10 Hamdeok 6-gil, Jeju, Jeju Province, 63333, South KoreaView Hotel Details
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Waystone Seoubong Hotel Guest Reviews
3.7/5
40 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location3.8
Amenities3.7
Service3.6
Cleanliness3.9
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All reviews(40)
Positive reviews(34)
Reviews with photos/video(11)
Awesome stay(5)
Negative reviews(3)
Guest User
Superior Family room
Stayed in Jun 2024
Travel with friends
1 review
4.0/5
Very Good
Posted on Jul 17, 2024
One staff member excelled! Kur yi kim! One negative is tgst we as 2 60 year old women were not allowed to check in upon arrival even tho the room was ready. You have to pay 10,000 won per extra hour. Check in is not until 3! And cgeck out is 11!!!! And after alot of travel with no sleep this was cruel.
My “mountain view” was actually a side of a concrete building. They said they will move me. Very helpful to get extra towel, help with taxi service and help to find cafe.
Response from Property: We will cherish our relationship with our hotel. We apologize for any inconvenience caused due to the hotel's policy. All of our staff will do our best to provide the best service to our customers.
여름 홍
Superior Family room
Stayed in Mar 2024
Couples
13 review
5.0/5
Outstanding
Posted on Apr 26, 2024
It was a nice and clean place. Me and my partner was surprised because the room looks elegant. We will booked again next time.
Response from Property: We are very happy to provide you with satisfaction. The spacious rooms and bathtubs provided in the rooms provide great pleasure in relieving the fatigue of the day. We will always reward you with friendly service and clean rooms.
Anonymous User
Superior Family room
Stayed in Jul 2024
Family
9 review
1.0/5
Posted on Aug 18, 2024
We stayed in two hotels and one B&B in Jeju Island, and this one was the worst in all aspects. Regardless of the surrounding environment and the hotel environment, the following points can completely determine whether it is suitable to stay.
First, when we checked in at 3 o'clock, we were charged an extra 33,000 won (11,000 won per day for our three-day stay) on the grounds that we brought children. Although it was not much, it was really disgusting. We booked a room with a double bed and a single bed, and did not need to add an extra bed or any supplies. What was the reason for the extra charge? We did not eat breakfast, and did not dare to use the hotel's mineral water (without packaging, it felt like a three-no product) or bath towels and towels. There were even unwashed stains and hair on the bed! There are all kinds of disgusting stains on the wall and the bathtub...
Second, I want to complain about the plugs. You can see the picture below. The position of the sockets is very precarious. The upper part of one socket is blocked by the cabinet. Every time I use it, I have to move the table out... The other plug is a little above the baseboard at the entrance, next to the fire equipment. When charging, the mobile phone and other things can only be placed on the ground. I can only squat on the ground to look at it temporarily... I searched the whole house and found only these two. Finally, there is another one plugged in with a hair dryer next to the wash basin...
Third, the air conditioner, I don’t know whether to say it is smart or not. We used three nights to experiment. The temperature was set below 20 degrees, and the air conditioner would keep running. Otherwise, it would stop and start for a while. When it was turned on, the wind was so strong that I had to add clothes quickly, otherwise it would give me a headache. When it was stopped, it was stuffy and I had to take off my clothes... If it wasn’t during sleep, I would have to keep adding and removing clothes? ? ?
Fourth, the water in the sink could not go down at all. Every time I brushed my teeth and washed my face, I felt disgusted by the dirty water...
Fifth, the refrigerator did not cool at all. It was warm when I put my hand in it. Oh! In summer, sometimes I buy a San San Zhi or put ice water in it and it will turn into warm water. I tried to adjust the temperature but couldn't!
Sixth, there is only one room card. Every time I go out, the power is cut off when I pull out the card. I can't charge it when I leave (sometimes I want to charge a power bank). The "Do Not Disturb" button outside will also be turned off (I don't want anyone to enter the room when I'm not there). The refrigerator will also be powered off, although it doesn't cool!
In short, don't stay here. It's a bloody lesson.
Original TextTranslated by Google
Response from Property: 모든면에서 불편을끼쳐드려 대단히 죄송합니다 고객님의 의견을 적극 반영하여 최선을 다해 개선하겠습니다
Guest User
Deluxe Family room
Stayed in Jul 2024
Family
10 review
3.7/5
Posted on Aug 13, 2024
The room is very dark, the service is average, breakfast closes at 9:30, the view of the swimming pool on the roof is good, and the hygiene is average.
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Guest User
Superior Family room
Stayed in May 2024
Business travellers
80 review
5.0/5
Outstanding
Posted on Jul 1, 2024
I stayed there once before and it was clean and nice.
