Jennifer
February 27, 2024
Overall a great stay EXCEPT for the extremely nasty, unprofessional, and rudeness of the breakfast area attendant Jill. We had walked into the area at 945am not realizing it closed at 10. There was ample food in there and as we started to take some she yelled at us they it was closed. We were naturally confused as to there being food available and she denied us where she spoke condescendingly to us, women over 40, as if we were children that couldn’t process the idea of it being closed. Ironically the next day as we were leaving we heard her snap at a man waiting to get a receipt that “that wasn’t her job” and left him standing there. This woman needs some on the job training of customer service because she is lacking.
Tori, the desk attendant, on the other hand was wonderful. She was sweet and thoughtful as we checked in and went above and beyond when we asked if we could have a top floor room as we were going to bed earlier than most people. Outside of Jill, the place is wonderful and a great value