Dedeman Bostanci Istanbul Hotel & Convention Center Reviews
Dedeman Bostanci Istanbul Hotel & Convention Center
İçerenköy, Değirmen Yolu Cd. No: 39B, Atasehir, Istanbul, 34752, TürkiyeView Hotel Details
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Dedeman Bostanci Istanbul Hotel & Convention Center Guest Reviews
4.2/5
Very Good
54 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities4.2
Service4.2
Cleanliness4.4
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All reviews(54)
Positive reviews(52)
Reviews with photos/video(6)
Awesome stay(11)
Clean and tidy(6)
Negative reviews(2)
MooNum
Superior Room
Stayed in Jun 2024
Business travellers
55 review
4.0/5
Very Good
Posted on Jun 25, 2024
The hotel is ok to stay for work and doing a business only.they have 2 restaurants.
Response from Property: Dear Guest,
Thank you for taking the time to share your experiences at our hotel with us.
As Dedeman Bostancı, we are extremely pleased to learn that you enjoyed the service you received from our hotel. We would like you to know that we will be honored to host you again in our hotel as soon as possible.
Kind regards,
Arda KARAGÜLLE
General manager
Nándor Kovács
Superior Room
Stayed in Nov 2024
Business travellers
5 review
4.0/5
Very Good
Posted on Nov 27, 2024
Everything is OK, nice and helpful staff. Gym is a bit small but they have sauna and steam, breakfast non-remarkable. Rooms clean and spaceous.
Response from Property: Dear Guest, We would like to thank you for taking the time to write to us regarding your experience at the Park Dedeman Bostancı Hotel. We are extremely pleased to know that you enjoyed our service. Your scorings have been shared with our Team members accordingly and we are looking forward to Welcoming you back to our Hotel in the near future. Kind Regards, Arda KARAGULLEGeneral Manager
Esra
Superior Room
Stayed in Dec 2023
Business travellers
1 review
4.5/5
Great
Posted on Dec 20, 2023
We stayed for 3 nights as a family. Our overall experience was quite positive. The staff was very helpful. The breakfast had a good variety of options and the quality of the food was good. The breakfast staff were devoted to their tasks. Zeynep hanım made sure we had our omelettes every morning :) The room and the beddings were clean. The location is not the best if you are looking for a tourist area. But it is very close to a metro station. My suggestion for improvement would be removal of carpets from the rooms and switching to hardwood flooring, considering allergic guests. In the overall I would recommend this hotel.
Response from Property: Dear Guest, We would like to thank you for taking the time to write to us regarding your experience at the Dedeman Bostancı Hotel. We are extremely pleased to know that you enjoyed our service. Your scorings have been shared with our Team members accordingly and we are looking forward to Welcoming you back to our Hotel in the near future. Kind Regards, Arda KARAGULLEGeneral Manager
Fatih
Superior Room
Stayed in Jun 2024
Business travellers
4 review
5.0/5
Outstanding
Posted on Jun 23, 2024
Trip.com var hayat var 🥰😁
Response from Property: Değerli Misafirimiz, Otelimizde edindiğiniz deneyimlerinizi zaman ayırıp bizimle paylaştığınız için teşekkür ederiz. Dedeman Bostancı olarak otelimizden aldığınız hizmetten keyif aldığınızı öğrenmekten son derece memnunuz. Sizi en yakın zamanda tekrar otelimizde ağırlamaktan onur duyacağımızı bilmenizi isteriz. Saygılarımla, Arda KARAGÜLLEGenel Müdür
Guest User
Superior Room
Stayed in May 2023
Family
1 review
3.7/5
Posted on May 28, 2023
İlk gece kaldığımız odanın sıcak su ayarı yapılamıyordu sonra tamir edildi denildi fakat olmamıştı, oda değişimini rica ettik ve odamız değiştirildi.
