Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jul 2, 2026
泰利王Although this hotel isn't directly on Lake Toya, its quiet location really creates a comfortable, vacation-like atmosphere. We were lucky enough to get a room upgrade to the largest room they have – it was so big you could run around in it! 😂 Their dinner and breakfast package was also high-quality, with very fresh and beautifully presented food that was super 'Instagrammable.' I'd definitely stay here again next time.
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Price per night from:SGD 321
Posted on Mar 16, 2026
Guest User
A very nice, new hotel with a resort feel. While skiing isn't ski-in and out, the shuttle bus is very convenient, and there's a ski locker. The hotel also has hot springs, massage parlors, and omakase (massage parlors), so you won't feel tired after skiing.
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Price per night from:SGD 220
Posted on Mar 27, 2025|Two-Bedroom Suite-Dual Key
Guest UserThe overall experience at this hotel was quite good. The room was very clean, and the layout was well-designed. I especially appreciated the thoughtful design of the bedroom, which was enclosed with a door to ensure a very quiet environment, greatly improving the quality of sleep. The only downside was that the room had only air conditioning and no water heating, which made the air extremely dry. Even with a humidifier turned on, it didn’t help much, and my throat still felt uncomfortable at night. If they could improve the heating system or provide better humidification equipment, the experience would be even better!
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Price per night from:SGD 283
Posted on Jun 7, 2026|2 Bedroom Suite - Twin Bed
GW stevenVery spacious house. The three of us booked an apartment suite with two bedrooms, two bathrooms, an open kitchen, and a large living room. The house was very clean. The fridge had three complimentary drinks already in it, as informed by the front desk.
The area is surrounded by hotels. We drove in the evening and parked in the underground garage, then didn't go out again. So, I'm not sure how convenient the surroundings are.
It's about a 12-minute drive to Takahashi Farm, which felt quite convenient.
It's a good hotel if you don't rely heavily on hotel services. It's great for self-sufficient travelers. The price is generally acceptable.
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Price per night from:SGD 140
Posted on Mar 24, 2025|Japanese Western Style Room Non-smoking
Viktoriia KWe had a wonderful stay at Niseko Grand Hotel! My friend and I truly enjoyed our time there. One of the highlights was definitely the hotel's own hot springs — absolutely amazing. There are both female-only and mixed-gender areas, which was a great option to have.
The staff was incredibly friendly and always eager to help with anything we needed. Their hospitality really made us feel welcome. In fact, staying here felt more like being at a countryside residence than at a hotel — warm, peaceful, and cozy, just like home. We would definitely stay here again if we return to Niseko — and we hope we will!
We stayed in a traditional Japanese-style room, which made the experience even more special. Yukata and yuami (bathing suit) were also provided.
The hotel also offers free shuttle buses to the ski slopes regularly, which made it super convenient for us to enjoy the mountains. On the day of our departure, the hotel’s driver kindly took us to the nearest train station.
Another standout was the hotel’s restaurant. Breakfast was included in our stay, and we also chose to have dinner there a few times. Every dish we tried was delicious and beautifully prepared. The buffet offered a wide variety of both Asian and Western cuisine, and the selection was impressive for both breakfast and dinner.
We also tried eating out at a couple of other restaurants in Niseko, but we both agreed that the hotel’s restaurant was by far the best for us.
Highly recommend this place!
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Price per night from:SGD 63
Posted on Aug 31, 2026|Central Building Twin Room With Lake View
Guest UserThe hotel surroundings are lovely, perfect for simply relaxing. The front desk staff were very helpful, providing detailed explanations as the hotel is divided into the East, Main, and West wings. We booked the ”one night, two meals” plan and were satisfied with dinner. However, the breakfast didn't quite live up to the price point of over two thousand. Also, it was unexpected that bath towels weren't provided in the onsen area, even though they were in the room. I haven't encountered this at other onsen hotels in Japan.
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Price per night from:SGD 225
Posted on Jan 7, 2024|Quadruple Room-Non-Smoking
JasonsyhA very affordable lodge to book if you intend to snowboard/ski for long! Although location is slightly far from hirafu and other mountains, they offer bus services there. Also there is free shuttle buses back from the mountains which stops opposite the lodge!
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Price per night from:SGD 70
Posted on Feb 27, 2026
ljhaykim
We had a great stay in Toya! The hotel is conveniently located near both the bus station and the train station, which made traveling very easy. The location is definitely one of its best features.
The staff were very accommodating and helpful throughout our stay. Just a heads up — there is no private bath in the room, so be prepared to use the public bath/onsen. But honestly, the onsen was very good and relaxing, so it was a great experience.
Getting a taxi early in the morning (before 7 AM) can be quite difficult in Toya, so it’s better to arrange your taxi the night before. A taxi from the station to the hotel costs around 2,000–3,000 yen.
Overall, a comfortable, relaxing, and convenient place to stay!
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Price per night from:SGD 65
Posted on Aug 24, 2026|Japanese Western Style Room With Lake View(buffet)
Guest User
After seeing so many negative reviews, I was a bit hesitant about booking Lakeside Pavilion, but my actual experience was surprisingly good. First, the service was warm and proactive; I didn't encounter any of the alleged discrimination against Chinese guests. Second, the rooftop onsen was excellent, and the room had a great view. Even though there was a bed, we asked for three futons to be laid out, which was very comfortable. As for outdated facilities, you barely use the in-room bathing facilities at an onsen hotel anyway. While dinner and breakfast weren't exceptionally refined, there was a wide variety of options, so you're sure to find something delicious. I'm very satisfied with my choice this time.
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Price per night from:SGD 143
Posted on Mar 3, 2026|Deluxe Suite With Tatami
NabellachanceWe stayed at Niseko Towers and overall had a mixed experience.
The location is great if you’re driving, as there is plenty of parking available. Without a car, however, it may feel less convenient. The building has an onsen on-site, which was a nice touch after a long day out.
One of the biggest positives is the size of the apartment — it’s very spacious, with more than enough room for large luggage and ski gear. This makes it comfortable for longer stays.
However, there were some downsides. The bed was quite hard, and we both woke up with back pain during our stay. Unfortunately, the breakfast was disappointing — very limited selection and lacking in quality. It didn’t feel like much care was put into the overall hospitality experience.
In summary, the space and parking are strong points, but improvements in bedding comfort and breakfast quality would make a big difference.
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Price per night from:SGD 70