Dedeman Bostanci Istanbul Hotel & Convention Center

Dedeman Bostanci Istanbul Hotel & Convention Center Reviews

Dedeman Bostanci Istanbul Hotel & Convention Center

İçerenköy, Değirmen Yolu Cd. No: 39B, Atasehir, Istanbul, 34752, TürkiyeView Hotel Details
Dedeman Bostanci Istanbul Hotel & Convention Center
Dedeman Bostanci Istanbul Hotel & Convention CenterDedeman Bostanci Istanbul Hotel & Convention CenterDedeman Bostanci Istanbul Hotel & Convention Center
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Dedeman Bostanci Istanbul Hotel & Convention Center Guest Reviews

4/5
Very Good
75 review
Verified reviews
Location3.9
Amenities3.9
Service4.1
Cleanliness4.2
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All reviews(75)
Positive reviews(71)
Reviews with photos/video(9)
Awesome stay(12)
Clean and tidy(10)
Friendly staff(6)
Perfect for business trips(4)
Negative reviews(4)
MrUmitbaysal
Superior Room
Stayed in Dec 2024
Business travellers
8 review
3.2/5
Posted on Jan 13, 2025
Its okey hotel however room cleaning services horrible they never put any cleaning products such as shampoo
Response from Property: Dear Guest,First of all, we would like to thank you for taking the time to write to us regarding your experience at the Dedeman Bostancı Istanbul Hotel. We do appreciate your feedback and we continue to thrive to improve our standard of service at all times. Your comments have been shared with our team members accordingly and we are looking forward to welcoming you back to our Hotel in the near future. Kind Regards, Arda KARAGULLEGeneral Manager
Anonymous User
Superior Room
Stayed in Nov 2024
Couples
2 review
2.5/5
Posted on Jan 2, 2025
There is nothing inside the minibar, room service just bring foods(cocktails etc. doesn’t offered.), not only toilet reservoir is not working properly but also hair dryer is an ancient thing. It is not like 5 star hotel. I would give 3 stars.
Response from Property: Dear Valued Guest,We would like to thank you for taking the time and trouble to write to us regarding your experience at the Dedeman Bostancı Istanbul Hotel.We are extremely sorry about the unsatisfactory level of service that you experienced during your stay and we can assure you that the matter has been thoroughly investigated and will not re-occur.We do hope that we will be in a position to welcome you back at the Dedeman Istanbul Hotel and redeem ourselves.Once again, thank you very much for bringing your dissatisfaction with the levels of service to our attention.Kind Regards,Arda KARAGULLEGeneral Manager
cmturhan
Superior Room
Stayed in Nov 2024
Travel with friends
4 review
2.7/5
Posted on Jan 12, 2025
The stay was extremely disappointing. The room was poorly ventilated, with the AC failing to cool properly, leaving temperatures above 27°C and no fresh air. Opening the window brought in exhaust fumes and loud traffic noise, making it unbearable. The small room and lack of oxygen created a highly uncomfortable environment.Staff was friendly and polite, despite they could not help. While the breakfast was decent, the overall experience was far from acceptable, falling short of even basic standards. Not recommended.
Response from Property: Dear Valued Guest,We would like to thank you for taking the time and trouble to write to us regarding your experience at the Dedeman Bostancı Istanbul Hotel.We are extremely sorry about the unsatisfactory level of service that you experienced during your stay and we can assure you that the matter has been thoroughly investigated and will not re-occur.We do hope that we will be in a position to welcome you back at the Dedeman Istanbul Hotel and redeem ourselves.Once again, thank you very much for bringing your dissatisfaction with the levels of service to our attention.Kind Regards,Arda KARAGULLEGeneral Manager
MooNum
Superior Room
Stayed in May 2024
Business travellers
66 review
4.0/5
Very Good
Posted on Jun 25, 2024
The hotel is ok to stay for work and doing a business only.they have 2 restaurants.
Response from Property: Dear Guest, Thank you for taking the time to share your experiences at our hotel with us. As Dedeman Bostancı, we are extremely pleased to learn that you enjoyed the service you received from our hotel. We would like you to know that we will be honored to host you again in our hotel as soon as possible. Kind regards, Arda KARAGÜLLE General manager
Nándor Kovács
Superior Room
Stayed in Oct 2024
Business travellers
5 review
4.0/5
Very Good
Posted on Nov 27, 2024
Everything is OK, nice and helpful staff. Gym is a bit small but they have sauna and steam, breakfast non-remarkable. Rooms clean and spaceous.
Response from Property: Dear Guest, We would like to thank you for taking the time to write to us regarding your experience at the Park Dedeman Bostancı Hotel. We are extremely pleased to know that you enjoyed our service. Your scorings have been shared with our Team members accordingly and we are looking forward to Welcoming you back to our Hotel in the near future. Kind Regards, Arda KARAGULLEGeneral Manager
Esra
Superior Room
Stayed in Nov 2023
Business travellers
1 review
4.5/5
Great
Posted on Dec 20, 2023
We stayed for 3 nights as a family. Our overall experience was quite positive. The staff was very helpful. The breakfast had a good variety of options and the quality of the food was good. The breakfast staff were devoted to their tasks. Zeynep hanım made sure we had our omelettes every morning :) The room and the beddings were clean. The location is not the best if you are looking for a tourist area. But it is very close to a metro station. My suggestion for improvement would be removal of carpets from the rooms and switching to hardwood flooring, considering allergic guests. In the overall I would recommend this hotel.