Response from Property: Dear Guest,First of all, we would like to thank you for taking the time to write to us regarding your experience at the Dedeman Bostancı Istanbul Hotel. We do appreciate your feedback and we continue to thrive to improve our standard of service at all times. Your comments have been shared with our team members accordingly and we are looking forward to welcoming you back to our Hotel in the near future. Kind Regards, Sinan MISIRLIGeneral Manager
Guest User
Superior Room
Stayed in May 2023
Business travellers
2 review
4.5/5
Great
Posted on May 26, 2023
My experience at this hotel was good the food was great and the service and the staff on point.
Response from Property: Dear Guest, We would like to thank you for taking the time to write to us regarding your experience at the Dedeman Bostancı Istanbul Hotel. We are extremely pleased to know that you enjoyed our service. Your scorings have been shared with our Team members accordingly and we are looking forward to Welcoming you back to our Hotel in the near future. Kind Regards, Sinan MISIRLIGeneral Manager
Mohammed
Deluxe Room
Stayed in Jul 2022
Couples
3 review
3.0/5
Posted on Jul 17, 2022
The building is old and you can smiles sewage odder in bath room . Towels are turn and old.
The is okay in size, but the air conditioner is very bad. In middle of the night it get hot.
Response from Property: Dear Guest,First of all, we would like to thank you for taking the time to write to us regarding your experience at the Dedeman Bostancı Istanbul Hotel. We do appreciate your feedback and we continue to thrive to improve our standard of service at all times. Your comments have been shared with our team members accordingly and we are looking forward to welcoming you back to our Hotel in the near future. Kind Regards, Sinan MISIRLIGeneral Manager
Edina Szabo
Superior Room
Stayed in Jul 2022
Booked for others
1 review
4.7/5
Amazing
Posted on Jul 28, 2022
I think it was all right
Response from Property: Dear Guest, We would like to thank you for taking the time to write to us regarding your experience at the Dedeman Bostancı Hotel. We are extremely pleased to know that you enjoyed our service. Your scorings have been shared with our Team members accordingly and we are looking forward to Welcoming you back to our Hotel in the near future. Kind Regards, Sinan MISIRLIGeneral Manager
Guest User
Superior Room
Stayed in May 2023
Solo travellers
29 review
1.0/5
Posted on May 12, 2023
Terrible
Response from Property: Dear Guest,First of all, we would like to thank you for taking the time to write to us regarding your experience at the Dedeman Bostancı Istanbul Hotel. We do appreciate your feedback and we continue to thrive to improve our standard of service at all times. Your comments have been shared with our team members accordingly and we are looking forward to welcoming you back to our Hotel in the near future. Kind Regards, Sinan MISIRLIGeneral Manager
Anonymous User
Superior Room
Stayed in Sep 2024
Business travellers
13 review
5.0/5
Outstanding
Posted on Oct 9, 2024
Not bad!
Just a few dining options nearby
It's better to stay near the mall
But it's still convenient to take a taxi
The distance to the beach is acceptable, I suggest you walk along the coastline
Original TextTranslated by Google
Response from Property: Dear Guest, We would like to thank you for taking the time to write to us regarding your experience at the Park Dedeman Bostancı Hotel. We are extremely pleased to know that you enjoyed our service. Your scorings have been shared with our Team members accordingly and we are looking forward to Welcoming you back to our Hotel in the near future. Kind Regards, Arda KARAGULLEGeneral Manager
Guest User
Superior Room
Stayed in Nov 2024
Business travellers
2 review
4.5/5
Great
Posted on Nov 23, 2024
Room cleaning - the quality of the materials used is ***et good. The staff is educated and has good communication skills. Breakfast varieties are ***et quality and have a rich content
Original TextTranslated by Google
Response from Property: Değerli Misafirimiz, Otelimizde edindiğiniz deneyimlerinizi zaman ayırıp bizimle paylaştığınız için teşekkür ederiz. Dedeman Bostancı olarak otelimizden aldığınız hizmetten keyif aldığınızı öğrenmekten son derece memnunuz. Sizi en yakın zamanda tekrar otelimizde ağırlamaktan onur duyacağımızı bilmenizi isteriz. Saygılarımla, Arda KARAGÜLLEGenel Müdür
Guest User
Superior Room
Stayed in Nov 2024
Business travellers
2 review
3.5/5
Posted on Nov 18, 2024
The air conditioner cannot be adjusted, and the room is quite stuffy; the hot water for showering is complicated to adjust, and it took me a long time to figure out how to adjust it; there are not many restaurants around the hotel, and you need to walk a long way to find one.
