Guest User
August 20, 2023
Write a negative review to protect Ctrip guests from lightning. See the room rate plate in the picture.
My previous guest was guided by the front desk to cancel the order on the website. He stayed at the member price and received breakfast and a free room upgrade. The time was from 7:30 to 8:00 pm on the 18th. I will report this issue to Ctrip separately.
When I checked in, the front desk told me that it was not possible because I was not a member of Home Inns, and it was not possible to become a new member because I had already checked in. The room card was not given to me, so why did I check in? The difference in treatment is too obvious. Of course it doesn't matter, I still check in as ordered, it's just a few dozen dollars more. . . Right
Later, there was a lipstick mark from the previous guest on the teacup in the room. Since I was taking my children out, I didn’t even bring the lipstick with me, so I wouldn’t leave any lipstick marks.
There is a washing machine on the left side of the laundry on the third floor, which will stop whenever it is drying. But there was no reminder. When I went to pick up the clothes from the previous day at 6:30 in the morning, my clothes were still wet inside. . . After meeting the guest room aunt, she helped me open it and told me that this machine is like this. . . So, it’s not a day, why don’t you repair it, or you can put a note and tell me that it can’t be dried, but it’s not
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