Hamdeok Beach is right nearby, so it was great to take a walk and wind up the day after a business trip.
Original TextTranslated by Google
Response from Property: Thank you for the good review. We will cherish each and every customer and do our best. We'll see you again in a happy relationship.
Guest User
Superior Family room
Stayed in May 2024
Family
7 review
5.0/5
Outstanding
Posted on Jun 11, 2024
Super hotel! Super number! The breakfast and the girls at the reception are great!
Original TextTranslated by Google
6/11
Response from Property: We are very happy that you are satisfied with our hotel. We will continue to provide you with the best service. Thank you.
Ekaterina
Superior Family room
Stayed in Feb 2024
Couples
9 review
5.0/5
Outstanding
Posted on Mar 22, 2024
Very comfortable hotel, great view, bathroom as a bonus. For the money the best option in this location
Original TextTranslated by Google
Response from Property: We are very happy to provide you with satisfaction. The spacious rooms and bathtubs provided in the rooms provide great pleasure in relieving the fatigue of the day.
We will always reward you with friendly service and clean rooms.
Guest User
Standard Room
Stayed in Jul 2024
Family
4 review
3.7/5
Posted on Aug 31, 2024
The hotel facilities are relatively old, not as good as expected, and the air conditioner is very noisy. If you are a light sleeper, you may not sleep well at night. However, it is really close to Hamdeok Beach.
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Guest User
Premier Family room
Stayed in Jul 2024
Family
8 review
4.5/5
Great
Posted on Aug 3, 2024
The two rooms booked online include breakfast for four adults! The order clearly shows that each room includes two breakfasts! When we checked in at the front desk, we were actually registered without breakfast! We also need to buy meal coupons when we go to the front desk to get meal coupons in the morning! After communicating with the front desk, the order was also issued! In the end, it was still dragged on for almost twenty minutes! 😅The experience exploded instantly
Original TextTranslated by Google
Response from Property: 고객님께 불편을 끼쳐드려 대단히 죄송합니다 세심히 살피지못한점 다시한번 사과드립니다 더욱 철저히 서비스하겠습니다
Guest User
Deluxe Family room
Stayed in Jun 2024
Family
4 review
5.0/5
Outstanding
Posted on Jul 21, 2024
The hotel is very new and close to the beach. It is cost-effective compared to other hotels.
Original TextTranslated by Google
Response from Property: 만족을드리게되어 대단히 기쁩니다 언제나 좋은 서비스로 편한한 여행이되시도록 노력하겠습니다
Guest User
Superior Family room
Stayed in May 2024
Solo travellers
10 review
4.0/5
Very Good
Posted on Aug 24, 2024
I can't quite remember which hotel this is? Because I've stayed in so many hotels along the way, I just came here to review it to make up the word count, hoping to get points, hahahahahaha.
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Kuailedefengjing0214
Superior Family room
Stayed in May 2024
Family
19 review
4.5/5
Great
Posted on Jun 20, 2024
The bathtub is very good. The price is very reasonable. It is very cost-effective for family stay. It is still highly recommended.
Original TextTranslated by Google
Response from Property: We are very happy to satisfy you. We will continue to do our best in the future.
Guest User
Superior Family room
Stayed in May 2024
Couples
3 review
4.0/5
Very Good
Posted on Jun 27, 2024
Very good, with an adapter, it would be better to bring a power strip, the location is a bit far
Original TextTranslated by Google
Response from Property: We are very happy to have a relationship with you. The spacious rooms and bathtubs provided in the rooms provide great pleasure in relieving the fatigue of the day. We will always reward you with friendly service and clean rooms.
sophia0772
Superior Family room
Stayed in May 2024
Solo travellers
17 review
3.0/5
Posted on Jun 2, 2024
It's an okay hotel. The staff isn't friendly, but you can decide based on the location and facilities. The price is good.
Original TextTranslated by Google
Response from Property: We are sorry for not being able to satisfy you. We will do our best to repay you with better kindness and service. Thank you.
Guest User
Superior Family room
Stayed in Apr 2024
Solo travellers
1 review
4.0/5
Very Good
Posted on May 23, 2024
I went there to participate in a marathon, and it was clean and well-located.
Thanks to you, it was a pleasant trip
And to the house right near you ~~
Original TextTranslated by Google
Response from Property: Did you enjoy the marathon? I'm glad to be part of the happy memories. I hope that the bathtub in the room will help relieve your fatigue. We will always reward you with friendly service and clean rooms. I look forward to seeing you again. thank you