Original TextTranslated by Google
Response from Property: Dear Valued Guest,We would like to thank you for taking the time and trouble to write to us regarding your experience at the Dedeman Bostancı Istanbul Hotel.We are extremely sorry about the unsatisfactory level of service that you experienced during your stay and we can assure you that the matter has been thoroughly investigated and will not re-occur.We do hope that we will be in a position to welcome you back at the Dedeman Istanbul Hotel and redeem ourselves.Once again, thank you very much for bringing your dissatisfaction with the levels of service to our attention.Kind Regards,Arda KARAGULLEGeneral Manager
Guest User
Superior Room
Stayed in Nov 2024
Business travellers
9 review
4.0/5
Very Good
Posted on Nov 22, 2024
The breakfast variety is quite rich, the environment is also OK, and the price is a little high.
Original TextTranslated by Google
Response from Property: Dear Guest, We would like to thank you for taking the time to write to us regarding your experience at the Park Dedeman Bostancı Hotel. We are extremely pleased to know that you enjoyed our service. Your scorings have been shared with our Team members accordingly and we are looking forward to Welcoming you back to our Hotel in the near future. Kind Regards, Arda KARAGULLE General Manager
34hb35
Superior Room
Stayed in Aug 2024
Business travellers
3 review
5.0/5
Outstanding
Posted on Aug 24, 2024
The manager of this pet-friendly hotel, which we often prefer, should be proud of the staff at all levels. Almost all of them were attentive and polite. I can only criticize the behavior of a lady at the reception whose name I do not know. It is extremely important for the reception staff, who are the first impression area of the hotel, to be cheerful and polite. Let the cold and indifferent behavior of the lady we encountered at our last stay be a talisman for us. However, I hope that this opinion will be useful in terms of learning the lesson that there are still places for the hotel management to touch. We also appreciate and congratulate Meltem Hanım, who is on duty at the roof restaurant, from the staff we appreciate the majority of, for her kindness, tolerance and trustworthy behavior that has internalized her job. We believe that congratulating her from the hotel management on this occasion will help her keep her motivation at a high level.
Original TextTranslated by Google
Response from Property: Değerli Misafirimiz, Otelimizde edindiğiniz deneyimlerinizi zaman ayırıp bizimle paylaştığınız için teşekkür ederiz. Dedeman Bostancı olarak otelimizden aldığınız hizmetten keyif aldığınızı öğrenmekten son derece memnunuz. Sizi en yakın zamanda tekrar otelimizde ağırlamaktan onur duyacağımızı bilmenizi isteriz. Saygılarımla, Arda KARAGÜLLE Genel Müdür
Dmitriy
Superior Room
Stayed in Aug 2024
Business travellers
137 review
3.0/5
Posted on Aug 16, 2024
Very Inconvenient Air Conditioner in the room! Blows right in your face! Very dangerous for your Health! Poor breakfasts
Original TextTranslated by Google
Response from Property: eply from the property:Değerli Misafirimiz, Otelimizde edindiğiniz deneyimlerinizi zaman ayırıp bizimle paylaştığınız için teşekkür ederiz. Dedeman Bostancı olarak otelimizden aldığınız hizmetten keyif aldığınızı öğrenmekten son derece memnunuz. Sizi en yakın zamanda tekrar otelimizde ağırlamaktan onur duyacağımızı bilmenizi isteriz. Saygılarımla, Arda KARAGÜLLE Genel Müdür