Guest Reviews of Chonpines Boutique Hotel (Jiaozuo Railway Station High-speed Railway Station)
9.6/10
Excellent
1298 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.6
Amenities9.5
Service9.7
Cleanliness9.6
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All reviews(1298)
Positive reviews(1284)
Reviews with photos/video(165)
Easy to get around(141)
Friendly front desk staff(106)
Close to train station(87)
Convenient parking(43)
Delicious breakfast(42)
Perfect for business trips(40)
Good air conditioning(19)
Stayed multiple times(12)
Negative reviews(14)
❤️❤️Joanne
Premier Queen Room
Stayed in Sep 2024
Family
29 review
8.5/10
Very Good
Posted on Oct 18, 2024
Hotel is very near the train station. Room is big and bed is very comfortable! Hotel service is also good. Recommended!
Response from Property: 【 提供住宿,餐飲,會議室預訂服務】尊敬感謝親的好評~您的一句滿意讓我們感到所有的努力和用心都是值得的,希望我們熱情的服務和舒適的房間能給您的旅途留下一份美好的回憶。怦然心動衹是剎那芳華,陪伴才是最長情的告白。您的幾句好評足以慰藉我們的用心~感謝您的真摯點評,祝您旅途愉快~
Guest User
Cozy Double Room
Stayed in Mar 2025
Couples
30 review
9.5/10
Amazing
Posted on Apr 17, 2025
Hotel is in a handy location to transports. There is free self help laundry service for hotel guests. Lots of eateries nearby. Big supermarket and night market within walking distance. Comfortable bed and good air conditioning.
Response from Property: 【 提供住宿,餐飲,會議室預訂服務】尊敬感謝親的好評~您的一句滿意讓我們感到所有的努力和用心都是值得的,希望我們熱情的服務和舒適的房間能給您的旅途留下一份美好的回憶。怦然心動衹是剎那芳華,陪伴才是最長情的告白。您的幾句好評足以慰藉我們的用心~感謝您的真摯點評,祝您旅途愉快~
Marine
Cozy Room (2 Beds)
Stayed in Mar 2024
Travel with friends
5 review
10.0/10
Outstanding
Posted on Apr 8, 2024
I highly recommend staying at this hotel for your next visit.
- The rooms are impeccably clean and comfortable, ensuring a pleasant stay.
- The staff is also very helpful and accommodating, making sure guests have a great experience.
- It's just a 5-minute walk from the central train station, making it convenient for travelers arriving by train.
- Additionally, it's only a 3-minute walk to the bus stop that takes you to the natural park, a scenic journey of about 1 hour and 20 minutes by bus.
Whether you're here for business or leisure, this hotel's excellent location and excellent amenities make it a top choice for your stay ! :)
Response from Property: Thank you for staying at Feifan Boutique Hotel and for your support and love for the hotel. Your satisfaction is the driving force for our continuous progress, and the greatest satisfaction of our guests is the ultimate goal of our continuous efforts. The hotel's unique design style, advanced facilities, and thoughtful service bring you the warmth of home and allow you to enjoy the leisure and tranquility outside the hustle and bustle of the city. Thank you again for your comments on Xiaofan in your busy schedule. All the hotel staff sincerely welcome you to visit again!
Wichai.Tos
Cozy Double Room
Stayed in Jul 2024
Solo travellers
7 review
10.0/10
Outstanding
Posted on Aug 29, 2024
The staff is nice even they cannot speak English. Get translation tool ready when you check in. Near subway station even no sign board in English.
Response from Property: Dear, thank you for your good comments~ Your satisfaction makes us feel that all our efforts and efforts are worthwhile. We hope that our warm service and comfortable rooms can leave you with a good memory of your journey. The heartbeat is only a moment of beauty, and companionship is the longest confession of love. Your few good comments are enough to comfort our efforts~ Thank you for your sincere comments, and I wish you a pleasant journey~
Sakch
Cozy Double Room
Stayed in Mar 2024
Couples
2 review
10.0/10
Outstanding
Posted on Apr 17, 2024
Very good hotel, near jiazao station only one block. Friendly staff
comvenient room , full amenities
You can stay here and travel to yuntaisan one day in the morning and go back in the evening
Response from Property: Thank you for staying at Feifan Boutique Hotel and for your support and love for the hotel. Your satisfaction is the driving force for our continuous progress, and the greatest satisfaction of our guests is the ultimate goal of our continuous efforts. The hotel's unique design style, advanced facilities, and thoughtful service bring you the warmth of home and allow you to enjoy the leisure and tranquility outside the hustle and bustle of the city. Thank you again for your comments on Xiaofan in your busy schedule. All the hotel staff sincerely welcome you to visit again!
