After reading many reviews in here I was worried about what this hotel was going to be like as I’d already booked it! Travelled with family aged 20, 17, and 2 adults. Inclusive . The check in was easy and quick, everything was explained clearly and was perfect. All staff that we encountered were helpful and friendly. Rooms were cleaned daily and the housekeeping staff were friendly and helpful. We stayed in rooms 521 / 523 floor 5 overlooking the sea which was breathtaking taking. Absolutely fantastic views and sun was on balcony from 3pm onwards which was really nice. The sunset overlooking Turkey was beautiful. Personally I wouldn’t want to be any higher up ( there are 17 floors!) Rooms were large we had a queen sized bed and they were clean. As previous reviews have said the bathrooms were tired and in need of some upgrades, but having said that for the amount of time we spent in bathroom it did not matter! ( to us!) as when you come out bathroom you then see the view. Priceless. The rooms have very few plugs, but we asked reception for extension lead for both rooms and that was no problem and solved all our charging issues!! Just ask it was not a problem. Never had a problem getting a sunbed for 4 of us. Tip- the top tier which looks to be in shade always has sunbeds and sun comes through about 10-11 but is there all day! It’s perfect if a sun worshipper! We were inclusive, there are 2 types ultra or inclusive, we definitely took advantage of the drinks and bottles water, we always got water and our room fridge was always full of water. It is unclear at first but you can get cocktails, we asked and they showed us the list. So do ask. There is entertainment daily if you want it. Luca who ran it was friendly and inclusive but not too pushy. Even got my 2 lads in the pool doing aqua gym ( something I’d never thought I’d see!) Now our only negative part is the food! Other reviewers said it was cold and repetitive, and sadly they were correct. The breakfast was plentiful but if you wanted any of the hot food it was often cold! The evening food was very repetitive if I see spaghetti bolognaise ever again it will be Too soon. However rather then let it bother us and moan about it, we ate out a couple of times. Even though we were inclusive we still think the drinks paid for themselves. The restaurant was massive and busy, but then you do have 17 floors of people!! There is a play area , which I thought would be a kids area, but I had pool tables, air hockey, chess, large screens showing sport. We used it often. Overall a really nice holiday/ hotel letdown by the food. But we came home feeling tanned and refreshed!