Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on May 4, 2026
Guest User
This hotel is a good option for solo male travelers. It fits well with what many men come to this city for, and for that specific purpose it works quite well.
That said, there are definitely some areas that could be improved — there’s room for growth. But overall, it’s a solid place to stay.
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Price per night from:AU$ 167
Posted on Apr 12, 2026|Deluxe Twin Room, Non Smoking
ThomchongaEvery staff member was enthusiastic and greeted us with a smile, and the room was nice. However, on my first day, there was a tour group checking in, so there was some noise because they didn't close their doors properly, which was quite noticeable.
The location is not ideal; the area felt unsafe. When we walked back to the hotel after dinner, which was only a 5-minute walk, two children actually asked us for money. So, try to avoid walking around at night.
Overall, if you just stay inside the hotel, it's pretty good.
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Price per night from:AU$ 93
Posted on Jun 16, 2026|Economy Deluxe Room
Anonymous User
My recent trip to Clark, Philippines, included a stay at Queens Hotel Clark, and I must say the overall experience was quite good. I'd definitely recommend it to first-time independent travelers visiting Clark.
First off, the location is incredibly convenient. It's right near the bustling heart of Angeles City, surrounded by numerous restaurants, massage parlors, convenience stores, and bars, all within walking distance. The area offers excellent amenities. Getting to Clark International Airport from Queens Hotel Angeles City takes about 15 to 20 minutes by car, so transportation is a breeze.
The room itself was larger than expected and very clean. The bed was comfortable, the air conditioning was strong, and the hot water supply was reliable. It was well-equipped with all the essentials, including a safe, refrigerator, and hairdryer, making it suitable for both short and medium-term stays. While the soundproofing isn't top-notch, it's pretty good for a hotel in this price range.
The hotel staff were all very friendly and accommodating. From the front desk to housekeeping and security, everyone was polite and ready to assist with any issues. The check-in and check-out processes were quick and smooth, reflecting a professional level of service.
The swimming pool, though not particularly large, was well-maintained with clean water – perfect for relaxing during the day or evening. The breakfast options at the restaurant weren't luxurious, but the food tasted good and was sufficient for most travelers.
If I had to point out any downsides, some of the room furnishings show a bit of age and occasional signs of wear. Also, if you're there on a weekend or during peak season, the surrounding nightlife can get quite lively. Light sleepers might want to request a quieter room.
Overall, considering the price, location, room comfort, and service quality, Queens Hotel Clark offers excellent value for money. Whether you're traveling independently, on a business trip, or enjoying a short holiday in Clark, it's a very worthwhile accommodation option.
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Price per night from:AU$ 59
Posted on Apr 6, 2026|Deluxe King Room
LouisseWe had a pleasant stay overall and really enjoyed our time at the hotel. Our room on the 5th floor was comfortable, well-arranged, and provided a relaxing space after a long day. The elevator was efficient and made getting around the building very convenient. The breakfast was decent, although there is some room for improvement. I would not recommend ordering the bangus, as it did not match the photo shown and was noticeably small in portion. My partner was quite disappointed with that choice. On the bright side, I ordered the American breakfast and found it much more satisfying, both in taste and portion size. One area that could use attention is cleanliness, particularly with the bedding. I have allergy rhinitis, and I noticed that my symptoms were slightly triggered while under the blanket, which suggests that a more thorough cleaning process might be beneficial. What truly stood out during our stay was the staff. The reception team was consistently warm, friendly, and welcoming. They greeted us with genuine smiles every time we passed by, which made the experience feel more personal and enjoyable. Despite a few minor issues, we genuinely loved our stay.
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Price per night from:AU$ 45
Posted on Mar 22, 2026|Deluxe King Room with Balcony(Pool View)
Guest UserI chose this hotel as one of the amenities mentioned a sauna. Apparently, they don't have a sauna amenity-- but a room that has a sauna. That is awfully misleading. As soon as we checked in, I was already disappointed.
While it is new and recently renovated, I find the various elements of the room overdesigned and not very user-friendly. The peephole on the door was too high for either of us to reach. It also didn't have a cover (security risk). It might’ve been 6 feet. The chair and desk was not very ergonomic, the table was too high and the chair low. I dunno, seems like they designed the room for big people and I’m just a hobbit in a human world. The tables’ glass tops easily slides off because it doesn't have rubber feet to keep it in place. The sliding doors of the closet could easily overlap that it’d be hard to pull them to close properly. The bathroom door was unnecessarily huge. The bathtub setup is not very accessible, it’s setup way too high that you literally need a foot stool (that they have ready) to climb on. Needing a footstool and a handle is very accident-prone (the room we got was not senior/PWD-friendly, or even for someone with injuries). Even as an able-bodied person, it feel like one wrong slip on the stool can have disastrous consequences. The tub drain can easily be stepped on and then it closes, weird.
