Guest User
October 5, 2024
Facilities: Pretty good. Because I live in an old town, it's not particularly new. Overall, it's very good.
Hygiene: It is probably related to the weather and climate. In the north, it is drier and a bit dusty (not because there is no cleaning)
Environment: Average. From the outside, I might be a little disappointed.
Service: This is the key point. The service attitude is very, very good. From checking in on the 1st to checking out on the 5th, I had contact with the front desk staff every day. From the first day of check-in (it was past 11 o'clock in the evening), I needed to add more clothes hangers. The sex slippers and quilt were all delivered to the room promptly. Since I couldn't finish the bread that day, I put it in the hotel restaurant refrigerator and picked it up from the front desk the next day (I didn't want to bother the staff to deliver it). The front desk said it would be delivered to the room, and the service was special with a smile. Delivered to the door, the service is really great. There was something wrong with the sink on the second night after I checked in. I was immediately sorted out and even brought some snacks. I felt very satisfied up to this point. The next day I got a call from the hotel and said they were sorry and would give me a free upgrade to a larger room (than mine). The reservation was at least twice as big)
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