Hekou Hotels with Wifi

"My stay here was absolutely fantastic! The hotel's location is super convenient for getting around and shopping. The room itself was spotless, well-lit, and the bedding was so comfortable I slept like a baby. The front desk staff were incredibly warm and helpful, checking me in and out efficiently, and quick to respond to any requests – they really thought of all the little details. The overall environment was quiet and elegant, and I honestly couldn't find a single fault with the cleanliness or service. It offers great value for money, and I'll definitely choose to stay here again on my next visit. Highly recommend it to everyone!"

"The location was perfect: a few minutes walking from the border, good cheap food and a night market around the corner and a China Unicom shop to get a sim card is next door. The staff is great too. They helped me set up and verify my WeChat account and hailed down a metered taxi to the train station (13 yuan) when I didn't find a ride on Didi. A con of this place was the smell of smoke in the room (as long as the window was open it was fine) and the mold in the bathroom. But nothing too bad and a good place to stay for a night."

"1. When I entered the room, I found an empty water bottle and a bag, which were likely left behind by housekeeping. This shouldn't happen and indicates that the room wasn't cleaned thoroughly or checked properly. 2. For breakfast, the auntie making the chicken pho added mostly chicken giblets, neck, and brains instead of actual chicken meat. I took two bites of the noodles and one piece of chicken before leaving. 3. The front desk lady was very welcoming, friendly, and helpful with all my questions. 4. The location is great, right next to the border gate, so you don't have to drive around looking for parking. 5. After the rain, the hotel's floor tiles became extremely slippery. I saw someone fall and had to walk very carefully myself. Honestly, it's probably best to avoid staying here on a rainy day. All the good feedback is thanks to the front desk staff."

"The hygiene, service, decor, software and hardware facilities, and toiletries were all excellent 👍. Plus, the free pick-up service was a nice touch. I think they've really put a lot of effort into doing things well. Now, about breakfast. There weren't many vegetable options to begin with, but this morning, I arrived at the restaurant at 9:15 AM and most of the stir-fries were already gone. A staff member walked by the congee section at least three times. I waited 30 minutes, and it was almost 10:00 AM, but no one refilled the dishes. At least when it comes to vegetables, they could offer more. I understand they might be trying to control costs and avoid waste if there aren't many guests, but it wouldn't hurt to add one or two more vegetable dishes, or at least proactively ask guests if they'd like more. I don't think that's unreasonable. I hope the hotel's business flourishes. Regarding breakfast, they could learn from some smaller, well-run B&Bs and chain hotels to improve in this area without causing waste. Since the hotel is ranked as a high-end establishment on various platforms, it should really live up to that name."

"I was here for a trip, and the hotel is only a four to five-minute walk from the border crossing. The hotel is clean and hygienic, with spacious rooms and a great wet/dry separation in the bathroom. All the facilities are very new and complete. Parking is easy, and they even gave us a free room upgrade when we checked in. I highly recommend this hotel; its high level of comfort truly enhanced our trip."

"The hotel is in an excellent spot—just a very short walk from the landport, which makes arriving and departing incredibly convenient. The room itself is dated in terms of décor, but it’s surprisingly spacious, which helps offset the older interior. The main drawback is the Wi‑Fi. Unfortunately, it barely works most of the time, which can be frustrating if you rely on a stable connection for planning or communication."

"Our room got upgraded, so it was quite spacious, which we were very happy about. The location is excellent, right outside you'll find a bar with a great view, and it's also very convenient with plenty of food and drink options nearby. Overall, we were satisfied!"

"Great hotel in Hekau. Friendly staff to help with whatever you need and only minutes from the railway station. I'd recommend this hotel to anyone looking for a comfortable and clean place to stay at. I'd give it 4.5 star rating."

"The hotel interior is quite comfortable, the breakfast is good, the service is very warm, the swimming pool is quite standard, and it's a suitable resort. The cicadas chirping in the hotel are also very rhythmic, and the noise stops before you go to sleep. Overall, I recommend it."

"The room was newly renovated and was pretty good, but the air conditioner should be an old one, and it would drip at night, which would affect sleep. The toilet was also broken. Everything else was good, no problem, the bed was big, it was right on the Vietnam City Tower, and parking was also very convenient."