The staff were nice and friendly but it was odd that they didn’t seem too aware about various hotel policies and rules or even amenities when asked about: whether the sauna was an amenity, if asking for a bottled water was paid, if getting something printed at the front desk would be paid, or when the lights would turn on when the power went out. Speaking of the power going out, it took more than 5 minutes, perhaps even up to 10, for the generator to kick in or maybe it was the actual power coming back already--not sure. But there was absolutely no care to its customers about the power outage that we were just in the room waiting for the lights to come on… It was never spoken about when we checked out the next day. No one checked on us after the lights came back on either. We had to find the number to call the front desk as the phone needs power to work and the number on the keycard doesn't work.
Only one guy in the restaurant seemed to be on top of things during breakfast. Also seemed like they used powdered pineapple juice.
But hey, the bed was really comfy, everything was new and clean. The room was also spacious.
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Price per night from:AU$ 76
Posted on Sep 30, 2026|Executive Room
Anonymous UserAside from the clogged toilet, everything else was okay. The room rate was quite expensive for the area, and I'm not sure why an old hotel like this would increase its prices.
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Price per night from:AU$ 37
Posted on Apr 8, 2026
leerach12
⭐⭐⭐⭐⭐ 10/10 Family Stay Experience at SureStay Hotel
We had a wonderful 3 days and 2 nights stay at SureStay Hotel with our family, and it was truly a great experience from start to finish.
What we loved the most is that we were able to cook inside the room. This was very convenient for us, especially since we were traveling with kids. It made our stay more comfortable, more flexible, and it also helped us save on food expenses. It really felt like a home away from home.
The staff were also very helpful, accommodating, and friendly throughout our stay. They were always ready to assist whenever we needed something, which made the experience even more pleasant and stress free.
Another highlight of our stay was the pool. My kids absolutely enjoyed it and had so much fun swimming. It became one of their favorite parts of the trip, and we appreciated how relaxing and family friendly the pool area was.
Overall, we had a very comfortable and enjoyable stay. Clean rooms, helpful staff, great amenities, and very family friendly environment. We will definitely consider staying here again and would highly recommend SureStay Hotel for families looking for a relaxing and convenient stay.
10 out of 10 experience. Thank you SureStay Hotel for making our family trip memorable.
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Price per night from:AU$ 51
Posted on Apr 8, 2026
Guest User
Service totally out is like the don't know what they gonna do... They kind of trouble in so many ways but they have atleast 4 reception in front but the way they did their Job kind of out for me. We have called the customer service for what bathroom matt they came too late we have to call atleast 2-3 for them to bring it..
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Price per night from:AU$ 61
Posted on Feb 13, 2026
mariajarya
The place is nice, it's just that some of the facilities like the TV was not working when we got there. But all in all, all the staff are accommodating.
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Price per night from:AU$ 17
Posted on Sep 18, 2026|Deluxe Room
TRT-TravelI had a very pleasant stay at Ritz Hotel Angeles and overall, I was satisfied with the experience. From the moment I arrived, the staff were welcoming, accommodating, and responsive to requests. They were easy to approach whenever I needed assistance, which made the stay much more convenient and comfortable.
The room was clean, comfortable, and well maintained. It provided a relaxing place to rest after a long day, and the overall atmosphere of the hotel was peaceful and pleasant. I also appreciated that the room had the essential amenities needed for a comfortable stay. Housekeeping and hotel staff were attentive, and any requests or concerns were handled efficiently.
One of the things I appreciated most was the hotel’s convenient location in Angeles City. It was easy to get around the area, and transportation was readily available whenever needed. This made the hotel particularly convenient for business travelers, as well as guests who may have meetings, appointments, or other activities around Angeles and Clark. There are also various establishments within the surrounding area, making it easy to find dining and other necessities.
The staff contributed greatly to the positive experience. They were courteous, professional, and willing to assist whenever needed. Good customer service can make a big difference during a hotel stay, and I appreciated how approachable and helpful the team was throughout my visit.
The hotel also offers good value for its location and overall service. It is a practical choice for travelers looking for a comfortable and accessible place to stay in Angeles City without unnecessary complications.
Overall, I had a smooth and enjoyable experience at Ritz Hotel Angeles. The combination of accommodating staff, comfortable rooms, convenient location, and easy access to transportation made the stay worthwhile. I would consider staying here again on a future visit to Angeles City and would recommend it to both business and leisure travelers looking for a convenient and comfortable accommodation option.
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Price per night from:AU$ 48