyone was very happy
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Price per night from:PKR 22,373
Posted on Oct 15, 2023
ES20
Location close to the airport and pier, convenient for the next day
There is only one elevator in the whole hotel. It is very difficult to wait for a location during the morning peak period, especially when you are carrying luggage to check out, it is difficult to take the stairs.
The overall environment is good, the elevator problem
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Price per night from:PKR 30,176
Posted on Aug 28, 2024|Superior Two Queen Studio
Guest UserI had a fantastic stay at this hotel! One of the highlights was the free bike rental, which made exploring the area so much fun and convenient. The breakfast was a pleasant surprise; the homemade croissants and pastries were absolutely delicious and added a delightful touch to our mornings. The billiard room was a great way for our family to relax and enjoy some quality time together. We also found the coin laundry service incredibly handy, especially during our extended stay. Overall, a wonderful experience that made us feel right at home!
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Price per night from:PKR 20,297
Posted on Aug 5, 2025|King Room
Guest UserThe room was spacious and the service was great! The hotel is in a great location for venturing downtown by foot. We parked in their underground parking while we were there. Even when we checked out, we were allowed to keep our car in the lot until 4pm (but confirm with the front desk just incase).
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Price per night from:PKR 45,575
Posted on Aug 15, 2026|Standard Double Room, 2 Double Beds
Guest User
We had a pleasant stay at the Arbutus Inn and it was a good base for us to explore Victoria. We chose this hotel because it was affordable and parking was included. The hotel staff were super friendly and helpful throughout our stay.
The room was well equipped with air conditioning, mini fridge, microwave, coffee machine, and very good lighting. The beds were comfy and the room was mostly quiet during our stay. The bathroom was good and the provided shampoo, body lotion and bar soap for the shower. They do not provide daily housekeeping here but you can pick up more things or put in requests at the front desk. We feel extra attention should be given to the AC unit, mini fridge and shelving for cleaning.
The location for the hotel was good. There is a good diner across the street and some decent restaurants nearby. It is a 20 minute walk to Chinatown and 30 minutes to the inner harbour area which are both worth exploring. There are a couple of bus stops nearby which can get you to other areas of the city too. We drove and felt it was easy to get into and out of this area. National car rentals operates an office here as well if you need to rent a car.
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Price per night from:PKR 15,980