Guogurenzhuang Hotel (Tianfu International Airport)

Guogurenzhuang Hotel (Tianfu International Airport) Reviews

Guogurenzhuang Hotel (Tianfu International Airport)

No.532 Anshun Street, Jianyang, Sichuan, ChinaView Hotel Details
Guogurenzhuang Hotel (Tianfu International Airport)
Guogurenzhuang Hotel (Tianfu International Airport)Guogurenzhuang Hotel (Tianfu International Airport)Guogurenzhuang Hotel (Tianfu International Airport)
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Guogurenzhuang Hotel (Tianfu International Airport) Guest Reviews

4.5/5
Good
1314 review
Verified reviews
Location4.4
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(1314)
Positive reviews(1264)
Reviews with photos/video(218)
Offers pick-up/drop-offs(320)
Classy environment(245)
Close to airport(102)
Awesome amenities(99)
Easy to get around(80)
Friendly front desk staff(70)
Many dining options(69)
Well decorated(16)
Negative reviews(50)
Guest User
Cozy Queen Room
Stayed in Jun 2024
Couples
1 review
4.7/5
Amazing
Posted on Jun 17, 2024
Fantastic Hotel for Travelers - Highly Recommended I recently had the pleasure of staying at this hotel and was thoroughly impressed. As a foreign traveler, I was a bit unsure what to expect, but the hotel staff went above and beyond to make my stay comfortable and convenient. The hotel's location is excellent, with numerous restaurants and attractions within easy walking distance. This was a major plus, as it allowed me to explore the area without having to worry about transportation. One of the best features of this hotel was the complimentary airport shuttle service. After a long flight, it was so nice to be picked up and transported directly to the hotel with no hassle. The shuttle driver was friendly and helpful in getting me checked in.
Response from Property: Dear customer, thank you very much for your high evaluation of us. We are deeply honored!! Looking forward to your next visit! Next time you come, we will definitely give you a small gift and an upgrade
Guest User
Cozy Queen Room
Stayed in Sep 2024
Business travellers
46 review
5.0/5
Outstanding
Posted on Sep 8, 2024
good good
Sum Fai
Cozy Room (2 Beds)
Stayed in Jan 2024
Travel with friends
33 review
3.5/5
Posted on Jan 17, 2024
Clean and tidy
Lvjiangmeme
Cozy Room (2 Beds)
Stayed in Nov 2023
Travel with friends
6 review
5.0/5
Outstanding
Posted on Nov 9, 2023
OK OKOKOK
Guest User
Cozy Room (2 Beds)
Stayed in May 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on May 2, 2024
The service is very good, there is a free car to pick up and drop off at the airport. The owner is very welcoming when you arrive at the hotel? The room is warm and clean, and the price is really good during holidays. It is highly cost-effective and worth recommending
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Response from Property: Thank you for staying at the Star Hotel. The hotel is committed to providing the best service to every guest. The hotel does not charge a deposit, the rooms are disinfected and ventilated every day, and the bedding is changed for each guest. At the same time, free mineral water and tea bags are provided to every friend who stays in the hotel. The hotel has a large number of free parking spaces, which is very convenient whether you drive or take public transportation. It is our luck to meet in the vast sea of ​​people. I hope we can continue this luck...
Guest User
Cozy Room (2 Beds)
Stayed in May 2024
Business travellers
3 review
5.0/5
Outstanding
Posted on May 2, 2024
I've stayed in hotels near the airport before, and they all felt like they had small rooms and were very informal. This one feels good near the airport. The room is big enough. The airport provides pick-up and drop-off, which is quite convenient. I'll come again next time if I have the chance
Original TextTranslated by Google
Response from Property: Thank you very much for your high evaluation. The hotel is located near Tianfu International Airport, with convenient living and many snacks around, which is convenient for your travel. The hotel does not charge a deposit. If there is a clear sky at night, you will have the opportunity to enjoy the starry sky and experience a different trip to Chengdu. Thank you for your recognition. Our enthusiasm for you will surely increase day by day. We only hope to meet you again, because there is no right or wrong, no early or late in this world. Cherish is the most beautiful language. Meeting is in the most beautiful years!
Anonymous User
Cozy Queen Room
Stayed in Apr 2024
Business travellers
4 review
5.0/5
Outstanding
Posted on Apr 30, 2024
The room was big and clean. I have stayed at the airport several times and this room service is the best value for money. Free pick up and delivery is also very fast. The driver also offered to help me carry my luggage. There are also many kinds of snacks around the hotel. The hotel has an elevator for easy loading and unloading of luggage. The most important boss also gave small gifts and afternoon tea. So considerate
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Response from Property: ☼Free parking**Special tickets available☼Thank you for your praise. Your praise is our greatest encouragement. We will continue to work hard and strive for excellence in the future, striving to make every customer feel at home~
twinker
Cozy Queen Room
Stayed in Apr 2024
Couples
4 review
5.0/5
Outstanding
Posted on Apr 18, 2024
It is very convenient to eat near the hotel location. The room is also very large and very comfortable. You can have a comfortable sleep the night before catching a flight. The boss picked me up and dropped me off at the airport, which was really convenient for me.
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Response from Property: ☼Food Street **Complete commercial facilities☼I hope everyone who comes here can become friends. Coming here is fate. We hope that while you have a wonderful time with us, we also bring you tenderness and comfort. Again, we have friends from all over the world, forming a circle from all over the world.
Guest User
Featured VIP Member Room - River-View
Stayed in Apr 2024
Family
7 review
1.2/5
Posted on Apr 12, 2024
This is the worst hotel I've ever stayed in. I can definitely find better accommodation nearby for this price. The iQiyi VIP has expired. The bathroom is not clean enough. I didn't even take a shower. There was a smell when I entered the room. I checked with the front desk but they didn't know anything. The room was also far from the photos.