Response from Property: Dear Guest, We would like to thank you for taking the time to write to us regarding your experience at the Dedeman Bostancı Hotel. We are extremely pleased to know that you enjoyed our service. Your scorings have been shared with our Team members accordingly and we are looking forward to Welcoming you back to our Hotel in the near future. Kind Regards, Arda KARAGULLEGeneral Manager
Fatih
Superior Room
Stayed in May 2024
Business travellers
4 review
5.0/5
Outstanding
Posted on Jun 23, 2024
Trip.com var hayat var 🥰😁
Response from Property: Değerli Misafirimiz, Otelimizde edindiğiniz deneyimlerinizi zaman ayırıp bizimle paylaştığınız için teşekkür ederiz. Dedeman Bostancı olarak otelimizden aldığınız hizmetten keyif aldığınızı öğrenmekten son derece memnunuz. Sizi en yakın zamanda tekrar otelimizde ağırlamaktan onur duyacağımızı bilmenizi isteriz. Saygılarımla, Arda KARAGÜLLEGenel Müdür
Guest User
Superior Room
Stayed in Apr 2023
Family
1 review
3.7/5
Posted on May 28, 2023
İlk gece kaldığımız odanın sıcak su ayarı yapılamıyordu sonra tamir edildi denildi fakat olmamıştı, oda değişimini rica ettik ve odamız değiştirildi.
Response from Property: Dear Guest,First of all, we would like to thank you for taking the time to write to us regarding your experience at the Dedeman Bostancı Istanbul Hotel. We do appreciate your feedback and we continue to thrive to improve our standard of service at all times. Your comments have been shared with our team members accordingly and we are looking forward to welcoming you back to our Hotel in the near future. Kind Regards, Sinan MISIRLIGeneral Manager
Guest User
Superior Room
Stayed in Apr 2023
Business travellers
2 review
4.5/5
Great
Posted on May 26, 2023
My experience at this hotel was good the food was great and the service and the staff on point.
Response from Property: Dear Guest, We would like to thank you for taking the time to write to us regarding your experience at the Dedeman Bostancı Istanbul Hotel. We are extremely pleased to know that you enjoyed our service. Your scorings have been shared with our Team members accordingly and we are looking forward to Welcoming you back to our Hotel in the near future. Kind Regards, Sinan MISIRLIGeneral Manager
Mohammed
Deluxe Room
Stayed in Jun 2022
Couples
3 review
3.0/5
Posted on Jul 17, 2022
The building is old and you can smiles sewage odder in bath room . Towels are turn and old. The is okay in size, but the air conditioner is very bad. In middle of the night it get hot.
Response from Property: Dear Guest,First of all, we would like to thank you for taking the time to write to us regarding your experience at the Dedeman Bostancı Istanbul Hotel. We do appreciate your feedback and we continue to thrive to improve our standard of service at all times. Your comments have been shared with our team members accordingly and we are looking forward to welcoming you back to our Hotel in the near future. Kind Regards, Sinan MISIRLIGeneral Manager
Edina Szabo
Superior Room
Stayed in Jun 2022
Booked for others
1 review
4.7/5
Amazing
Posted on Jul 28, 2022
I think it was all right
Response from Property: Dear Guest, We would like to thank you for taking the time to write to us regarding your experience at the Dedeman Bostancı Hotel. We are extremely pleased to know that you enjoyed our service. Your scorings have been shared with our Team members accordingly and we are looking forward to Welcoming you back to our Hotel in the near future. Kind Regards, Sinan MISIRLIGeneral Manager
Guest User
Superior Room
Stayed in Apr 2023
Solo travellers
24 review
1.0/5
Posted on May 11, 2023
Terrible
Response from Property: Dear Guest,First of all, we would like to thank you for taking the time to write to us regarding your experience at the Dedeman Bostancı Istanbul Hotel. We do appreciate your feedback and we continue to thrive to improve our standard of service at all times. Your comments have been shared with our team members accordingly and we are looking forward to welcoming you back to our Hotel in the near future. Kind Regards, Sinan MISIRLIGeneral Manager
Mehmet Dolu
Superior Room
Stayed in Mar 2025
Couples
12 review
5.0/5
Outstanding
Posted on Apr 18, 2025
It is definitely a hotel that I always prefer when I come to Istanbul because it is very clean and easy to reach.
Original TextTranslated by Google
Response from Property: Sayın Mehmet Dolu,Değerli puanlamanız ve nazik yorumunuz için teşekkür ederiz. Dedeman Bostancı olarak, misafirlerimizin memnuniyeti için sürekli kendimizi geliştirmeye ve en iyi hizmeti sunmaya özen gösteriyoruz. Bu memnuniyetinize katkı sağlamak bizim için büyük bir mutluluktur.Sizi en kısa zamanda tekrar ağırlamaktan memnuniyet duyarız.Saygılarımızla,Arda KARAGULLEGeneral Manager
Guest User
Superior Room
Stayed in Jan 2025
Business travellers
10 review
3.2/5
Posted on Feb 25, 2025
The hotel's underground parking spaces are charged! There are still such broken TVs in 2025 The carpet is very old
Original TextTranslated by Google
Response from Property: Thank you for sharing your feedback with us. At Dedeman Bostancı, we strive to offer the highest quality service to our guests, and we apologize for any inconvenience that may have impacted your experience.Please be assured that your comments are valuable to us as we work on making the necessary improvements to enhance our services.We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience.Best regards,Arda KARAGULLE General Manager
Anonymous User
Superior Room
Stayed in Dec 2024
Couples
1 review
3.2/5
Posted on Feb 19, 2025
The hotel was clean and the bed is very comfortable. Would definitely stay again
Original TextTranslated by Google
Response from Property: Thank you for your valuable feedback. At Dedeman Bostancı, we aim to provide high-quality service to all our guests, and we are delighted to hear that you enjoyed your experience with us.We look forward to the pleasure of welcoming you back whenever your travels bring you to this beautiful city of Turkey.Best regards,Arda KARAGULLE General Manager