Zacks
Cozy Double Room
Stayed in Feb 2024
Solo travellers
18 review
8.0/10
Very Good
Posted on Mar 2, 2024
One of my favorite hotel in the city the rooms are always cleans
Response from Property: Thank you for visiting Feifan Boutique Hotel and your support and love for the hotel. Your satisfaction is the driving force for our continuous progress, and the greatest satisfaction of our guests is the ultimate goal of our continuous hard work. The hotel's unique design style, advanced facilities, and considerate service will bring you the warmth of home, allowing you to enjoy leisure and tranquility outside the hustle and bustle of the city. Thank you again for your review of Xiaofan despite your busy schedule. The entire hotel The staff sincerely welcomes you to visit us again!
Bim~*
Cozy Double Room
Stayed in Aug 2024
Family
15 review
9.5/10
Amazing
Posted on Sep 12, 2024
good location, good breakfast
Response from Property: 【Free service → Self-service laundry, self-service drying, self-service ironing】Dear friends, thank Your satisfaction makes us feel that all our efforts and efforts are worthwhile. We hope that our warmservice and comfortable rooms can leave you with a good memory of your journey. The heartbeat is only a moment of beauty, and confession. Your few good comments are enough to comfort our efforts~ Thank you for your sincere comments, and I wish you a pleasant journey~
Guest User
Cozy Double Room
Stayed in Jan 2024
Solo travellers
1 review
10.0/10
Outstanding
Posted on Feb 28, 2024
The rooms are nice and the location is perfect
Response from Property: 感謝您下塌非繁精品酒店以及您對酒店的支持和厚愛。您的滿意是我們不斷前進的動力,客人最大的滿意是我們不斷努力工作的最終目標。酒店獨一無二的設計風格,先進的設施,貼心的服務,帶給您家的温馨,帶給您享受城市喧囂之外的休閑與寧靜,再次感謝親在百忙之中對小繁的點評,酒店全體員工誠摯歡迎您的再次光臨!
Guest User
Premier Queen Room
Stayed in Sep 2024
Solo travellers
9 review
8.0/10
Very Good
Posted on Jan 15, 2025
Good breakfast.
Response from Property: 【 提供住宿,餐飲,會議室預訂服務】尊敬感謝親的好評~您的一句滿意讓我們感到所有的努力和用心都是值得的,希望我們熱情的服務和舒適的房間能給您的旅途留下一份美好的回憶。怦然心動衹是剎那芳華,陪伴才是最長情的告白。您的幾句好評足以慰藉我們的用心~感謝您的真摯點評,祝您旅途愉快~
Sunnybb37
Cozy Double Room
Stayed in Mar 2025
Solo travellers
184 review
5.0/10
Posted on Apr 19, 2025
The location is close to the train station, only about five minutes' walk away. The room cleaning was very sloppy. The quilt was not folded. They just took out the trash, added two bottles of water and some toilet paper, and that was considered cleaning.
Original TextTranslated by Google
Response from Property: Thank you very much for your support to Xiaofan and for leaving your valuable comments and suggestions. We apologize for not being able to provide you with the same comfortable experience as you had during your first stay. We are deeply sorry and guilty. Since the hotel opened, all Xiaofan colleagues have always adhered to the principle of customer satisfaction first, trying their best to meet the various needs of guests and accepting the opinions and suggestions raised by guests. Your review of your stay this time is a profound wake-up call for us, reminding us to always be cautious. I hope you can see our improvements during your next stay. Please supervise other guests. We look forward to seeing you again.
Linshilvxingzhe
Cozy Double Room
Stayed in Jan 2025
Business travellers
28 review
10.0/10
Outstanding
Posted on Feb 20, 2025
The only downside is that you need to swipe your card to go upstairs. It has privacy but loses convenience. It would be perfect if this problem could be solved.