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Response from Property: Dear guest, first of all, thank you for choosing us. Seeing your evaluation, I feel so guilty. We are deeply sorry for the bad experience you have received due to service problems during your stay. We have also checked the problems you reported one by one. The iQiyi movie membership has expired. We did not find it in time. It is indeed our negligence. Now it has been renewed here. We will also increase our efforts in the later investigation of house odors and sanitation inspections, and we have also purchased deodorants to make corresponding adjustments to all rooms, hoping to give customers a more comfortable and satisfactory housing experience. In future work, strengthening customer service and employee execution training is our focus. As for the goods you mentioned, all the pictures of the hotel are real shots of the room, and the photos you took for your comments are no different from those shown on our external network. I don’t understand where you feel that the goods are not the same as the version? You can feedback to the front desk if you have any questions during your stay for 24 hours. If you are not satisfied with the room situation, you can also request to change the room. You are welcome to give us any suggestions and opinions. I sincerely apologize to you again, thank you for your stay, and wish you a happy life and a good mood every day.
Guest User
Cozy Queen Room
Stayed in Apr 2024
Travel with friends
19 review
5.0/5
Outstanding
Posted on Apr 13, 2024
Clean and tidy, no pick-up required, good service, and many delicious foods around.
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Response from Property: ☼Private **Business Center☼Thank you for the praise and recognition. I always believe that if you do something seriously, there will definitely be a response. I have been thinking about how to make the guests who trust me and my family have a better experience. Now I am more confident to provide better services to everyone. Welcome to come again next time!
Icmnia
Budget Room - Single Occupancy
Stayed in Mar 2024
Solo travellers
10 review
4.5/5
Great
Posted on Mar 14, 2024
This hotel is in Caochi Town and has airport pick-up and drop-off services, which is fast and convenient👍👍! The room is spacious and comfortable; the bathroom is also separated from wet and dry, and the towel rack is set in a separate position, very clean👍! 🙋It would be better if there is an extra trash can in the room! I went to this noodle shop in the evening and had some hand-cooked noodles🍲🥣, it was so delicious😋😋!
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Response from Property: Hello dear guests! Thank you for choosing our home as your place to stay during your trip and taking the time to share your wonderful stay experience. We are proud to know that you are satisfied with our service! We will also work harder to create more unforgettable journeys and provide more high-quality services, and strive to get your 5-point praise next time! I wish you all the best! Looking forward to your next visit!
Guest User
Budget Room - Single Occupancy
Stayed in Mar 2024
Solo travellers
8 review
5.0/5
Outstanding
Posted on Apr 30, 2024
It feels pretty good! The room is clean and tidy. The service attitude is good! The supporting facilities are also complete, and the boss even prepared shoe-shining cloths. There are also many places to eat around! A good stay experience. I will come again next time if I have the chance!
Original TextTranslated by Google
Response from Property: ☼Free parking**Special tickets available☼Thank you for your praise. Your praise is the greatest encouragement to us. We will continue to work hard and strive for excellence in the future to make every customer feel at home~
Aishuijuedewohuo
Cozy Queen Room
Stayed in Feb 2024
Other
7 review
5.0/5
Outstanding
Posted on Feb 7, 2024
It is near Tianfu Airport, the store is responsible for pick-up and drop-off, and it takes 10 minutes to drive to the airport. The overall cost performance of the hotel is very high, the price is not expensive, the service industry is relatively good, the hotel has an elevator, the room is also very clean, and toiletries are available. Recommended!
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Response from Property: ☼24-hour free pick-up and drop-off at Tianfu Airport☼Thank you for choosing our store. We are honored to serve you. We have prepared a variety of room types with different layouts for different guests to choose from. We hope that our sincere service can bring you a more comfortable experience. All staff sincerely look forward to your visit again~
kaiwennui
Cozy Queen Room
Stayed in Apr 2024
Solo travellers
2 review
5.0/5
Outstanding
Posted on Apr 25, 2024
The room doesn't have any odor. It's OK. Not that bad.
Original TextTranslated by Google
Response from Property: ☼Free parking**Special tickets available☼Thank you for your praise. Your praise is the greatest encouragement to us. We will continue to work hard and strive for excellence in the future to make every customer feel at home~
Guest User
Cozy Room (2 Beds)
Stayed in Jan 2024
Travel with friends
1 review
1.0/5
Posted on Jan 27, 2024
I booked two rooms. The heating in my brother's room was working fine, but the heating in our room was broken. We went to the front desk several times to check, but it was still blowing cold air. It was so cold that we couldn't stand it until 12:30 and asked the front desk if we could change rooms. He said we could only go to the -1 floor. We didn't want to ask the front desk to bring a thick quilt, but he said he would go see if there was a quilt, and then ignored us. We slept curled up all night. In the morning, I woke up and found that my phone was not charged, and the plug was a little bit loose. And the quilt seemed a little dirty. The only good thing is that there is a pick-up service, and the pick-up is also timely.
Original TextTranslated by Google
Response from Property: Dear customer, we are deeply sorry for the inconvenience and trouble caused to you. We have checked the air conditioners in each room immediately. Thank you very much for your valuable suggestions. We will make corrections immediately and retrain and manage the front desk. Your comments can only prove that our work is not in place. We will always stick to our promises. Under your urging, we will do a better job of hygiene and put the feelings of the guests in the first place. We sincerely apologize for not being able to provide you with a good stay experience and failing to live up to your expectations of us. All reasons and explanations are pale and powerless. We can only continue to strengthen ourselves and use our actual actions to get your forgiveness. I also hope that you can see our sincerity and hope to get your 5-star praise next time. At the same time, Xiaozhuang wishes you a happy life!