Original TextTranslated by Google
Response from Property: [Provide accommodation, catering, and conference room booking services] Dear thank you for your good comments ~ Your satisfaction makes us feel that all our efforts and efforts are worthwhile. We hope that our warm service and comfortable rooms can leave you with a good memory of your journey. The pounding heart is only a moment of beauty, companionship is the most lasting confession of love. Your few good comments are enough to comfort our efforts~ Thank you for your sincere comments and wish you a pleasant journey~
Wunuogongzi
Cozy Double Room
Stayed in Jan 2025
Business travellers
18 review
10.0/10
Outstanding
Posted on Feb 23, 2025
The room is clean and comfortable, the transportation is convenient, and the stay is very pleasant
Original TextTranslated by Google
Response from Property: [Provide accommodation, catering, and conference room booking services] Dear thank you for your good comments ~ Your satisfaction makes us feel that all our efforts and efforts are worthwhile. We hope that our warm service and comfortable rooms can leave you with a good memory of your journey. The pounding heart is only a moment of beauty, companionship is the most lasting confession of love. Your few good comments are enough to comfort our efforts~ Thank you for your sincere comments and wish you a pleasant journey~
Guest User
Cozy Double Room
Stayed in Sep 2024
Travel with friends
11 review
3.0/10
Posted on Oct 20, 2024
First of all, I usually don't write reviews, good or bad is just what it is, but this time the experience made me dissatisfied. The check-out counter staff asked me to write a good review, and I can only talk about my real experience.
When I checked in on the first night, I was getting ready to go to bed and I uncovered the bed sheet, only to find stains on it. The previous guest had left the room and the sheets were not changed. The stain on the sheet was simply wiped with toilet paper, and there were still pieces of toilet paper on it. I called the guest room and a cleaning lady came to see it soon. She found that the sheets had not been changed and asked me when I checked in. I said that I put my things down and left at around 5pm that day, and I found out when I uncovered the quilt while getting ready to go to bed at 9pm that day. The cleaning lady must have meant that the other cleaning staff on duty that day thought I was staying over and did not clean thoroughly, and then changed my sheets, and told me to ask the front desk to clean the room and change them again at noon the next day. So at almost 10pm we could only wait in the corridor in our pajamas for the sheets to be changed. Very irritable. The next day, cleaning staff No. 18, the somewhat stout lady, cleaned the room very well at 5pm, changed the bedding, and was very welcoming.
Second, the room is generally small, not facing the sun, and a bit damp. There is a parking lot and a hospital behind it, which makes it very noisy during the day and makes it difficult to sleep well.
Thirdly, the room rate suddenly increased by 60%. I thought it was because of the weekend. When I asked, I learned that it was because of a concert. I understand this, after all, hotels need to make money. However, by comparing with major apps, I found that the room rates of other hotels around did not increase, and some even reduced their prices. Moreover, the breakfast and prices provided by the hotel are accompanied by some tricks, which will make you waste your money. So I won’t make any other comments on this point.
Fourth, why did I choose this hotel? I stayed here with my family 22 years ago and it felt okay, so I chose Feifan this time. However, the experience of these few days made me feel very bad. Compared with the surrounding hotels, the comfort, experience and cost-effectiveness of Feifan are much worse at a price of several hundred per night. The fans have turned passers-by.
Original TextTranslated by Google
Response from Property: Hello sir, I am very sorry for the bad stay experience you had. The hotel guarantees that the bedding will be changed after each guest and the quality control after washing will be strengthened and the management will be improved. Thank you for your sincere review and wish you a pleasant journey~
Guest User
Cozy Double Room
Stayed in Aug 2024
Other
6 review
2.0/10
Posted on Sep 19, 2024
This accommodation experience was very bad. There was a foul odor when I first entered the hotel. There were red blood stains on the pillow. Then I changed the room. I had allergic reactions. I contacted the hotel and their attitude was very tough. They required a certificate from a tertiary hospital before they would admit it. Do I need your compensation? I will never stay in this hotel again.
Original TextTranslated by Google
Response from Property: We are very sorry to learn that you had an unpleasant experience during your stay, especially the problem of blood stains on the bedding, which obviously does not meet the hygiene standards we have always adhered to. The allergy you mentioned was reported one working day after you left the hotel, and the hotel also has the right to understand the true situation. We did not refuse your request for free room compensation, but we require you to provide a diagnosis certificate, which is not a problem at all. We understand the importance of hygiene to every guest. Please forgive our true and objective reply, and hope to gain your understanding!
Guest User
Cozy Double Room
Stayed in Jan 2025
Other
6 review
10.0/10
Outstanding
Posted on Feb 19, 2025
The hotel has a beautiful and clean environment and complete facilities. The service staff are friendly and have a good service attitude.
Original TextTranslated by Google
Response from Property: [Provide accommodation, catering, and conference room booking services] Dear thank you for your good comments ~ Your satisfaction makes us feel that all our efforts and efforts are worthwhile. We hope that our warm service and comfortable rooms can leave you with a good memory of your journey. The pounding heart is only a moment of beauty, companionship is the most lasting confession of love. Your few good comments are enough to comfort our efforts~ Thank you for your sincere comments and wish you a pleasant journey~